Facilities Support Worker - Porter / Courier

Herefordshire and Worcestershire Health and Care NHS Trust

This job is now closed

Job summary

Forget the rest - and join the best - Working together for Outstanding Care.

This is a 25-hour post over 5 days and will include weekend, evening and bank holiday working. Working patterns will be determined on a rota system.

We have supportive and passionate teams, and you will receive full training to ensure you can succeed in this role.

These are exciting opportunities to work within a busy and varied environment, working alongsideour clinical and other non-clinical colleagues to make a positive contribution to our patients and staff experience through the provision of Portering/Courier services.

These are some of the benefits you will be entitled to should you work for us;

Competitive pay with weekend enhancements

Generous annual leave up to 32 days per annum dependent upon contracted hours and length of service

Flexible hours to suit other employment and carer responsibilities

Career progression or future job opportunities working direct for the NHS

Extensive training and support available

NHS pension and life assurance provision

Uniform provided

Health and wellbeing packages available

Seasonal incentive schemes

Application for this role will be considered in adherence to the Working Time Regulations this will be discussed with you during interview.

Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

Join our teams, we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long-term career to include flexibility, continual professional development and s a wide range of wellbeing and support.

Working alongside clinical teams and infection control, Portering / Courier teams provide local and regional logistics to support the day to day running of hospital services across two counties. You will be required to work to schedules and procedures to ensure a smooth operation across multiple departments.

You will form part of a team providing comprehensive Portering / Courier services. Tasks will include transport and collection/delivery of mail, specimens, pharmacy etc., on site and to other sites as required. When assigned to undertake courier duties a vehicle will be supplied and must be maintained to ensure it remains roadworthy and fit for use by others.

Duties include handling and monitoring medical gas, recording, and processing paperwork related to receiving/making deliveries, managing, and allocating keys to appropriate staff/contractors, and moving equipment, provisions, laundry, waste and furniture, all in line with Trust policies and procedures. You will also be required to undertake security of trust buildings when appropriate.

On some days, you may spend time lone working and as part of a team on others. The role is varied as no two days are the same.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

27 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-1234

Job locations

Pershore Hospital

Queen Elizabeth Drive

Pershore

Worcestershire

WR10 1PS

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

Portering and / or courier experience

Desirable

NHS / Customer service experience
Experience of working in areas where challenges may present

Skills & Abilities

Essential

Ability to communicate clearly and effectively in English in both verbal and written formats
Able to follow written and vernal instructions
Ability to work on own initiative as well as part of a team
Reliable and punctual
Deal appropriately with patients, staff and general public
Willingness to work at other units covered by Portering
To be able to work safely at heights e.g. ladders

Desirable

Ability to lift in accordance with the Manual Handling policy
Ability to work other hours outside of contracted hours

Knowledge

Essential

Basic computer literacy
Support services
Manual Handling
Health & Safety
Up to date knowledge of road regulations and legislation and existing speed limits for commercial vehicles.

Desirable

Medical gases
Mortuary experience

Qualifications

Essential

Current full driving licence

Desirable

First Aid course
Food Hygiene Awareness
Dangerous goods safety awareness training

Additional Criteria

Essential

Ability to work without direct supervision
Self-motivated, physically fit and ability to lift heavy/difficult objects on a daily basis
You understand that we will not provide sponsorship to work for this role.

Person Specification

Experience

Essential

Portering and / or courier experience

Desirable

NHS / Customer service experience
Experience of working in areas where challenges may present

Skills & Abilities

Essential

Ability to communicate clearly and effectively in English in both verbal and written formats
Able to follow written and vernal instructions
Ability to work on own initiative as well as part of a team
Reliable and punctual
Deal appropriately with patients, staff and general public
Willingness to work at other units covered by Portering
To be able to work safely at heights e.g. ladders

Desirable

Ability to lift in accordance with the Manual Handling policy
Ability to work other hours outside of contracted hours

Knowledge

Essential

Basic computer literacy
Support services
Manual Handling
Health & Safety
Up to date knowledge of road regulations and legislation and existing speed limits for commercial vehicles.

Desirable

Medical gases
Mortuary experience

Qualifications

Essential

Current full driving licence

Desirable

First Aid course
Food Hygiene Awareness
Dangerous goods safety awareness training

Additional Criteria

Essential

Ability to work without direct supervision
Self-motivated, physically fit and ability to lift heavy/difficult objects on a daily basis
You understand that we will not provide sponsorship to work for this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.