Herefordshire and Worcestershire Health and Care NHS Trust

Personal Assistant

The closing date is 15 June 2025

Job summary

This is a full time post working 37.5 hours per week (5 days per week).

We have an exciting opportunity for a professional, energetic and organised individual to join the Children Young People and Families (CYPF) specialist teams.

We are looking for a highly motivated and enthusiastic personal assistant who enjoys a challenge to support the Clinical Services Manager for Children, Young People and Clinical Lead for Childrens Nursing in this diverse and fulfilling role. You will need to have excellent communication and organisation skills with proven experience of managing diaries, minuting meetings and creating professional documents.

We will provide you with resources to develop and progress a long term career as well as flexibility, continual professional development and a wide range of wellbeing and support benefits as part of an attractive employment package.

Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

The Personal Assistant for the Clinical Services Manager and Lead Nurse will provide a full secretarial service including diary and meeting co-ordination, email management, updating staff files and production of on-call rotas. They will have a key role in creating the agenda, slides and minutes for meetings and will be a key point of contact for the staff within the team they support and for the Children Young People and Families.

The successful candidate will have excellent communication skills, attention to detail and will be experienced in the use of all Microsoft Office products, with a high level of IT literacy. A knowledge base of IT systems used within the NHS is desirable but not essential.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-1450

Job locations

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Additional Criteria

Essential

  • Willingness to commit to continuing professional development.
  • Professional manner as a representative of the Trust.
  • Tact and discretion for dealing with confidential information.
  • Ability to meet the travel requirements of the role.
  • You understand that we will not provide sponsorship to work for this role.

Skills and Abilities

Essential

  • Ability to challenge poor behaviour.
  • Role modelling good behaviour.
  • A positive attitude and able to act on feedback.
  • Ability to praise and be supportive to others.
  • Ability to communicate clearly and effectively in English in both verbal and written formats.
  • Advanced IT skills. These will be tested at interview).
  • Minute taking skills.
  • Numerate.
  • Accuracy and attention to detail.
  • Good organisational skills.
  • Able to demonstrate the ability to use initiative effectively.

Desirable

  • Line Management.
  • Supervisory Skills.

Knowledge

Essential

  • Knowledge of the full range of administrative/secretarial procedures.
  • Extensive knowledge of Microsoft Office/Word/Excel/Outlook.

Desirable

  • Powerpoint

Qualifications

Essential

  • Educated to academic Level 3 (e.g. A-Level, NVQ 3, OCR/RSA 3, City & Guilds 3) in a Business Administration related subject.
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

  • Significant recent
  • Administrative/Secretarial experience (usually demonstrated by a minimum of 3 years experience)
  • Supervision/management of staff
  • Minute taking experience

Desirable

  • Previous NHS experience
  • Supervision/management of staff
Person Specification

Additional Criteria

Essential

  • Willingness to commit to continuing professional development.
  • Professional manner as a representative of the Trust.
  • Tact and discretion for dealing with confidential information.
  • Ability to meet the travel requirements of the role.
  • You understand that we will not provide sponsorship to work for this role.

Skills and Abilities

Essential

  • Ability to challenge poor behaviour.
  • Role modelling good behaviour.
  • A positive attitude and able to act on feedback.
  • Ability to praise and be supportive to others.
  • Ability to communicate clearly and effectively in English in both verbal and written formats.
  • Advanced IT skills. These will be tested at interview).
  • Minute taking skills.
  • Numerate.
  • Accuracy and attention to detail.
  • Good organisational skills.
  • Able to demonstrate the ability to use initiative effectively.

Desirable

  • Line Management.
  • Supervisory Skills.

Knowledge

Essential

  • Knowledge of the full range of administrative/secretarial procedures.
  • Extensive knowledge of Microsoft Office/Word/Excel/Outlook.

Desirable

  • Powerpoint

Qualifications

Essential

  • Educated to academic Level 3 (e.g. A-Level, NVQ 3, OCR/RSA 3, City & Guilds 3) in a Business Administration related subject.
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

  • Significant recent
  • Administrative/Secretarial experience (usually demonstrated by a minimum of 3 years experience)
  • Supervision/management of staff
  • Minute taking experience

Desirable

  • Previous NHS experience
  • Supervision/management of staff

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Services Manager

Natalie Langdown

Natalie.langdown@nhs.net

07786067748

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-1450

Job locations

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Supporting documents

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