Office Assistant - Work Forward Programme

Herefordshire and Worcestershire Health and Care NHS Trust

The closing date is 11 May 2025

Job summary

We are inviting you to join our admin team at Newhaven unit in Bromsgrove to provide admin office support such as inputting data relating to team activity, receiving telephone calls , accurately recording messages and ensuring follow up action. Training will be provided. We are a friendly and supportive team. We can offer flexible working to suit your needs to ensure you have a good work and homelife balance.

Newhaven unit supports older adults with mental health needs in the community or inpatient setting. You will be supporting the community team.

Please contact Margaret Shannon Matron/Service lead to find out more about us and more about this opportunity on 07501227653 or email Margaret.shannon2@nhs.net

Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

The main duties will include inputting data relating to team activity, receiving telephone calls , accurately recording messages and ensuring follow up action. Training will be provided .

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

29 April 2025

Pay scheme

Other

Salary

Depending on experience National Minimum Wage

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

C9798-1367

Job locations

New Haven, Princess of Wales Community Hospital

Stourbridge Road

Bromsgrove

B61 0BB

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Qualifications

Essential

Level 2 qualification e.g. NVQ, OCR/RSA, City & Guilds or GCSE (Grade A-C)
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

Recent work in an office environment (paid, voluntary, or within a training setting)

Knowledge

Essential

Working knowledge of Microsoft word, office and excel.

Additional Criteria

Essential

Professional telephone manner
Ability to work flexibly to meet the requirements of the placement.
You understand that we will not provide sponsorship to work for this role.

Skills & Abilities

Essential

Use of email
General office skills including operating office equipment and filing .
Ability to take and record accurate messages
Good, accurate keyboard skills
Ability to work methodically and organise tasks
Able to communicate effectively with people on the telephone
Attention to detail

Person Specification

Qualifications

Essential

Level 2 qualification e.g. NVQ, OCR/RSA, City & Guilds or GCSE (Grade A-C)
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

Recent work in an office environment (paid, voluntary, or within a training setting)

Knowledge

Essential

Working knowledge of Microsoft word, office and excel.

Additional Criteria

Essential

Professional telephone manner
Ability to work flexibly to meet the requirements of the placement.
You understand that we will not provide sponsorship to work for this role.

Skills & Abilities

Essential

Use of email
General office skills including operating office equipment and filing .
Ability to take and record accurate messages
Good, accurate keyboard skills
Ability to work methodically and organise tasks
Able to communicate effectively with people on the telephone
Attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.