Herefordshire and Worcestershire Health and Care NHS Trust

Community Mental Health Nurse/Case Manager

The closing date is 27 October 2025

Job summary

Early Intervention in Psychosis Service- Herefordshire

Community psychiatric nurse

Are you looking for a new challenge? We have an exciting opportunity for a highly motivated community mental health nurse, to join our Herefordshire Early intervention Team providing a high-quality service interventions for people with First episode psychosis, ARMS and with Children and Young people (14-18) experiencing their first episode of psychosis or at risk of developing psychosis.

As the valued member of our community multi-disciplinary team, you must have a positive attitude towards innovation and change and have a flexible approach.

This is a part time post 22.5hrs hours per week, over 3 days

For further information please contact: Sarah Lewis sarah.lewis35@nhs.net 01432 220100

Main duties of the job

Maintain high standards of clinical care throughout the service, ensuring that the values and principles of recovery are integral to the care and support provided.

Care Coordination for complex patients, working with families, carers, agencies and other services to coordinate quality care provision and evidence-based interventions.

Timely and defensible assessments, care plans and outcome measures to be completed. Ensure that the requirements of the Mental Health Act are met and that patients rights under the Act are upheld.

Manage inspections and audit of the team, if required.

Manage/respond to complaints/compliments regarding the team.

Participate in and lead on clinical supervision for others within the team.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details

Date posted

29 September 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-1693

Job locations

27a St Owen Street

Hereford

HR1 2JB


Job description

Job responsibilities

Operational

Use data bases as required for performance management. Participate in data collection and oversight for audit/performance monitoring purposes. Provide statistical information if required.

Ensuring consistent safe and timely service delivery including processing and allocation of referrals, access to assessment and day-to-day coordination and management of activity.

Managing workloads of clinical staff within the service and planning of additional groups, activities run by staff withing the service for patients and families.

Ensure timely allocation of referrals for assessment, care coordination and treatment.

Deputise for Team Manager at Trust meetings and represent Trust on multi-agency forums.

Ensure standards of record keeping, reviewing, care planning is met across the service. Where necessary, manage performance and quality in relation to the work of the team in the form of audit.

Lead for the team in Trust change processes.

Engage with and work alongside NHSE

Engage with local and national audit.

Operational and Clinical management of the service including the coordination and completion of staff appraisals, line management, sickness absence, performance, capability, and disciplinary management of staff.

Recruitment, selection, and coordination of induction of new staff.

Management of Physical and Financial Resources -liaising with management and acting as authorising signatory of day-to-day spending including mileage for the team.

Communication and Liaison

Act as a role model for all Trust staff, representing the Early Intervention Service and the Trust in various settings and forums. Facilitate open communication amongst staff within the Team as well as with other Teams and Services with the aim of promoting multi-disciplinary approaches to care, and integrated team working.

Liaise closely with peers in other teams to facilitate seamless care between teams for service users and families, developing strong and supportive working relationships for the benefit of all.

Lead investigations of serious incidents and complaints for the Trust. Decision making around safety of service users and staff. Demonstrate a high degree of self-awareness and good time management.

Sharing/delegation of tasks and responsibilities where appropriate. Utilise all available resources efficiently and effectively. Plan work of the others in the team to ensure appropriate cover and performance targets are met.

Education and Development

Ensuring there is a good quality learning environment for the team.

Act as a mentor/assessor for learners as well as planning and delivering internal training and development where appropriate.

Maintaining and keeping up with developments in mental health including research and evidence-based practice.

Keep up to date with professional issues and developments in mental health, maintaining practice development both research and evidence based.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

Operational

Use data bases as required for performance management. Participate in data collection and oversight for audit/performance monitoring purposes. Provide statistical information if required.

Ensuring consistent safe and timely service delivery including processing and allocation of referrals, access to assessment and day-to-day coordination and management of activity.

Managing workloads of clinical staff within the service and planning of additional groups, activities run by staff withing the service for patients and families.

Ensure timely allocation of referrals for assessment, care coordination and treatment.

Deputise for Team Manager at Trust meetings and represent Trust on multi-agency forums.

Ensure standards of record keeping, reviewing, care planning is met across the service. Where necessary, manage performance and quality in relation to the work of the team in the form of audit.

Lead for the team in Trust change processes.

Engage with and work alongside NHSE

Engage with local and national audit.

Operational and Clinical management of the service including the coordination and completion of staff appraisals, line management, sickness absence, performance, capability, and disciplinary management of staff.

Recruitment, selection, and coordination of induction of new staff.

Management of Physical and Financial Resources -liaising with management and acting as authorising signatory of day-to-day spending including mileage for the team.

Communication and Liaison

Act as a role model for all Trust staff, representing the Early Intervention Service and the Trust in various settings and forums. Facilitate open communication amongst staff within the Team as well as with other Teams and Services with the aim of promoting multi-disciplinary approaches to care, and integrated team working.

Liaise closely with peers in other teams to facilitate seamless care between teams for service users and families, developing strong and supportive working relationships for the benefit of all.

Lead investigations of serious incidents and complaints for the Trust. Decision making around safety of service users and staff. Demonstrate a high degree of self-awareness and good time management.

Sharing/delegation of tasks and responsibilities where appropriate. Utilise all available resources efficiently and effectively. Plan work of the others in the team to ensure appropriate cover and performance targets are met.

Education and Development

Ensuring there is a good quality learning environment for the team.

Act as a mentor/assessor for learners as well as planning and delivering internal training and development where appropriate.

Maintaining and keeping up with developments in mental health including research and evidence-based practice.

Keep up to date with professional issues and developments in mental health, maintaining practice development both research and evidence based.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Qualifications

Essential

  • Registered Mental Nurse or
  • HPC Registered Occupational Therapist or Recognised social work qualification
  • Evidence of continuing professional development
  • Training in Behavioural Family Therapy (or willingness to undertake this training)
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

  • Postgraduate degree related to professional practice in mental health
  • Non-medical prescribing qualification
  • AMHP
  • Training in psychological interventions (e.g. CBT, DBT)

Skills & Abilities

Essential

  • Ability to challenge poor behaviour.
  • Role modelling good behaviour.
  • A positive attitude and able to act on feedback.
  • Ability to praise and be supportive to others.
  • Ability to communicate clearly and effectively in English in both verbal and written formats.
  • Communication and liaison skills
  • Ability to prioritise workload of self and staff.
  • Creative flexible approaches to risk management
  • Strong clinical/practical abilities
  • Ability to lead and motivate others.
  • Organisational/time management skills
  • Presentational skills

Experience

Essential

  • Considerable post-qualification experience
  • Experience of working with families / BFT
  • Experience in adult community mental health care.
  • Experience of undertaking regular multi-disciplinary assessments in the community.
  • Experience of caseload management.
  • Experience of working with young people with psychosis.

Desirable

  • Recruitment and Selection
  • Staff development
  • Service monitoring/evaluation
  • Experience of working within an early intervention service

Knowledge

Essential

  • Understanding of Recovery Philosophy
  • An excellent and demonstrable knowledge of the Early Intervention in Psychosis model
  • Understanding of vulnerable adults and safeguarding children processes
  • Appreciation of performance management/quality issues
  • Computer literate, sound working knowledge of computer systems currently in use

Desirable

  • Delivery of staff training
  • Knowledge and experience of personalisation agenda
Person Specification

Qualifications

Essential

  • Registered Mental Nurse or
  • HPC Registered Occupational Therapist or Recognised social work qualification
  • Evidence of continuing professional development
  • Training in Behavioural Family Therapy (or willingness to undertake this training)
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

  • Postgraduate degree related to professional practice in mental health
  • Non-medical prescribing qualification
  • AMHP
  • Training in psychological interventions (e.g. CBT, DBT)

Skills & Abilities

Essential

  • Ability to challenge poor behaviour.
  • Role modelling good behaviour.
  • A positive attitude and able to act on feedback.
  • Ability to praise and be supportive to others.
  • Ability to communicate clearly and effectively in English in both verbal and written formats.
  • Communication and liaison skills
  • Ability to prioritise workload of self and staff.
  • Creative flexible approaches to risk management
  • Strong clinical/practical abilities
  • Ability to lead and motivate others.
  • Organisational/time management skills
  • Presentational skills

Experience

Essential

  • Considerable post-qualification experience
  • Experience of working with families / BFT
  • Experience in adult community mental health care.
  • Experience of undertaking regular multi-disciplinary assessments in the community.
  • Experience of caseload management.
  • Experience of working with young people with psychosis.

Desirable

  • Recruitment and Selection
  • Staff development
  • Service monitoring/evaluation
  • Experience of working within an early intervention service

Knowledge

Essential

  • Understanding of Recovery Philosophy
  • An excellent and demonstrable knowledge of the Early Intervention in Psychosis model
  • Understanding of vulnerable adults and safeguarding children processes
  • Appreciation of performance management/quality issues
  • Computer literate, sound working knowledge of computer systems currently in use

Desirable

  • Delivery of staff training
  • Knowledge and experience of personalisation agenda

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

27a St Owen Street

Hereford

HR1 2JB


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

27a St Owen Street

Hereford

HR1 2JB


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Team Leader

Sarah Lewis

sarah.lewis35@nhs.net

01432220100

Details

Date posted

29 September 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-1693

Job locations

27a St Owen Street

Hereford

HR1 2JB


Supporting documents

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