Job summary
It is an
exciting time to join the Crisis Resolution Team as we embark on a new and
innovative way of delivering crisis care in Worcestershire.
Join our
team if you are looking for a new and exciting challenge working in urgent care
mental health services! We are looking for a passionate, ambitious and
motivated individual to join our Crisis Resolution Team in a newly developed Nursing
Associate post. We are a dynamic and responsive team who strive to continuously
develop and adapt to the needs of individuals, their families and carers in
Worcestershire providing compassionate and trauma-informed care when they are at
their most vulnerable. We promote a positive culture of improvement and
development in all that we do, something we feel is vital when working in an
ever-changing area of mental health care.
This role has
been developed in response to the evolved service and needs of the individuals
we support. They will be integral to the delivery of the service, conducting a
variety of work. There is scope for further development of the role in the
future making it an exciting opportunity.
Full-time,
Monday to Friday 9am-5pm.
We would
be happy to have an informal chat or visit to the unit to have a look around
and meet the team.
Main duties of the job
Working for the Crisis Resolution Team means that
no two days are the same. The service we provide is critical to those in a
mental health crisis and helps enable specialist support from the onset. We
promote a proactive and preventative approach when needed to ensure people are
getting the right support from the right service.
Working in
the Team will bring you variation each shift and provide regular opportunities
for internal and external training and development and we support and encourage
career progression. We are flexible and supportive as a team and supervision
and reflective practice are prioritised to ensure the wellbeing of staff is at
the centre.
You will provide support to band 3 crisis
support workers answering calls, by giving advice and signposting as well as
clinical triage.
You will provide both telephone and
face-to-face care and support to people in a mental health crisis.
You will support the crisis clinicians in
assessments and lead on bespoke crisis interventions when required including
the development of individual crisis management plans.
You will support the management of complex
cases and frequent flyers.
You will provide acute care to those detained
under section 136.
Support
the delivery of both the professional referral phoneline and the urgent mental
health helpline through providing clinical advice to callers and other team
members and developing appropriate care plans with support or the clinicians.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust,
we are working together to deliver outstanding care. We run community hospitals
and community health services across Worcestershire and provide mental health
and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of
all ages, experiencing both physical and/or mental health conditions from over
100 sites.
We will support you to thrive; offer flexible
working options for a great work-life balance, help you fulfil your ambitions,
and empower you to make positive changes within your team or service. We value
diversity and encourage applications from people of all backgrounds, cultures,
and ethnicities.
What we offer;
-
27 days leave plus bank holidays, increasing up to
33 days with long service
-
Generous NHS pension and enhanced pay when you work
unsocial hours
-
Flexible and agile working opportunities
-
Great maternity, paternity, and adoption support
-
Wide range of supportive staff networks
-
Health and wellbeing opportunities
If you would like to know more, please visit our
website.
Sharing
your data - As a data controller we may sometimes need to process your data to
pursue our legitimate business interests, for example to request a survey from
you (optional), to support the Trusts understanding of where you gained
interest in working for the Trust.
Job description
Job responsibilities
-
Experience of working in teams under appropriate
supervision as part of a multidisciplinary team.
-
Experience in prioritising own workload.
-
Experience in working without direct supervision.
-
Experience of dealing with the public in person
and on the phone.
-
Experience of working in a mental health service
Experience of working with people with mental health illnesses and complex
needs.
-
Experience in carrying out assigned
duties/assisting qualified staff after training
For full details of the duties and criteria
for the role please refer to the job description and person specification
attached.
Job description
Job responsibilities
-
Experience of working in teams under appropriate
supervision as part of a multidisciplinary team.
-
Experience in prioritising own workload.
-
Experience in working without direct supervision.
-
Experience of dealing with the public in person
and on the phone.
-
Experience of working in a mental health service
Experience of working with people with mental health illnesses and complex
needs.
-
Experience in carrying out assigned
duties/assisting qualified staff after training
For full details of the duties and criteria
for the role please refer to the job description and person specification
attached.
Person Specification
Qualifications
Essential
- Foundation Degree Nursing Associate qualification
- NMC Nursing Associate registration
- GCSE English (grade A-C) or equivalent
- GCSE Maths (grade A-C) or equivalent
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Desirable
- IT Qualifications CAVA or Assessors qualifications
Experience
Essential
- Experience of working in teams under appropriate supervision as part of a multi-disciplinary team
- Experience in prioritising own workload
- Experience in working without direct supervision
- Experience of dealing with the public in person and on the phone
- Experience of working in a mental health service
- Experience of working with people with mental health illnesses and complex needs
- Experience in carrying out assigned duties/assisting qualified staff after training
Desirable
- Experience in supervising others Insight into how to evaluate own strengths and development needs, seeking advice where appropriate.
- Experience of providing and receiving complex, sensitive information
Person Specification
Qualifications
Essential
- Foundation Degree Nursing Associate qualification
- NMC Nursing Associate registration
- GCSE English (grade A-C) or equivalent
- GCSE Maths (grade A-C) or equivalent
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Desirable
- IT Qualifications CAVA or Assessors qualifications
Experience
Essential
- Experience of working in teams under appropriate supervision as part of a multi-disciplinary team
- Experience in prioritising own workload
- Experience in working without direct supervision
- Experience of dealing with the public in person and on the phone
- Experience of working in a mental health service
- Experience of working with people with mental health illnesses and complex needs
- Experience in carrying out assigned duties/assisting qualified staff after training
Desirable
- Experience in supervising others Insight into how to evaluate own strengths and development needs, seeking advice where appropriate.
- Experience of providing and receiving complex, sensitive information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
