Herefordshire and Worcestershire Health and Care NHS Trust

Senior Administrator to CAMHS Medics

The closing date is 02 October 2025

Job summary

An exciting opportunity has arisen to join a new team of Medical Secretaries to support CAMHS Medics. We have 1x FTE vacancy and are happy to consider applications for flexible working, ideally with a minimum of 25 hours across 4 or 5 days.

We are looking for an experienced administrator who wishes to develop their career in a forward-thinking team, where attention to detail and gold standard patient care are at the heart of everything we do.

You will be friendly and approachable with excellent communication skills, to build great working relationships with colleagues and all stakeholders. You will have excellent IT skills and a keen eye for detail and accuracy.

A typical day could include formatting letters, sending emails, booking in appointments using Outlook and Rio diaries, taking and making phone calls. You may need to set up MS Teams meetings or even attend them yourself.

If you are positive and able to work autonomously, as well as part of a team, wed love to hear from you.

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

To provide reliable, conscientious and comprehensive secretarial support to CAMHS Medics

To use your skills and experience to exercise judgment and resolve problems, using initiative

To manage electronic diaries to ensure most effective use of time

To be able to work unsupervised but also be a great team player

To bring a flexible and positive approach to your work

To present a professional image and maintain the highest standards of customer care and confidentiality at all times

To use your knowledge and experience of Microsoft Office and Teams to organise workloads, to ensure deadlines are met

To work with a keen eye for detail to ensure all correspondence is of the highest quality

To use knowledge and experience of Electronic Patient Records Systems to ensure all records are up to date and accurate

To be comfortable communicating verbally and in writing to ensure effective communication with patients, parents, GPs, Consultants and external bodies.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details

Date posted

22 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-1667

Job locations

Aconbury North

Charles Hastings Way

Worcester

WR5 1DD


Kidderminster Health Centre

Bromsgrove Street

Kidderminster

DY10 1PG


Redditch Town Hall

Walter Stranz Square

Redditch

B98 8AH


Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Knowledge

Essential

  • Extensive knowledge of Microsoft Packages including Word/Excel/Outlook
  • Powerpoint and Teams.
  • Understanding of Medical Terminology

Experience

Essential

  • Significant recent Administrative/Secretarial experience (usually demonstrated by a minimum of 3 years experience)
  • Supervision/management of staff
  • Minute taking experience

Desirable

  • Experience using EPRS Rio
  • Minute Taking Experience

Additional Criteria

Essential

  • You understand that we will not provide sponsorship to work for this role.

Qualifications

Essential

  • Educated to academic Level 3 (e.g. A-Level, NVQ 3, OCR/RSA 3, City & Guilds 3) in a Business Administration related subject
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Person Specification

Knowledge

Essential

  • Extensive knowledge of Microsoft Packages including Word/Excel/Outlook
  • Powerpoint and Teams.
  • Understanding of Medical Terminology

Experience

Essential

  • Significant recent Administrative/Secretarial experience (usually demonstrated by a minimum of 3 years experience)
  • Supervision/management of staff
  • Minute taking experience

Desirable

  • Experience using EPRS Rio
  • Minute Taking Experience

Additional Criteria

Essential

  • You understand that we will not provide sponsorship to work for this role.

Qualifications

Essential

  • Educated to academic Level 3 (e.g. A-Level, NVQ 3, OCR/RSA 3, City & Guilds 3) in a Business Administration related subject
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Aconbury North

Charles Hastings Way

Worcester

WR5 1DD


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Aconbury North

Charles Hastings Way

Worcester

WR5 1DD


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer contact details

For questions about the job, contact:

PA to Dr Katie Powell

Sara Dover

sara.dover@nhs.net

01562504875

Details

Date posted

22 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-1667

Job locations

Aconbury North

Charles Hastings Way

Worcester

WR5 1DD


Kidderminster Health Centre

Bromsgrove Street

Kidderminster

DY10 1PG


Redditch Town Hall

Walter Stranz Square

Redditch

B98 8AH


Supporting documents

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