Administrator - CAMHS
This job is now closed
Job summary
CAMHS is a specialist mental health service for children and young people who have moderate to severe mental health problems. The service offers face to face clinic based and video conferencing approach to delivering care and assessments over four sites across the county.
An exciting opportunity has arisen for an enthusiastic, self-motivated, highly experienced administrator to join the Worcestershire CAMHS admin team on a permanent basis.
The post is within Worcestershire and Herefordshire CAMHS working as an Administrator based at our Worcester office. We are looking for an enthusiastic, experienced individual to join us, the successful candidate will be working 37.5 hours per week Monday to Friday. There may be times where you are asked to work at one of our different localities (Kidderminster and/or Redditch) for cover purposes.
Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.
Main duties of the job
Your base will be CAMHS Aconbury North, Worcestershire Hospital site however there may be occasions when you are required to work from any of the CAMHS sites according to business needs and therefore a degree of flexibility is required.
The role will include co-ordinating patient appointments ensuring compliance with commissioned deadlines, management of waiting lists and data performance, entering data on the patient record system and liaising with a range of healthcare professionals and other agencies such as GP, Schools and local Hospitals.
Excellent customer service and interpersonal skills are required. The role will include working with spreadsheets so excellent Microsoft Excel skills are a must.
Also required is excellent organisation skills and a keen eye for detail. You will be used to working to prescribed processes to complete set tasks by deadlines and always have the best interests of the patient at the centre of everything you do. You will have good diary management skills and be able to prioritise your own work effectively whilst assisting clinicians in organising their time. As such, these posts will suit a confident individual who can use their own initiative on a daily basis.
You will have at least two years recent, relevant administrative/secretarial experience and knowledge of a range of secretarial procedures. Also detailed knowledge of Microsoft Office: Word / Excel / Outlook with Intermediate IT skills that will be tested at interview.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Details
Date posted
27 January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9798-1128
Job locations
Aconbury North
Charles Hastings Way
Worcester
WR5 1JG
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Aconbury North
Charles Hastings Way
Worcester
WR5 1JG
Employer's website
https://www.hacw.nhs.uk/careers (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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