Community Healthcare Assistant - Learning Disabilities Team

Herefordshire and Worcestershire Health and Care NHS Trust

Information:

This job is now closed

Job summary

A very exciting opportunity has arisen within the Herefordshire Community Learning Disability Team.

The team are based in central Hereford and have brilliant working relationships with the Worcestershire CLD teams, GP surgeries, primary and secondary care services.

Want to be a member of the team? We are looking for someone who is enthusiastic and passionate when working and supporting people with a learning disability. If you are currently a support worker or health care assistant with plenty of previous experience of supporting individuals with a learning disability then you could be just the person that we are looking for to join our small, friendly, and dedicated team.

This is an exciting, challenging and very varied role with no two days ever being the same. You will be supported with supervision and guidance of the clinical team (which includes nursing, speech & language, physiotherapy, occupational therapy, and psychology to support assessments and implement plans of care to meet the identified health needs of individuals.

There also are good public transport links to the main base but it is essential you can meet the travel requirements of the role.

Main duties of the job

Behave consistently with the values and beliefs of the organisation and promote these on a day-to-day basis.

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.

Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.

As part of the Community Learning Disability Team, deliver a nursing service which helps meet the health needs of people with learning disabilities including those with complex needs. Also, facilitate and promote access to generic medical and health services.

Under the supervision of an allocated clinician assess, monitor and evaluate service users' health and support needs, through discussions with carers/service users, direct observation, liaison with other health providers, and provide intervention, health and care resources according to their needs

The trust offer access to training to support your on-going professional development, regular clinical and line management supervision, and annual appraisals to support you with your on-going knowledge development and career progression within this role. Given that this role is varied in nature a thorough induction period will be provided to ensure that you are supported within your role.

The Trust support its staff with a range of benefits including car leasing, health and wellbeing support, carer passports and staff networks e.g LGBTQ+, Enrich Network.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

If you would like to know more, please visit our website.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

28 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-0985

Job locations

Liverpool Court

29-30 Commercial Road

Hereford

HR1 2BG


Job description

Job responsibilities

  • Ensure written records are kept up to date on care notes/ Rio to facilitate evaluation and monitoring of all patients.
  • Obtain required information during assessment period and plan service users' care through discussions with the supervising allocated clinician.
  • Implement health-related interventions, train service users and their carers in their implementation and contribute to monitoring and evaluating their effectiveness.
  • After appropriate training, carry out well- being checks and observations; to devise action points arising from the checks and ensure their implementation including referral to other agencies, when necessary.
  • Support service users and their carer in implementing health interventions and in monitoring their service users' health.
  • Facilitate service users' access to medical and health appointments and support each service user through these appointments ensuring that information is given to them in a way that they understand.
  • Ensure that treatment plans are made for treatment to be effectively implemented liaising with other carers, as required, and passing on any concerns to the supervising allocated clinician.
  • Respond to emergencies or sensitive issues as they arising as lone worker, using own initiative to take appropriate action.
  • Plan and implement health support groups; teach self-care skills and parental skills as appropriate.
  • Advise and support service users and carers within limited range of health topics, liaise and advocate, as necessary, to ensure advice is understood.
  • Ensure that all interactions with service users are accessible and adapted to their individual needs this includes using good skills in 'plain English' both spoken and written, pictorial and concrete symbols and prompts where appropriate.
  • Liaise with service users, families, carers and other agencies and professionals, as required, by the care plan.
  • Use good listening skills and be able to respond appropriately and sensitively when confronted by situations of conflict or high emotion.
  • Maintain effective channels of communication with team members, other professionals and agencies while adhering to the Trust's confidentiality policy.
  • Overcome barriers to communication while monitoring and evaluating health interventions including training of service users to monitor their own health.
  • Act as an interpreter between generic health professionals and service users.
  • Know when to report concerns to Clinical lead or other health professionals as needed.
  • Have a working knowledge of, and considering specific health related issues with service users, for example, mobility, hygiene, epilepsy, healthy eating, diabetes management , dysphagia, occupation, respiratory disorders etc.
  • Actively promote individual patient choice and options within the care plan.
  • Participate in the monitoring and review of patients' needs within the CLD Team.

For full detail of the duties and criteria for the role please refer to the job description and person specificaiton attached.

Job description

Job responsibilities

  • Ensure written records are kept up to date on care notes/ Rio to facilitate evaluation and monitoring of all patients.
  • Obtain required information during assessment period and plan service users' care through discussions with the supervising allocated clinician.
  • Implement health-related interventions, train service users and their carers in their implementation and contribute to monitoring and evaluating their effectiveness.
  • After appropriate training, carry out well- being checks and observations; to devise action points arising from the checks and ensure their implementation including referral to other agencies, when necessary.
  • Support service users and their carer in implementing health interventions and in monitoring their service users' health.
  • Facilitate service users' access to medical and health appointments and support each service user through these appointments ensuring that information is given to them in a way that they understand.
  • Ensure that treatment plans are made for treatment to be effectively implemented liaising with other carers, as required, and passing on any concerns to the supervising allocated clinician.
  • Respond to emergencies or sensitive issues as they arising as lone worker, using own initiative to take appropriate action.
  • Plan and implement health support groups; teach self-care skills and parental skills as appropriate.
  • Advise and support service users and carers within limited range of health topics, liaise and advocate, as necessary, to ensure advice is understood.
  • Ensure that all interactions with service users are accessible and adapted to their individual needs this includes using good skills in 'plain English' both spoken and written, pictorial and concrete symbols and prompts where appropriate.
  • Liaise with service users, families, carers and other agencies and professionals, as required, by the care plan.
  • Use good listening skills and be able to respond appropriately and sensitively when confronted by situations of conflict or high emotion.
  • Maintain effective channels of communication with team members, other professionals and agencies while adhering to the Trust's confidentiality policy.
  • Overcome barriers to communication while monitoring and evaluating health interventions including training of service users to monitor their own health.
  • Act as an interpreter between generic health professionals and service users.
  • Know when to report concerns to Clinical lead or other health professionals as needed.
  • Have a working knowledge of, and considering specific health related issues with service users, for example, mobility, hygiene, epilepsy, healthy eating, diabetes management , dysphagia, occupation, respiratory disorders etc.
  • Actively promote individual patient choice and options within the care plan.
  • Participate in the monitoring and review of patients' needs within the CLD Team.

For full detail of the duties and criteria for the role please refer to the job description and person specificaiton attached.

Person Specification

Qualifications

Essential

  • Good standard of general education
  • Level 3 qualification (e.g., A-level, NVQ3) in Health Care.
  • Safety intervention trained or willing to undertake this training and update as required,
  • Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust,
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

  • Minimum of 3 years experience working with adults with learning disabilities.
  • One to one working.
  • Personal care tasks

Desirable

  • Working within the NHS or similar large public organisation.
  • Community working with learning disabilities.

Skills & Abilities

Essential

  • Ability to challenge poor behaviour
  • Role modelling good behaviour
  • A positive attitude and able to act on feedback
  • Dealing with people
  • Ability to praise and be supportive of others
  • Good communications written and verbal
  • Dealing with the public

Desirable

  • Ability to produce easy read materials for service users

Knowledge

Essential

  • Communication
  • Literacy skills
  • Numeracy skills
  • Advocacy skills
  • Observation skills
  • Recording skills

Additional Criteria

Essential

  • Applicants should be able to work flexibly and with minimal supervision. The ability to cope with changing situations to routine is also important.
  • Able to meet the travel requirements of this community based role
Person Specification

Qualifications

Essential

  • Good standard of general education
  • Level 3 qualification (e.g., A-level, NVQ3) in Health Care.
  • Safety intervention trained or willing to undertake this training and update as required,
  • Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust,
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

  • Minimum of 3 years experience working with adults with learning disabilities.
  • One to one working.
  • Personal care tasks

Desirable

  • Working within the NHS or similar large public organisation.
  • Community working with learning disabilities.

Skills & Abilities

Essential

  • Ability to challenge poor behaviour
  • Role modelling good behaviour
  • A positive attitude and able to act on feedback
  • Dealing with people
  • Ability to praise and be supportive of others
  • Good communications written and verbal
  • Dealing with the public

Desirable

  • Ability to produce easy read materials for service users

Knowledge

Essential

  • Communication
  • Literacy skills
  • Numeracy skills
  • Advocacy skills
  • Observation skills
  • Recording skills

Additional Criteria

Essential

  • Applicants should be able to work flexibly and with minimal supervision. The ability to cope with changing situations to routine is also important.
  • Able to meet the travel requirements of this community based role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Liverpool Court

29-30 Commercial Road

Hereford

HR1 2BG


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Liverpool Court

29-30 Commercial Road

Hereford

HR1 2BG


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


For questions about the job, contact:

Clinical Lead

Michelle Billings

mbillings@nhs.net

07841801934

Date posted

28 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-0985

Job locations

Liverpool Court

29-30 Commercial Road

Hereford

HR1 2BG


Supporting documents

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