Medical Records Clerk/Receptionist
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Job summary
Join our team, we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long-term career as well as flexibility, continual professional development as well as a wide range of wellbeing and support.
The role is working within medical records department and will also be providing receptionist support for the main hospital, Outpatient and Radiology departments.
This role is located at Evesham Community Hospital
Contracted hours would be Monday to Friday.
Behave consistently with the values and beliefs of the organisation and promote these on day to day basis.
Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
If you would like to discuss informally if this is the right role for you, get in touch with Recruiting Manager which can be found on the top right-hand side of the advert.
Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.
Main duties of the job
Meet and greet patients, visitors, contractors, couriers and delivery personnel.
Maintain a professional demeanour.
Be of cheerful and friendly disposition.
Operate telephone call centre and telephonic appointment system.
Prepare and handover patient files for the outpatient clinics.
Record outpatient clinic outcomes in the patient record applications.
Support in covering the Radiology reception desk of the hospital.
Able to multi task and think on your feet.
Operating car park barrier and door entry system.
Ensure photocopier is filled and supplies maintained.
Scanning, photocopying, laminating, uploading of documents.
Ensure stationery supply levels and re-order as necessary.
Report any faulty equipment to facilities.
Scan and email patient referrals and pharmacy requests
Ensure Reception clean and tidy.
Keep noticeboards up to date.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Details
Date posted
05 March 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year (£12.08 per hour)
Contract
Permanent
Working pattern
Full-time
Reference number
C9798-1241
Job locations
Evesham Community Hospital
Waterside
Evesham
Worcestershire
WR11 1JT
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Evesham Community Hospital
Waterside
Evesham
Worcestershire
WR11 1JT
Employer's website
https://www.hacw.nhs.uk/careers (Opens in a new tab)











Employer contact details
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