Herefordshire and Worcestershire Health and Care NHS Trust

Community Support Worker (Supporting Duty in NMHT)

Information:

This job is now closed

Job summary

Join our team, we pride ourselves in providing outstanding care to patients. We will provide you with resources to develop and progress a long-term career as well as flexibility, continual professional development as well as a wide range of wellbeing and support.

In the Neighbourhood Mental Health Team (NMHT) we strive to improve the mental health and wellbeing of our local communities.

We have incorporated a huddle into the daily functioning of the team which enables us to be focused on the recovery of the patient through a multidisciplinary approach, with expertise from doctors, nurses, occupational therapists, support workers and psychological therapies staff.

If you are passionate, self-motivated, and looking to be part of an exciting opportunity to contribute to the development of NMHTs then we would welcome your application and look forward to hearing from you.

Main duties of the job

Will work as a key member and resource of the MDT core team.

Aspects of the role would also include close working within the MDT, undertaking and supporting individuals accessing the service in Recovery focussed activities.

There is scope for professional development as the trust has a repertoire of training available to those wishing to extend their skill set. Developing our workforce is important to us, and we are pioneering champion roles across the organisation.

Support registered professionals to deliver evidenced based interventions, managing a caseload of patients

Supporting and signposting to improve social isolation and improved population health.

You will have experience of working with this user group in community settings.

The ability to work flexibly as the need of the service demands is essential.

Attend weekly MDT meetings, participate in professionals meetings, signpost to adjunct services depending on patient need.

Support and guidance to the carers of patients accessing the services

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Details

Date posted

10 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-0800

Job locations

Waterside, Evesham Community Hospital

Waterside

Evesham

WR11 1JT


Job description

Job responsibilities

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.

Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.

Work across all clinically appropriate patients, 17-years-old and over, to deliver evidence-based interventions.

Provide support to MDT colleagues in delivering interventions

Work as integral team member, bolstering recovery-based interventions in the community.

Support medicines management/ clinics related to physical health delivery

Represent the team on specific projects and working groups as required.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.

Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.

Work across all clinically appropriate patients, 17-years-old and over, to deliver evidence-based interventions.

Provide support to MDT colleagues in delivering interventions

Work as integral team member, bolstering recovery-based interventions in the community.

Support medicines management/ clinics related to physical health delivery

Represent the team on specific projects and working groups as required.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Skills & Abilities

Essential

  • Ability to challenge poor behaviour
  • Role modelling good behaviour
  • A positive attitude and able to act on feedback
  • Ability to praise and be supportive to others
  • Ability to communicate clearly and effectively in English in both verbal and written formats

Knowledge

Essential

  • Communication skills
  • Literacy skills
  • Numeracy skills
  • Observing skills
  • Recording skills
  • Social support skills

Additional Criteria

Essential

  • Applicants should be able to work flexibly and with minimal supervision. The ability to cope with changing situations to routine is also important
  • Able to meet the travel requirements of the post

Experience

Essential

  • Previous relevant experience working with the client group
  • One to one working
  • Personal care tasks

Desirable

  • Working with adults/older adults with mental health problems

Qualifications

Essential

  • Level 3 qualification (e.g., A-level, NVQ3) in Care or
  • Level 2 qualification (e.g., GCSE, NVQ2) in care and will be expected to undertake the relevant level 3 qualification on appointment to post
  • Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer
Person Specification

Skills & Abilities

Essential

  • Ability to challenge poor behaviour
  • Role modelling good behaviour
  • A positive attitude and able to act on feedback
  • Ability to praise and be supportive to others
  • Ability to communicate clearly and effectively in English in both verbal and written formats

Knowledge

Essential

  • Communication skills
  • Literacy skills
  • Numeracy skills
  • Observing skills
  • Recording skills
  • Social support skills

Additional Criteria

Essential

  • Applicants should be able to work flexibly and with minimal supervision. The ability to cope with changing situations to routine is also important
  • Able to meet the travel requirements of the post

Experience

Essential

  • Previous relevant experience working with the client group
  • One to one working
  • Personal care tasks

Desirable

  • Working with adults/older adults with mental health problems

Qualifications

Essential

  • Level 3 qualification (e.g., A-level, NVQ3) in Care or
  • Level 2 qualification (e.g., GCSE, NVQ2) in care and will be expected to undertake the relevant level 3 qualification on appointment to post
  • Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Waterside, Evesham Community Hospital

Waterside

Evesham

WR11 1JT


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Waterside, Evesham Community Hospital

Waterside

Evesham

WR11 1JT


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Community Operations Manager

Marie Walker

marie.walker9@nhs.net

01905520100

Details

Date posted

10 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-0800

Job locations

Waterside, Evesham Community Hospital

Waterside

Evesham

WR11 1JT


Supporting documents

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