Herefordshire and Worcestershire Health and Care NHS Trust

Healthcare Assistant

The closing date is 13 July 2025

Job summary

If you are looking for an exciting new chance to use your clinical skills to make a difference, working in a flexible environment there is a fantastic opportunity to join our Older Adult mental Health Inpatient service.

We have challenging, demanding yet highly rewarding opportunities to join our multidisciplinary inpatient team. We are seeking motivated individuals with a passion for older adult mental health and a commitment to support continually improving quality.

The service consists of two inpatient wards.

The team at Newhaven are friendly, supportive and exceptionally caring, putting patient care at the heart of the work we do to improve health care outcomes and service delivery.

We can offer up to 34.5 hours a week. Our working patterns are 3-4 long days/ night (07:30-20:00/19:30-08:00) across a four week period including weekends and bank holidays.

This is a part time post working 34.5 hours per week. However, we would consider less hours for the successful candidate but would have to be a minimum of 23 hours.

This post requires working rotational shifts.

Main duties of the job

Role Requirements

The ability to communicate effectively with others at all levels
An enthusiastic, motivated and innovative thinker to become part of the Older Adult inpatient service
The ability to problem solve, delegate, lead, co-ordinate and manage time effectively
Escorting a patient
Level observations
Physical observations
Completing diet and fluid charts
Covid Swabs
Activities
1-1 engagements with patients
Completing the menu
Carenotes entries
as assisting with personal care for patients

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

27 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9798-1504

Job locations

New Haven, Princess of Wales Community Hospital

Stourbridge Road

Bromsgrove

B61 0BB

Job description

Job responsibilities

As part of the ward team, support the wards senior nursing staff by assisting them to produce the best possible standards of care and practice from within the available resources.

Carry out assigned duties involving direct patient care in support of and supervised by a registered nurse.

Ensure confidentiality, dignity, privacy and respect for patients at all times.

Assist and participate in activities to meet occupational needs of the patients in their care.

Carry out enhanced observations of patients/clients.

Ensure that all patient contact is practised within the philosophy of person centred care.

Ensure that all communication is effective, clear and precise.

Manual handling of patients, using lifting aids and safety intervention

Escort patients/clients from the ward / department as required, ensuring their safety at all times.

Maintain the orderliness, hygiene and safety of the ward/department environment.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

As part of the ward team, support the wards senior nursing staff by assisting them to produce the best possible standards of care and practice from within the available resources.

Carry out assigned duties involving direct patient care in support of and supervised by a registered nurse.

Ensure confidentiality, dignity, privacy and respect for patients at all times.

Assist and participate in activities to meet occupational needs of the patients in their care.

Carry out enhanced observations of patients/clients.

Ensure that all patient contact is practised within the philosophy of person centred care.

Ensure that all communication is effective, clear and precise.

Manual handling of patients, using lifting aids and safety intervention

Escort patients/clients from the ward / department as required, ensuring their safety at all times.

Maintain the orderliness, hygiene and safety of the ward/department environment.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Knowledge

Essential

Can demonstrate an understanding of how to promote independence and facilitate learning in others

Qualifications

Essential

Level 3 qualification (e.g., A-level, NVQ3) in Care or Level 2 qualification (e.g., GCSE, NVQ2) in care and will be expected to undertake the relevant level 3 qualification on appointment to post
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
Management of Actual and Potential Aggression (MAPA) training
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Skills & Abilities

Essential

Ability to communicate clearly and effectively in English in both verbal and written formats
Treat patients with respect and dignity
Good basic hygiene skills (e.g. food handling, hand washing, etc.)
Ability to work as part of a team, as well as on own initiative
Maintain confidentiality at all times

Experience

Essential

Manual handling of patients, using lifting aids
Experience of working in a care environment

Person Specification

Knowledge

Essential

Can demonstrate an understanding of how to promote independence and facilitate learning in others

Qualifications

Essential

Level 3 qualification (e.g., A-level, NVQ3) in Care or Level 2 qualification (e.g., GCSE, NVQ2) in care and will be expected to undertake the relevant level 3 qualification on appointment to post
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
Management of Actual and Potential Aggression (MAPA) training
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Skills & Abilities

Essential

Ability to communicate clearly and effectively in English in both verbal and written formats
Treat patients with respect and dignity
Good basic hygiene skills (e.g. food handling, hand washing, etc.)
Ability to work as part of a team, as well as on own initiative
Maintain confidentiality at all times

Experience

Essential

Manual handling of patients, using lifting aids
Experience of working in a care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

New Haven, Princess of Wales Community Hospital

Stourbridge Road

Bromsgrove

B61 0BB

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

New Haven, Princess of Wales Community Hospital

Stourbridge Road

Bromsgrove

B61 0BB

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)