Herefordshire and Worcestershire Health and Care NHS Trust

Complex Needs Service Operational Lead

Information:

This job is now closed

Job summary

Are you a senior mental health clinician looking for a role within a specialist community team delivering care wrapped around psychological interventions? The Worcestershire Complex Needs Service (CNS) is excited to recruit an experienced clinician who will be part of a team providing support for those with emotional and relational struggles.

CNS adopts a Structured Clinical Management framework and also offers Dialectic Behavioural Therapy (DBT) and Mentalization-Based Therapy (MBT). The successful applicant will be part of a multi-disciplinary team and will be valued for their ability to think psychologically, leadership skills and keenness for life-long learning. This is also an excellent opportunity to be part of advances in evidence-based treatment for those with complex emotional and relational difficulties.

We look forward to your application and welcome any enquiries for informal discussions.

Main duties of the job

The successful applicant will hold an important leadership role within CNS and will support the team with high-quality operational leadership in their work with individuals with complex needs. Working alongside the teams psychological lead and service manager, they will support the development/delivery of specialist psychological interventions and facilitate adherence to best practice for these evidence-based treatments.

Combining their leadership and clinical expertise, they will interface with wider mental health services. They will seek to foster wider expertise in working with patients with emotional and relational difficulties through their involvement in complex case meetings and the facilitation of regular case consults.

Funded specialist training (such as DBT and MBT) will be available to support the post-holder in their work. The post holder will work full time hours between Monday to Friday, during office hours excluding bank holidays, and will work from community bases.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Details

Date posted

30 September 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-0763

Job locations

Covercroft

Colman Road

Droitwich

Worcestershire

WR9 8QU


Job description

Job responsibilities

The post holder will:

  • Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
  • Promote and maintain high standards of evidence-based practice.
  • Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.
  • Lead community-based, recovery orientated mental health teams ensuring that all resources, including staff, are used and monitored effectively to deliver a recovery focused service while remaining within an agreed budget.
  • Be responsible and required to exercise their own judgement in complex situations relating to service delivery or organisational matters. At times there may be a range of options available, therefore the post holder will be expected to utilise their expert opinion in these situations.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

The post holder will:

  • Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
  • Promote and maintain high standards of evidence-based practice.
  • Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.
  • Lead community-based, recovery orientated mental health teams ensuring that all resources, including staff, are used and monitored effectively to deliver a recovery focused service while remaining within an agreed budget.
  • Be responsible and required to exercise their own judgement in complex situations relating to service delivery or organisational matters. At times there may be a range of options available, therefore the post holder will be expected to utilise their expert opinion in these situations.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

  • Minimum post qualification experience of 4 years working in a mental health setting
  • Previous experience of managing in health or social care
  • Working in a multi-disciplinary Team
  • Experience of providing clinical supervision to staff
  • Experience of managing HR issues

Desirable

  • Experience in specialist treatment for those with complex emotional needs such as Dialectic Behavioural Therapy and/or Mentalization Based Therapy
  • Previous experience of supervising/managing multi-disciplinary staff group
  • Experience of providing clinical supervision across different disciplines

Skills & Abilities

Essential

  • Ability to challenge poor behaviour
  • Role modelling good behaviour
  • A positive attitude and able to act on feedback
  • Ability to praise and be supportive to others
  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Excellent leadership skills, including highly developed communication skills (both verbal and written)
  • Ability to work under own direction
  • Ability to communicate at all levels
  • Ability to develop skills in others

Qualifications

Essential

  • RMN, BSc/Dip SW, Post Graduate Clinical Psychology Training, BSc/Dip COT
  • Registered with appropriate professional body
  • Management qualification
  • Evidence of continuing professional development
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Additional Criteria

Essential

  • Able to meet the travel requirements of the role

Knowledge

Essential

  • Knowledge of NHS or social care policy environment
  • Knowledge and skills in recovery focused ways of working
  • Knowledge of the mental health care agenda e.g., personalisation
  • Knowledge of Trust policies both clinical and organisational
  • Understanding of the performance and governance arrangements in the Service Unit
  • Knowledge of safeguarding as it relates to both adults and children

Desirable

  • Knowledge and experience of Audit
  • Knowledge and experience of research and development
Person Specification

Experience

Essential

  • Minimum post qualification experience of 4 years working in a mental health setting
  • Previous experience of managing in health or social care
  • Working in a multi-disciplinary Team
  • Experience of providing clinical supervision to staff
  • Experience of managing HR issues

Desirable

  • Experience in specialist treatment for those with complex emotional needs such as Dialectic Behavioural Therapy and/or Mentalization Based Therapy
  • Previous experience of supervising/managing multi-disciplinary staff group
  • Experience of providing clinical supervision across different disciplines

Skills & Abilities

Essential

  • Ability to challenge poor behaviour
  • Role modelling good behaviour
  • A positive attitude and able to act on feedback
  • Ability to praise and be supportive to others
  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Excellent leadership skills, including highly developed communication skills (both verbal and written)
  • Ability to work under own direction
  • Ability to communicate at all levels
  • Ability to develop skills in others

Qualifications

Essential

  • RMN, BSc/Dip SW, Post Graduate Clinical Psychology Training, BSc/Dip COT
  • Registered with appropriate professional body
  • Management qualification
  • Evidence of continuing professional development
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Additional Criteria

Essential

  • Able to meet the travel requirements of the role

Knowledge

Essential

  • Knowledge of NHS or social care policy environment
  • Knowledge and skills in recovery focused ways of working
  • Knowledge of the mental health care agenda e.g., personalisation
  • Knowledge of Trust policies both clinical and organisational
  • Understanding of the performance and governance arrangements in the Service Unit
  • Knowledge of safeguarding as it relates to both adults and children

Desirable

  • Knowledge and experience of Audit
  • Knowledge and experience of research and development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Covercroft

Colman Road

Droitwich

Worcestershire

WR9 8QU


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Covercroft

Colman Road

Droitwich

Worcestershire

WR9 8QU


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Service Lead

Karen Ingram

karen.ingram12@nhs.net

01905681340

Details

Date posted

30 September 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-0763

Job locations

Covercroft

Colman Road

Droitwich

Worcestershire

WR9 8QU


Supporting documents

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