Hounslow and Richmond Community NHS Healthcare Trust

Administrator Lead Band 4 - Respiratory, Cardiac + Falls

Information:

This job is now closed

Job summary

The Respiratory Care, Falls and Cardiac Rehab teams are looking for an experienced, dynamic and friendly individual to fill the role of Band 4 Administrator Lead. The Administrator lead is a pivotal role responsible for leading the administrative team and working closely with the 3 team leads supporting the delivery of integrated care. This includes supervision and appraisal for the Band 3 administrator. If you are looking to develop your skills or perhaps you want a change of scenery, then look no further! Our community teams can provide you with exciting opportunities for professional development including access to external training. We pride ourselves on our supportive and friendly working environment.

Main duties of the job

You will be expected to support the business manager and service manager in day to day business administration within the team. Main duties are not exhaustive of service delivery, management and training/appraisal. Please see job description for full details of role

About us

Community healthcare is unlike any other part of the NHS. It's personalised care that helps people to retain their independence. It's the NHS at its best and the difference you make is truly tangible. Our colleagues often describe us as a family, and we know how important that sense of belonging and support is when you start a new job. It's simple - happy, engaged staff provide better services.

In 2018, we were named'Best Place to Work for Employee Satisfaction'by the Nursing Times. The same year, we won the Workforce category at the HSJ Awards. In the latest NHS Staff Survey results 2020, we had the best response rate amongst community trusts nationally.

We are the top community trust in the country on the theme Quality of care for the third year. We had the highest percentage of staff who felt they are able to deliver the care they aspire to and are satisfied with the quality of care they give to patients or service users.

Infection Control

As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19.

Details

Date posted

27 June 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,460 to £31,909 a year per annum pro rata including HCAS (outer)

Contract

Permanent

Working pattern

Part-time, Flexible working, Home or remote working

Reference number

779-NN-6404640-A&C-Y

Job locations

Whitton Health & Social Care Centre

Percy Road

Twickenham

TW2 6JL


Job description

Job responsibilities

Please see job description and person specification for full details of the role responsibilities. Please reference the person specification in your application.

For further information, please contact Respiratory Care Team Leads

Hannah Brown 0771720258

Anna Thorz 0208 487 1783

Job description

Job responsibilities

Please see job description and person specification for full details of the role responsibilities. Please reference the person specification in your application.

For further information, please contact Respiratory Care Team Leads

Hannah Brown 0771720258

Anna Thorz 0208 487 1783

Person Specification

Qualifications

Essential

  • NVQ Business Administration Level 3 or equivalent.
  • Educated to A Level

Desirable

  • Experience of working in NHS setting or similar large organisation
  • Experience of operating and maintaining a management information system database or similar.

Experience

Essential

  • Intermediate computer skills with Microsoft packages e.g. Word, Excel, Outlook
  • Use of clinical records systems, triage and booking processes
  • Ability to provide secretarial support for meetings e.g. organising, booking rooms, minute taking.

Desirable

  • Knowledge of our business and how it supports patient care.
  • Advanced knowledge of computerised patient management systems i.e. SystemOne / Mosaic.
  • Advanced Microsoft Excel skills

Skills and Abilities

Essential

  • Ability to show sensitivity, diplomacy and understanding.
  • Working knowledge of confidentiality issues.
  • Experience with data reports; collating, interpreting and producing

Knowledge

Desirable

  • Knowledge of medical terminology
Person Specification

Qualifications

Essential

  • NVQ Business Administration Level 3 or equivalent.
  • Educated to A Level

Desirable

  • Experience of working in NHS setting or similar large organisation
  • Experience of operating and maintaining a management information system database or similar.

Experience

Essential

  • Intermediate computer skills with Microsoft packages e.g. Word, Excel, Outlook
  • Use of clinical records systems, triage and booking processes
  • Ability to provide secretarial support for meetings e.g. organising, booking rooms, minute taking.

Desirable

  • Knowledge of our business and how it supports patient care.
  • Advanced knowledge of computerised patient management systems i.e. SystemOne / Mosaic.
  • Advanced Microsoft Excel skills

Skills and Abilities

Essential

  • Ability to show sensitivity, diplomacy and understanding.
  • Working knowledge of confidentiality issues.
  • Experience with data reports; collating, interpreting and producing

Knowledge

Desirable

  • Knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hounslow and Richmond Community NHS Healthcare Trust

Address

Whitton Health & Social Care Centre

Percy Road

Twickenham

TW2 6JL


Employer's website

https://www.hrch.nhs.uk (Opens in a new tab)

Employer details

Employer name

Hounslow and Richmond Community NHS Healthcare Trust

Address

Whitton Health & Social Care Centre

Percy Road

Twickenham

TW2 6JL


Employer's website

https://www.hrch.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Respiratory Care Team Lead

Hannah Brown

hannah.brown10@nhs.net

07717720258

Details

Date posted

27 June 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,460 to £31,909 a year per annum pro rata including HCAS (outer)

Contract

Permanent

Working pattern

Part-time, Flexible working, Home or remote working

Reference number

779-NN-6404640-A&C-Y

Job locations

Whitton Health & Social Care Centre

Percy Road

Twickenham

TW2 6JL


Supporting documents

Privacy notice

Hounslow and Richmond Community NHS Healthcare Trust's privacy notice (opens in a new tab)