Herefordshire and Worcestershire Health and Care NHS Trust

Driver / Warehouse Operative

The closing date is 14 August 2025

Job summary

30 hours per week over 4 days (Monday to Friday 08:00 to 16:00).

We welcome people who have worked in driving, or in warehouse environments previously and want to use their existing skills in the NHS.

Equally we are keen to hear from individuals who are passionate about service delivery and keen to promote excellence in health care in a role that does not require clinical training or previous specific experience, who want to be part of a highly efficient team, making a difference to patients and clinicians.

Excellent verbal communication skills and a full driving licence are essential.

Contact recruiting manager for an informal visit or discussion.

Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

  • Undertake the delivery and collection of equipment to and from clients' homes driving one of our services vans.
  • Gain knowledge of equipment and be able to select it from stock and load your van based on the next days scheduled plan, with the support of senior drivers and warehouse supervisors.
  • Supported to gain skills for handling equipment, including manual handling processes and risk assessments to look after your safety and wellbeing when moving, delivering and collecting equipment.
  • Communicating politely with queries from patients, carers and staff when delivering/collecting equipment, phoning Warehouse Supervisors if help is required.
  • You will be trained on how to assemble electric profiling beds which are needed to allow patients to come home quickly from hospital. You will regularly deliver, assemble, dismantle and collect these items.
  • Cleaning returned equipment, maintaining a clean, safe warehouse, and undertaking duties associated with the maintenance of stock.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details

Date posted

30 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Pro rata (£12.51 per hour)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9798-1566

Job locations

Wheelchair & Equipment Loans Service

Crown Lane

Wychbold

Droitwich

Worcestershire

WR9 0BX


Job description

Job responsibilities

The post holder will:

Behave consistently with the values and beliefs of the organisation and promote these on day-to-day basis.

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism. Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.

Undertake all driving duties associated with the delivery and collection of equipment.

Be responsible for following set procedures in order to accurately maintain stock records.

Regularly undertake warehouse and decontamination duties commensurate with the post, as directed.

Communicate effectively and professionally at all levels with patients, staff, and visitors, and be able to respond appropriately to unpredictable situation.

Complete all required paperwork at the end of your run.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

The post holder will:

Behave consistently with the values and beliefs of the organisation and promote these on day-to-day basis.

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism. Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.

Undertake all driving duties associated with the delivery and collection of equipment.

Be responsible for following set procedures in order to accurately maintain stock records.

Regularly undertake warehouse and decontamination duties commensurate with the post, as directed.

Communicate effectively and professionally at all levels with patients, staff, and visitors, and be able to respond appropriately to unpredictable situation.

Complete all required paperwork at the end of your run.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Qualifications

Essential

  • Full Driving Licence
  • General Level of education, literate and numerate
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

  • Advanced Driving Skills

Knowledge

Essential

  • Knowledge of Worcestershire area and ability to read maps
  • Knowledge of routine vehicle checks/procedures

Skills & Abilities

Essential

  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Ability to plan daily route and follow set procedures
  • Self-motivated and able to work without close supervision
  • Ability to work with a team and share ideas
  • Good organisational skills
  • Ability to lift
  • Prepared to handle dirty/soiled equipment following correct procedures

Desirable

  • Mechanical/DIY experience or interest
  • Keyboard skills

Additional Criteria

Essential

  • Flexible and adaptable disposition
  • You understand that we will not provide sponsorship to work for this role.

Experience

Essential

  • Experienced in frontline customer services, or has an interest in developing these skills and experience and will be expected to do so on appointment to post
  • Has worked in a warehouse environment for stock selection or has an interest in developing these skills and experience and will be expected to do so on appointment to post

Desirable

  • Multi-Drop Deliveries
  • Working knowledge of NHS
  • Experience of completing journey logs
  • Previous experience in stock control systems
Person Specification

Qualifications

Essential

  • Full Driving Licence
  • General Level of education, literate and numerate
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

  • Advanced Driving Skills

Knowledge

Essential

  • Knowledge of Worcestershire area and ability to read maps
  • Knowledge of routine vehicle checks/procedures

Skills & Abilities

Essential

  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Ability to plan daily route and follow set procedures
  • Self-motivated and able to work without close supervision
  • Ability to work with a team and share ideas
  • Good organisational skills
  • Ability to lift
  • Prepared to handle dirty/soiled equipment following correct procedures

Desirable

  • Mechanical/DIY experience or interest
  • Keyboard skills

Additional Criteria

Essential

  • Flexible and adaptable disposition
  • You understand that we will not provide sponsorship to work for this role.

Experience

Essential

  • Experienced in frontline customer services, or has an interest in developing these skills and experience and will be expected to do so on appointment to post
  • Has worked in a warehouse environment for stock selection or has an interest in developing these skills and experience and will be expected to do so on appointment to post

Desirable

  • Multi-Drop Deliveries
  • Working knowledge of NHS
  • Experience of completing journey logs
  • Previous experience in stock control systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Wheelchair & Equipment Loans Service

Crown Lane

Wychbold

Droitwich

Worcestershire

WR9 0BX


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Wheelchair & Equipment Loans Service

Crown Lane

Wychbold

Droitwich

Worcestershire

WR9 0BX


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Information & Warehouse Manager

Mark Cutler

markcutler@nhs.net

01905520832

Details

Date posted

30 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Pro rata (£12.51 per hour)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9798-1566

Job locations

Wheelchair & Equipment Loans Service

Crown Lane

Wychbold

Droitwich

Worcestershire

WR9 0BX


Supporting documents

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