Herefordshire and Worcestershire Health and Care NHS Trust

EHCP Co-ordinator

The closing date is 13 August 2025

Job summary

An exciting band 4 opportunity has been created to manage and coordinate the administration processes relating education health and care plans.

The successful candidate will have extensive and practical administration experience. This will include the ability to use Microsoft teams, excel, word, outlook and PowerPoint as well as electronic patient records. You will understand the importance of confidentiality and integrity of information.

The successful candidate will be comfortable in presenting complex information and summarising themes and learning, working in partnership with service leads. They will also be able to complete admin tasks with efficiency and accuracy. They will be willing to manage electronic paperwork, minute meetings and support service leads and the designated clinical officer for SEND to have information prepared to attend systemwide meetings.

Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

The successful candidate will be a self starter who is able to work as a team player with a wide variety of professionals. They will be process oriented and will be able to offer analysis of existing processes and suggest improvements.

They will have experience of managing staff and will be able to bring out the best performance in a wide range of team members.

A job share may be considered.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

23 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-1555

Job locations

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR

Princess Of Wales Community Hospital

Stourbridge Road

Bromsgrove

Worcestershire

B61 0BB

Covercroft Centre

Colman Road

Droitwich

WR9 8QU

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Skills & Abilities

Essential

Ability to challenge poor behaviour
Role modelling good behaviour
A positive attitude and able to act on feedback
Ability to praise and be supportive to others
Ability to communicate clearly and effectively in English in both verbal and written formats
Advanced IT skills. These will be tested at interview)
Audio typing skills
Minute taking skills
Numerate
Accuracy and attention to detail
Good organisational skills
Able to demonstrate the ability to use initiative effectively
Line Management
Supervisory Skills

Knowledge

Essential

Knowledge of the full range of administrative/secretarial procedures
Extensive knowledge of Microsoft Office Word/Excel/Outlook

Desirable

PowerPoint

Qualifications

Essential

Educated to academic Level 3 (e.g. A-Level, NVQ 3, OCR/RSA 3, City & Guilds 3) in a Business Administration related subject
Educated to Degree level in a relevant subject
or Significant relevant experience in a senior administration role combined with recent continuing professional development
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional Criteria

Essential

Willingness to commit to continuing professional development
Professional manner as a representative of the Trust
Tact and discretion for dealing with confidential information
Ability to meet the travel requirements of the role
You understand that we will not provide sponsorship to work for this role.

Experience

Essential

Significant recent Administrative/Secretarial experience (usually demonstrated by a minimum of 3 years experience)
Supervision/management of staff
Minute taking experience

Desirable

Previous NHS experience

Person Specification

Skills & Abilities

Essential

Ability to challenge poor behaviour
Role modelling good behaviour
A positive attitude and able to act on feedback
Ability to praise and be supportive to others
Ability to communicate clearly and effectively in English in both verbal and written formats
Advanced IT skills. These will be tested at interview)
Audio typing skills
Minute taking skills
Numerate
Accuracy and attention to detail
Good organisational skills
Able to demonstrate the ability to use initiative effectively
Line Management
Supervisory Skills

Knowledge

Essential

Knowledge of the full range of administrative/secretarial procedures
Extensive knowledge of Microsoft Office Word/Excel/Outlook

Desirable

PowerPoint

Qualifications

Essential

Educated to academic Level 3 (e.g. A-Level, NVQ 3, OCR/RSA 3, City & Guilds 3) in a Business Administration related subject
Educated to Degree level in a relevant subject
or Significant relevant experience in a senior administration role combined with recent continuing professional development
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional Criteria

Essential

Willingness to commit to continuing professional development
Professional manner as a representative of the Trust
Tact and discretion for dealing with confidential information
Ability to meet the travel requirements of the role
You understand that we will not provide sponsorship to work for this role.

Experience

Essential

Significant recent Administrative/Secretarial experience (usually demonstrated by a minimum of 3 years experience)
Supervision/management of staff
Minute taking experience

Desirable

Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)