Herefordshire and Worcestershire Health and Care NHS Trust

Community Support Worker - SHAPE

The closing date is 05 November 2025

Job summary

We are looking for two Community Support Workers to join SHAPE (Supporting Health and Promoting Exercise). The primary purpose of this role is to support the delivery of a health and exercise programme for patients on the Severe Mental Illness Register.

SHAPE is provided by Herefordshire and Worcestershire Health and Care NHS Trust to reduce health inequalities and improve health outcomes by offering patients weekly sessions with advice on health and wellbeing as well as the opportunity to try activities including Zumba, Pilates and Pickleball.

This is a full time post working Monday to Friday. The post holders will be based at Studdert Kennedy House and will support the delivery of SHAPE in several locations. We encourage applications from people with a background in health and exercise, subject to the necessary qualifications.

If you are passionate and driven to improve health outcomes in local populations then we would welcome your application and look forward to hearing from you.

Please note the Trust will not routinely provide sponsorship to work for this role. In addition to meet Home Office salary threshold you must have the significant experience to be offered top of the pay band AND work a minimum of 35.5 hours per week.

Main duties of the job

The role will require:

Specific knowledge and interest in improving physical health outcomes alongside mental health

Resilience when working with patients who are harder to reach and engage with

The ability to communicate effectively with others at all levels

The ability to problem solve and manage time effectively

Supporting the delivery of information to a large group

Supporting patients in accessing their annual physical health check

A willingness to engage in regular physical activity

Working flexibly to provide the service delivery need across the counties (the service operates from 9 am - 5 pm, Monday to Friday excluding bank holidays)

Working with external stakeholders and signposting patients to onward and supportive services particularly in the VCSE sector

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

21 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-1726

Job locations

Studdert Kennedy House

Spring Gardens

Worcester

WR1 2AE

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Additional Criteria

Essential

Ability to cope with changing situations to routine including a variety of workspaces
Able to meet the travel requirements of the post
You understand that we will not routinely provide sponsorship to work for this role.

Experience

Essential

Previous relevant experience working with the client group
Previous practice in relation to health and wellbeing interventions
Experience of undertaking physical health assessments independently (Physical Health Checks)

Desirable

Working with adults with mental health problems
Interest in holistic health and well being

Knowledge

Essential

Knowledge of health and wellbeing interventions

Desirable

Knowledge of co morbidity risks of those with SMI
Knowledge of normal values and parameters for physical health

Qualifications

Essential

Level 3 qualification (e.g., A-level, NVQ3) in Care or equivalent qualification or experience or Level 2 qualification (e.g., GCSE, NVQ2) in Care or equivalent qualification or experience and will be expected to undertake the relevant level 3 qualification on appointment to post
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

Mental Health First Aid

Person Specification

Additional Criteria

Essential

Ability to cope with changing situations to routine including a variety of workspaces
Able to meet the travel requirements of the post
You understand that we will not routinely provide sponsorship to work for this role.

Experience

Essential

Previous relevant experience working with the client group
Previous practice in relation to health and wellbeing interventions
Experience of undertaking physical health assessments independently (Physical Health Checks)

Desirable

Working with adults with mental health problems
Interest in holistic health and well being

Knowledge

Essential

Knowledge of health and wellbeing interventions

Desirable

Knowledge of co morbidity risks of those with SMI
Knowledge of normal values and parameters for physical health

Qualifications

Essential

Level 3 qualification (e.g., A-level, NVQ3) in Care or equivalent qualification or experience or Level 2 qualification (e.g., GCSE, NVQ2) in Care or equivalent qualification or experience and will be expected to undertake the relevant level 3 qualification on appointment to post
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

Mental Health First Aid

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Studdert Kennedy House

Spring Gardens

Worcester

WR1 2AE

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Studdert Kennedy House

Spring Gardens

Worcester

WR1 2AE

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)