Administration Team Leader MSK Services

Job summary

To support the Business and Administration Managers in day to day business administration within the Team.

You will be expected to update the Admin Induction pack and design of training for current and any new systems introduced into MSK Physiotherapy Services; creating training materials and deliver training to increase standardized usage and contribute to the continued development of systems to optimize the usage and impact of systems across the MSK Physiotherapy Services teams.

Main duties of the job

• The post holder will need to develop in-depth knowledge of systems/digital tools with the admin process to maintain high data quality and to maintain our Service targets in line with our Commissioners.
• Support new starter and leaver processes including completing new user and leaver forms, ordering uniform, booking induction and STaM, planning probationary period meetings, and receiving returned equipment.
• Work with Service Managers to maintain office supplies, co-ordination of the stock/non-stock ordering processes and keep records up to date and accessible.
• Work with business/service managers and HR to proactively progress bank sourcing and booking processes and complete weekly and monthly agency returns.
• The successful applicant should have experience of working in an agile environment in order to receive, assess, prioritise and complete requests to resolve business critical issues, minimize disruption to the wider team in accordance with any SLAs.
• You will be working alongside the Administration Manager and will deputise on her behalf.

About us

Community healthcare is unlike any other part of the NHS. It's personalised care that helps people to retain their independence. It's the NHS at its best and the difference you make is truly tangible.

Our colleagues often describe us as a family, and we know how important that sense of belonging and support is when you start a new job.Our preceptorship programme is second to none hence the award and logo.It's simple - happy, engaged staff provide better services. In 2018, we were named'Best Place to Work for Employee Satisfaction'by the Nursing Times. The same year, we won the Workforce category at the HSJ Awards. In the latest NHS Staff Survey results 2020, we had the best response rate amongst community trusts nationally.

We are the top community trust in the country on the theme Quality of care for the third year. We had the highest percentage of staff who felt they are able to deliver the care they aspire to and are satisfied with the quality of care they give to patients or service users.

Employer details

Employer name

Hounslow and Richmond Community NHS Healthcare Trust

Address

MSK Services in Hounslow and Richmond across Trust

Thames House

180 High Street

TW11 8HU

Employer's website

https://www.hrch.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Hounslow and Richmond Community NHS Healthcare Trust

Address

MSK Services in Hounslow and Richmond across Trust

Thames House

180 High Street

TW11 8HU

Employer's website

https://www.hrch.nhs.uk (Opens in a new tab)

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