Herefordshire and Worcestershire Health and Care NHS Trust

Porter/Courier Services Co-ordinator

This job is now closed

Job summary

Forget the rest - and join the best - Working together for Outstanding Care.

We currently have a full-time permanent post for a Porter/Courier Services Coordinator position, which operate out of the Princess of Wales Community Hospital Bromsgrove and Evesham Community Hospital, Evesham. This is a 37.5-hour post over 5 days.

We have supportive and passionate teams, and you will receive full training to ensure you can succeed in this role.

These are exciting opportunities to work within a busy and varied environment, working alongsideour clinical and other non-clinical colleagues to make a positive contribution to our patients and staff experience through the provision of Portering/Courier services.

These are some of the benefits you will be entitled to should you work for us.

Generous annual leave up to 32 days per annum dependent upon contracted hours and length of service

Flexible hours to suit other employment and carer responsibilities

Career progression or future job opportunities working direct for the NHS

Extensive training and support available

NHS pension and life assurance provision

Health and wellbeing packages available

Seasonal incentive schemes

Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

Join our team, we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long-term career to include flexibility, continual professional development as well as a wide range of wellbeing and support.

A high profile and visible role, you will lead Porter/Courier Services to provide a comprehensive and professional NHS logistics service, to meet the needs of clinicians, infection control, and Estates and Facilities colleagues and, where necessary, the wider health economy, in accordance with schedules and procedures developed to support compliance to national standards, Legislation and Regulation.

You will work with teams to consistently meet this challenge on a day-to-day basis, as well as organise and monitor the delivery of the service it meets with the need of the service, whilst ensuring effective engagement when dealing with others external to the Trust. You will also actively contribute to projects and lead on delegated ad-hoc duties as required.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

06 March 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-1249

Job locations

Princess Of Wales Community Hospital

Stourbridge Road

Bromsgrove

Worcestershire

B61 0BB

Evesham Community Hospital

Waterside

Evesham

Worcestershire

WR11 1JT

Job description

Job responsibilities

Duties will include administrative tasks involved with staff records, including managing all departmental active documentation across multiple sites, operational and business reporting, Key Performance Indicator (KPI), ensuring staff records are consistently maintained in accordance with Trust Policy, to include timesheets, absence, appraisals, training and meeting records.ordering goods and consumables, and completion of vehicle audits and other assets used within the team.You will also be required to carry out local induction and training programmes for Portering/Courier Supervisors / staff as necessary.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Skills & Abilities

Essential

Ability to challenge poor behaviour
Role modelling good behaviour
A positive attitude and able to act on feedback
Ability to praise and be supportive to others

Knowledge

Essential

Understanding of the work processes relating to Portering and Courier services.
Knowledge of Portering services and the ability to train others in the use of this type of equipment.
Knowledge of preparing staff rotas and keeping staff attendance records
Good knowledge of computer applications, including Microsoft Office suite (Word, Excel, PowerPoint).
Significant knowledge of Facilities service provision
Significant knowledge of cleanliness arrangements for hospitals and the relationship between Infection Control and patient perception

Desirable

Road Traffic Act 1988
Carriage of Dangerous Goods and Use of Transportable Pressure Equipment Regulations 2009
A good understanding of Medical gases cylinder manifolds / cylinders, Health and Safety, Manual Handling, COSHH

Qualifications

Essential

Practical and theoretical knowledge acquired through diploma level or equivalent experience e.g. a relevant vocational qualification plus management training, experience
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

Previous relevant experience to an appropriate level
Previous supervisory experience

Desirable

Supervisory experience in the NHS
Experience working in portering services and or logistics

Additional Criteria

Essential

Able to meet the travel requirements of the role
You understand that we will not provide sponsorship to work for this role.

Person Specification

Skills & Abilities

Essential

Ability to challenge poor behaviour
Role modelling good behaviour
A positive attitude and able to act on feedback
Ability to praise and be supportive to others

Knowledge

Essential

Understanding of the work processes relating to Portering and Courier services.
Knowledge of Portering services and the ability to train others in the use of this type of equipment.
Knowledge of preparing staff rotas and keeping staff attendance records
Good knowledge of computer applications, including Microsoft Office suite (Word, Excel, PowerPoint).
Significant knowledge of Facilities service provision
Significant knowledge of cleanliness arrangements for hospitals and the relationship between Infection Control and patient perception

Desirable

Road Traffic Act 1988
Carriage of Dangerous Goods and Use of Transportable Pressure Equipment Regulations 2009
A good understanding of Medical gases cylinder manifolds / cylinders, Health and Safety, Manual Handling, COSHH

Qualifications

Essential

Practical and theoretical knowledge acquired through diploma level or equivalent experience e.g. a relevant vocational qualification plus management training, experience
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

Previous relevant experience to an appropriate level
Previous supervisory experience

Desirable

Supervisory experience in the NHS
Experience working in portering services and or logistics

Additional Criteria

Essential

Able to meet the travel requirements of the role
You understand that we will not provide sponsorship to work for this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Princess Of Wales Community Hospital

Stourbridge Road

Bromsgrove

Worcestershire

B61 0BB

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Princess Of Wales Community Hospital

Stourbridge Road

Bromsgrove

Worcestershire

B61 0BB

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)