Team Secretary/Administrator

Herefordshire and Worcestershire Health and Care NHS Trust

The closing date is 11 May 2025

Job summary

An opportunity has arisen for a motivated, organised and enthusiastic individual to work as a Team Secretary/Administrator in our Psychological Therapies Team in Hereford. This is a 9 months fixed term maternity leave cover contract for 15 hours per week.

This is a busy role so you must have the ability to prioritise your workload to effectively complete tasks and communicate with both staff and patients. The post holder must be able to work well under pressure.

If you would like to discuss informally if this is the right role for you, get in touch with the Recruiting Manager, details of which can be found on the top right-hand side of the advert.

Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

You will be required to work to a high standard of accuracy, have excellent organisational skills and be able to demonstrate initiative in planning your own workload in a way that supports the Team to manage daily operational tasks and processes.

The successful post holder should have a proactive and friendly attitude and be able to demonstrate substantial administrative experience and be able to meet the main duties of the role.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

C9798-1365

Job locations

Benet Building

Ruckhall Lane, Belmont

Hereford

HR2 9RP

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

Recent, relevant Administrative/Secretarial experience (usually demonstrated by a minimum of 2 years experience)

Desirable

Previous relevant NHS administrative experience

Additional Criteria

Essential

Ability to meet the travel requirements of the role
You understand that we will not provide sponsorship to work for this role.

Skills & Abilities

Essential

Ability to use own initiative
Ability to prioritise workload and work effectively and efficiently unsupervised
Excellent communication skills and ability to liaise with patients and colleagues at different levels
Ability to be polite but firm when dealing with difficult, impatient or upset people

Knowledge

Essential

Knowledge of office procedures
Computer literate and a good working knowledge of Microsoft Office; Outlook, Word, Excel

Qualifications

Essential

Educated to academic Level 3 (e.g.: A-Level, NVQ3, OCR/RSA3, City and Guilds 3) in a Business/ Administration related subject or Educated to academic Level 2 (e.g. GCSE Grade A-C) with considerable recent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Person Specification

Experience

Essential

Recent, relevant Administrative/Secretarial experience (usually demonstrated by a minimum of 2 years experience)

Desirable

Previous relevant NHS administrative experience

Additional Criteria

Essential

Ability to meet the travel requirements of the role
You understand that we will not provide sponsorship to work for this role.

Skills & Abilities

Essential

Ability to use own initiative
Ability to prioritise workload and work effectively and efficiently unsupervised
Excellent communication skills and ability to liaise with patients and colleagues at different levels
Ability to be polite but firm when dealing with difficult, impatient or upset people

Knowledge

Essential

Knowledge of office procedures
Computer literate and a good working knowledge of Microsoft Office; Outlook, Word, Excel

Qualifications

Essential

Educated to academic Level 3 (e.g.: A-Level, NVQ3, OCR/RSA3, City and Guilds 3) in a Business/ Administration related subject or Educated to academic Level 2 (e.g. GCSE Grade A-C) with considerable recent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.