Herefordshire and Worcestershire Health and Care NHS Trust

Ward Manager

The closing date is 09 July 2025

Job summary

This is a full time role.

This is an exciting role within the Older Adult Mental Health Inpatient Service based on Cantilupe Ward in Hereford. As a Ward Manager you will work closely with the other Ward/Team Managers within the OAMH Inpatient pathway.

Your role is to ensure patient care is of the highest standard, you will act as a role model and use your initiative to maintain quality and safety and have responsibility for the operational and clinical management of the ward.

Further elements of the role will include ensuring key performance indicators are met. You will have oversight of ward and staffing budgets including recruitment and retention strategies and play an integral part in patient flow.

You will develop initiatives and strategies to support ongoing development of the OAMH inpatient pathway and will assist in supporting and educating staff.

We are looking to recruit motivated individuals with a passion for older adult mental health and a commitment to support continually improving quality.

Main duties of the job

Role Requirements

Leadership and management skills

Knowledge of operational procedures as well as clinical

An enthusiastic, motivated and innovative thinker to become part of the Older Adult inpatient service

The ability to work autonomously

The ability to problem solve, delegate, lead, co-ordinate and manage time effectively

Excellent communication and inter-personal skills along with a flexible, responsive approach and a genuine interest to undertake this role within this rewarding area of mental health nursing

Close working with all members of the Multi-disciplinary Team

Undertaking mental health needs assessments

Assessment and Management of risk

Ensuring safer staffing levels are maintained for the wards

Reviewing incidents (Ulysses) and provide appropriate and constructive feedback to staff.

Participate in clinical and managerial audits

Provide management supervision and complete appraisals

Ability to manage and support staff during difficult situations and escalate to matron/service manager as appropriate.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-1495

Job locations

Cantilupe Ward, Stonebow Unit

Stonebow Road

Hereford

HR1 2ER


Job description

Job responsibilities

  • Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
  • Facilitate open and harmonious communications amongst all staff within the clinical area and with other departments promoting multi-disciplinary and multi-agency approaches to care.
  • Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.
  • Provide clinical leadership and shift management within the ward to which the post holder is appointed.
  • Function as an active member of the multi-disciplinary team providing effective clinical and managerial support.
  • Ensure high standard of patient care, ensuring all patients individuality, dignity and privacy are maintained at all times. Ensure that the philosophy of person centred care is upheld at all times.
  • Ensure that all information and data returns required by the Directorate and the Trust are submitted promptly and accurately.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

  • Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
  • Facilitate open and harmonious communications amongst all staff within the clinical area and with other departments promoting multi-disciplinary and multi-agency approaches to care.
  • Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.
  • Provide clinical leadership and shift management within the ward to which the post holder is appointed.
  • Function as an active member of the multi-disciplinary team providing effective clinical and managerial support.
  • Ensure high standard of patient care, ensuring all patients individuality, dignity and privacy are maintained at all times. Ensure that the philosophy of person centred care is upheld at all times.
  • Ensure that all information and data returns required by the Directorate and the Trust are submitted promptly and accurately.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Knowledge

Essential

  • Knowledge of national and Trust policies and procedures and how to access them
  • Knowledge of Patient Group Directives
  • Evidence of recent clinical update or training relevant to the post
  • Knowledge of national trends in mental health care
  • Knowledge of person centred care. Promote peoples equality, diversity and rights
  • Knowledge of the ageing process and related mental and physical health problems
  • Knowledge of Clinical Governance and a commitment to clinical supervision
  • Knowledge of the individuals responsibility towards health & safety
  • Able to demonstrate sound knowledge and awareness of Clinical care of patients who experience mental health problems, Current health issues, Care Co-ordination supervision, team working, Mental Health Act, Linking research to practice
  • Understand the role and function of the Crisis Resolution/Home treatment team, Assertive Outreach team and Community Mental Health teams, and to liaise with them appropriately
  • Knowledge of other resources available locally that can provide more specialist help or advice if required
  • To be in receipt of regular clinical supervision

Qualifications

Essential

  • Entry on the NMC register (Part 13) or HCPC Registration
  • Registered Mental Nurse (RMN) or Registered Nurse (Mental) (RN(M)) or AHP
  • Teaching & assessing qualification ENB 997/8 or equivalent
  • Evidence of continuous skills and knowledge updating (Personal Portfolio)
  • Up to date training in MAPA techniques (Levels 1, 2 & 3), Intermediate Life Support and treatment of anaphylaxis, Risk management, Mental Health Act 1983, Manual Handling. Fire, Care Programme Approach, NCRS, Blood Glucose monitoring & Basic First Aid
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

  • 1st Degree
  • Management Training
  • Post graduate training in counselling / group work activities / teaching / management qualification

Experience

Essential

  • Significant experience in a qualified position with some experience at Band 6 level
Person Specification

Knowledge

Essential

  • Knowledge of national and Trust policies and procedures and how to access them
  • Knowledge of Patient Group Directives
  • Evidence of recent clinical update or training relevant to the post
  • Knowledge of national trends in mental health care
  • Knowledge of person centred care. Promote peoples equality, diversity and rights
  • Knowledge of the ageing process and related mental and physical health problems
  • Knowledge of Clinical Governance and a commitment to clinical supervision
  • Knowledge of the individuals responsibility towards health & safety
  • Able to demonstrate sound knowledge and awareness of Clinical care of patients who experience mental health problems, Current health issues, Care Co-ordination supervision, team working, Mental Health Act, Linking research to practice
  • Understand the role and function of the Crisis Resolution/Home treatment team, Assertive Outreach team and Community Mental Health teams, and to liaise with them appropriately
  • Knowledge of other resources available locally that can provide more specialist help or advice if required
  • To be in receipt of regular clinical supervision

Qualifications

Essential

  • Entry on the NMC register (Part 13) or HCPC Registration
  • Registered Mental Nurse (RMN) or Registered Nurse (Mental) (RN(M)) or AHP
  • Teaching & assessing qualification ENB 997/8 or equivalent
  • Evidence of continuous skills and knowledge updating (Personal Portfolio)
  • Up to date training in MAPA techniques (Levels 1, 2 & 3), Intermediate Life Support and treatment of anaphylaxis, Risk management, Mental Health Act 1983, Manual Handling. Fire, Care Programme Approach, NCRS, Blood Glucose monitoring & Basic First Aid
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

  • 1st Degree
  • Management Training
  • Post graduate training in counselling / group work activities / teaching / management qualification

Experience

Essential

  • Significant experience in a qualified position with some experience at Band 6 level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Cantilupe Ward, Stonebow Unit

Stonebow Road

Hereford

HR1 2ER


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Cantilupe Ward, Stonebow Unit

Stonebow Road

Hereford

HR1 2ER


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Matron - OAMH Services

Alex Patrick

alexander.patrick@nhs.net

07742400489

Details

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-1495

Job locations

Cantilupe Ward, Stonebow Unit

Stonebow Road

Hereford

HR1 2ER


Supporting documents

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