Herefordshire and Worcestershire Health and Care NHS Trust

Operational Manager - Sexual Health

This job is now closed

Job summary

An exciting opportunity has arisen for an experienced, dynamic, and motivated NHS manager to lead our Integrated Sexual Health Service, providing operational leadership and service management for clinical and non-clinical services.

The post holder will be a key point of contact for the relationship management with key stakeholders including ICS, commissioners, GPs, Local Authority.

We are looking for a health care Operational Manager who knows what it takes to run a front-line service and operation. Someone who can continue to support the transformation of the service across Worcestershire. The post holder will be highly motivated, enthusiastic and able to lead the service. This post holder will work closely with the Clinical Services Manager, deputising when appropriate, and work effectively and collaboratively with the Senior Clinicians and Locality Leads within the Service.

You will be a hands-on manager with proven experience of working in fast paced and changing environment able to thrive on the challenges this brings. First class quality care to patients will be at the heart of what motivates you, as well as bringing out the best in your team through your expertise and leadership.

Although the successful applicant could be based at either Redditch, Worcester or Kidderminster, this full-time role will require the postholder to work across multiple sites in Worcestershire on a weekly basis.

Main duties of the job

The key qualities we are looking for in our Operational Manager are:

Proven managerial and leadership experience within NHS

Senior operational management experience and ability to manage KPI's
Knowledge of business strategy, planning, and implementation
Hold the ability to react to operational pressures
Project management experience
Ability to think and plan strategically, tactically, and creatively
Able to influence decision making and challenge at a senior level
Excellent communication skills
Excellent time management
Experience of financial and budget management
Negotiation and influencing skills
Good analytical skills
Confident IT skills
Change management skills / training
Evidence of successful managing clinical teams and services
Able to work flexibly, to meet demands of the service

If you are an experienced NHS manager with operational experience, we would like to hear from you.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

10 February 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-1156

Job locations

Aconbury North

Newtown Road

Worcester

WR5 1JG

Kidderminster Health Centre Practice

Bromsgrove Street

Kidderminster

Worcestershire

DY10 1PG

Arrowside

Woodrow Drive

Redditch

B98 7UB

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

Demonstrable operational management experience in the health service, with previous experience of effectively managing groups of staff
Previous experience of leading and managing a health service
Experience of developing and implementing contentious change management programmes
Experience of implementing changes to policies and protocols relating to therapy services.
Working in a multi-disciplinary team
Experience of leading audits and clinical quality reviews
Experience of managing HR issues
Experience of managing a budget

Desirable

Previous experience of supervising/managing multi-disciplinary staff groups
Experience of providing management supervision

Skills and abilities

Essential

Ability to communicate effectively in English in both verbal and written formats
Ability to analyse complex problems and to develop practical and workable solutions to address them
Ability to manage and deliver to deadlines within resources
Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trusts and your performance expectations
Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals

Additional criteria

Essential

Ability to travel independently across the county to meet the demands of the post

Qualifications

Essential

Degree
Evidence of NHS management experience
Post graduate management/ leadership qualification or equivalent knowledge and experience
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

Educated to masters level or equivalent
Management qualification
Health or Social Care professional qualification

Knowledge

Essential

Demonstrates a high level of numerical and data analytical skills, including spread sheets and databases
Knowledge of NHS policy environment
Knowledge of safeguarding children/vulnerable adults

Person Specification

Experience

Essential

Demonstrable operational management experience in the health service, with previous experience of effectively managing groups of staff
Previous experience of leading and managing a health service
Experience of developing and implementing contentious change management programmes
Experience of implementing changes to policies and protocols relating to therapy services.
Working in a multi-disciplinary team
Experience of leading audits and clinical quality reviews
Experience of managing HR issues
Experience of managing a budget

Desirable

Previous experience of supervising/managing multi-disciplinary staff groups
Experience of providing management supervision

Skills and abilities

Essential

Ability to communicate effectively in English in both verbal and written formats
Ability to analyse complex problems and to develop practical and workable solutions to address them
Ability to manage and deliver to deadlines within resources
Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trusts and your performance expectations
Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals

Additional criteria

Essential

Ability to travel independently across the county to meet the demands of the post

Qualifications

Essential

Degree
Evidence of NHS management experience
Post graduate management/ leadership qualification or equivalent knowledge and experience
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

Educated to masters level or equivalent
Management qualification
Health or Social Care professional qualification

Knowledge

Essential

Demonstrates a high level of numerical and data analytical skills, including spread sheets and databases
Knowledge of NHS policy environment
Knowledge of safeguarding children/vulnerable adults

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Aconbury North

Newtown Road

Worcester

WR5 1JG

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Aconbury North

Newtown Road

Worcester

WR5 1JG

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)