Combined Healthcare Support Worker / Receptionist

Herefordshire and Worcestershire Health and Care NHS Trust

This job is now closed

Job summary

Worcestershire Integrated Sexual Health have an exciting opportunity for an enthusiastic individual to join the team at our Aconbury North site, Worcester. The post is for 24 hours a week. This is to include occasional Saturday mornings and early evenings.

There is an expectation to be flexible and to be able to cover other clinics within Worcestershire as required.

This post is an excellent opportunity to develop both clinical and administrative skills within sexual health services. We will provide the resources for you to develop and progress and offer flexibility, continual professional development as well as a wide range of wellbeing and support.

We are a welcoming, friendly, supportive team who are professional, well organised and proud of the services we deliver.

This role requires you to have current right to work in the UK which enables you to undertake the role without need of sponsorship. Given the current UK immigration regulations this role is not eligible for sponsorship and therefore it is not possible for the Trust to sponsor applicants.

Please be advised NHS Jobs Service will not be available

6pm on Friday 19 April to 9am on Monday 22 April 2024
6pm on Friday 26 April to 9am on Monday 29 April 2024

Do not attempt to use the service at these times and consider this for your application submission.

Main duties of the job

On a day to day basis you will provide a range of reception/clerical duties which include meeting, greeting and registering patients, either face to face or by telephone, as a first point of call for patients presenting to sexual health services. You will also assist clinical teams in delivering sensitive care to both male and female patients; by acting as a chaperone during examinations and procedures always promoting their dignity and comfort.

Your role includes the opening and closing of clinics, cleaning, stocking and maintaining the clinic environment.

There is the opportunity to learn to take blood from patients, and be involved in the processing and preparation of collecting samples from patients

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Date posted

16 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata (£11.45 per hour)

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-0169

Job locations

Aconbury North, Worcester Royal Hospital

Newtown Road

Worcester

WR5 1JG

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Qualifications

Essential

Level 2 qualification (e.g.GCSE Grade A-C, NVQ2) in a Health related subject or Business Administration or a good standard of general education to GCSE level and will be expected to undertake both Level 2 qualifications on appointment to post
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Desirable

RSA / OCR2 in Text/Word Processing or able to demonstrate an equivalent level of skill.
Completed Care Certificate standards

Skills & Abilities

Desirable

Ability to perform venepuncture

Experience

Essential

Recent reception and general clerical work experience or Recent Healthcare Assistant experience
Experience of communicating effectively with people in various situations

Desirable

Previous, relevant experience in an NHS environment

Additional Criteria

Essential

Ability to offer flexibility of working to meet needs of the service.
Able to meet the travel requirements of the role

Knowledge

Essential

Working knowledge of Microsoft Office Word, Excel, Outlook

Person Specification

Qualifications

Essential

Level 2 qualification (e.g.GCSE Grade A-C, NVQ2) in a Health related subject or Business Administration or a good standard of general education to GCSE level and will be expected to undertake both Level 2 qualifications on appointment to post
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Desirable

RSA / OCR2 in Text/Word Processing or able to demonstrate an equivalent level of skill.
Completed Care Certificate standards

Skills & Abilities

Desirable

Ability to perform venepuncture

Experience

Essential

Recent reception and general clerical work experience or Recent Healthcare Assistant experience
Experience of communicating effectively with people in various situations

Desirable

Previous, relevant experience in an NHS environment

Additional Criteria

Essential

Ability to offer flexibility of working to meet needs of the service.
Able to meet the travel requirements of the role

Knowledge

Essential

Working knowledge of Microsoft Office Word, Excel, Outlook

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.