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Hounslow and Richmond Community NHS Healthcare Trust

Divisional Manager Hounslow Planned Care

Information:

This job is now closed

Job summary

  • Ensuring the delivery of clinically effective services in all service areas
  • Meeting service level targets for delivery of services based on quality, activity and budgetary control, and reporting on performance
  • Developing and maintaining strong working relationships with partners, g. GPs, voluntary sector, acute providers and local authorities, in order to ensure services are working in or with localities, meeting commissioned requirements and delivering streamlined pathways of care for patients
  • Developing care pathways and protocols working collaboratively with partner agencies to facilitate the transfer of clients across service interfaces and the support development of integrated services
  • Ensuring that services meet all governance requirements to meet Care Quality Commission (CQC) standards, ensuring services managed achieve 'good' with one service achieving 'outstanding'
  • Contributing to the development of HRCH's long term strategic objectives, annual business service plans, and the overall management of resources and developing service plans and visions based on these strategic plans
  • Taking the lead for a portfolio of cross-directorate/borough responsibilities to be agreed and determined according to the post holder's skills and organisational requirements.

Main duties of the job

  1. To ensure robust service specifications and service plans are in place for each of the services, with clear objectives that are delivered to meet commissioning and organisational requirements
  2. To ensure each service has clear objectives that contribute to the business plan for the division
  3. To be responsible for achievement of service performance targets against each of the service specifications established by the respective Commissioners against each service
  4. To facilitate staff working in partnership with other NHS organisations, local authorities, GPs, voluntary organisation, independent contractors to deliver comprehensive pathways of care for patients
  5. To ensure that quality standards for the delivery of clinical care are achieved and maintained
  6. To ensure that all working practice in the service areas complies with national and local service requirements, quality provisions, and the NHS Codes of Conduct
  7. To ensure the division has a workforce recruitment plan to support the division hiring high quality staff to services
  8. To maintain a culture of continuous service review and improvement with a focus on productive working at all times

Interviews to be held on 23 November 2023. There will be a presentation required as part of the interview process.

About us

Community healthcare is unlike any other part of the NHS. It's personalised care that helps people to retain their independence. It's the NHS at its best and the difference you make is truly tangible.

Our colleagues often describe us as a family, and we know how important that sense of belonging and support is when you start a new job.Our preceptorship programme is second to none hence the award and logo.It's simple - happy, engaged staff provide better services. In 2018, we were named'Best Place to Work for Employee Satisfaction'by the Nursing Times. The same year, we won the Workforce category at the HSJ Awards. In the latest NHS Staff Survey results 2020, we had the best response rate amongst community trusts nationally.

We are the top community trust in the country on the theme Quality of care for the third year. We had the highest percentage of staff who felt they are able to deliver the care they aspire to and are satisfied with the quality of care they give to patients or service users.

Details

Date posted

27 October 2023

Pay scheme

Agenda for change

Band

Band 8b

Salary

£64,408 to £73,961 a year per annum including HCAS (outer)

Contract

Permanent

Working pattern

Full-time

Reference number

779-NA-5763336-GV-Y

Job locations

Heart of Hounslow Centre for Health

92 Bath Road

Hounslow

TW3 3EL


Job description

Job responsibilities

***** Please see the attached job description and person specification for further details regarding the role. *****

Job description

Job responsibilities

***** Please see the attached job description and person specification for further details regarding the role. *****

Person Specification

Knowledge

Essential

  • A professional clinical qualification and registration with NMC or HCPC
  • Current knowledge/understanding of the NHS and community care service delivery
  • Ability to analyse and review a range of diverse and highly complex, and sometimes conflicting information

Experience

Essential

  • Experience of working in an NHS organisation at an Agenda for Change Band 8a level for over a year
  • Significant personnel management experience, including recruitment and selection, and managing employee relations issues, e.g. disciplinary, performance management, grievance etc
  • Experience of successfully leading a team or services though service change and redesign with a focus on productivity and efficiency

Skills

Essential

  • Ability to lead and manage across several different services
  • Well-developed interpersonal skills and ability to communicate effectively and clearly at all levels of organisations, both internally and externally
  • Ability to influence, negotiate and gain commitment from others
Person Specification

Knowledge

Essential

  • A professional clinical qualification and registration with NMC or HCPC
  • Current knowledge/understanding of the NHS and community care service delivery
  • Ability to analyse and review a range of diverse and highly complex, and sometimes conflicting information

Experience

Essential

  • Experience of working in an NHS organisation at an Agenda for Change Band 8a level for over a year
  • Significant personnel management experience, including recruitment and selection, and managing employee relations issues, e.g. disciplinary, performance management, grievance etc
  • Experience of successfully leading a team or services though service change and redesign with a focus on productivity and efficiency

Skills

Essential

  • Ability to lead and manage across several different services
  • Well-developed interpersonal skills and ability to communicate effectively and clearly at all levels of organisations, both internally and externally
  • Ability to influence, negotiate and gain commitment from others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hounslow and Richmond Community NHS Healthcare Trust

Address

Heart of Hounslow Centre for Health

92 Bath Road

Hounslow

TW3 3EL


Employer's website

https://www.hrch.nhs.uk (Opens in a new tab)

Employer details

Employer name

Hounslow and Richmond Community NHS Healthcare Trust

Address

Heart of Hounslow Centre for Health

92 Bath Road

Hounslow

TW3 3EL


Employer's website

https://www.hrch.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Director Clinical Services

Clare Miller

clare.miller1@nhs.net

07908506648

Details

Date posted

27 October 2023

Pay scheme

Agenda for change

Band

Band 8b

Salary

£64,408 to £73,961 a year per annum including HCAS (outer)

Contract

Permanent

Working pattern

Full-time

Reference number

779-NA-5763336-GV-Y

Job locations

Heart of Hounslow Centre for Health

92 Bath Road

Hounslow

TW3 3EL


Supporting documents

Privacy notice

Hounslow and Richmond Community NHS Healthcare Trust's privacy notice (opens in a new tab)