Job summary
Internal Only
We are recruiting for a Business Support Officer who wishes to join #TeamIOWNHS for the Unplanned Care Division. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards "working together, improving together"
Main duties of the job
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
We are passionate about providing excellent CARE, which is why our values are Compassion, Accountable, Respect and Everyone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.
We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.
Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today.
About us
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Job description
Job responsibilities
To provide high quality, comprehensive and effective administrative and businesssupport to the Senior Care Group Management Team.
To provide a comprehensive, confidential, effective and efficient PA and Businesssupport service to the Care Group senior leadership triumvirate (Director ofOperations, Care Group Clinical Director, Divisional Director of Nursing)
Job description
Job responsibilities
To provide high quality, comprehensive and effective administrative and businesssupport to the Senior Care Group Management Team.
To provide a comprehensive, confidential, effective and efficient PA and Businesssupport service to the Care Group senior leadership triumvirate (Director ofOperations, Care Group Clinical Director, Divisional Director of Nursing)
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent including English.
- Training and relevant experience equivalent to Higher National Certificates/ Diploma, Foundation Degree.
- Comprehensive IT skills, with a high-level competence in Outlook, Word and PowerPoint
- Previous experience as a PA or senior secretary with advanced administrative & secretarial skills
- Previous experience of working in a complex organisation
- Experience in minute taking/formal note taking experience
Aptitudes
Essential
- Ability to self-manage and prioritise own workload effectively and to tight deadlines.
- Advanced organisational, planning, motivational and delivery skills and able to help to organise others
- Flexible & adaptable and an accomplished completer /finisher with attention to detail
Abilities
Essential
- Highly computer literate and have a good working knowledge of Windows Packages, including Word & Excel & PowerPoint
- A team player who is self motivated, manages & prioritises own work with minimal supervision
- Ability to always maintain confidentiality.
Communication Skills
Essential
- Excellent listening skills, as well as tact and diplomacy in dealing with patients and staff
- Ability to communicate complex and/or sensitive information in a range of formats for varying audiences (e.g. staff, senior managers, clinicians) as well as external agencies
- Excellent oral and written communication skills - ability to communicate effectively at all levels using a range of medium, strong oral and written communication
- Well-developed interpersonal and effective communication skills which build good working relationships
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent including English.
- Training and relevant experience equivalent to Higher National Certificates/ Diploma, Foundation Degree.
- Comprehensive IT skills, with a high-level competence in Outlook, Word and PowerPoint
- Previous experience as a PA or senior secretary with advanced administrative & secretarial skills
- Previous experience of working in a complex organisation
- Experience in minute taking/formal note taking experience
Aptitudes
Essential
- Ability to self-manage and prioritise own workload effectively and to tight deadlines.
- Advanced organisational, planning, motivational and delivery skills and able to help to organise others
- Flexible & adaptable and an accomplished completer /finisher with attention to detail
Abilities
Essential
- Highly computer literate and have a good working knowledge of Windows Packages, including Word & Excel & PowerPoint
- A team player who is self motivated, manages & prioritises own work with minimal supervision
- Ability to always maintain confidentiality.
Communication Skills
Essential
- Excellent listening skills, as well as tact and diplomacy in dealing with patients and staff
- Ability to communicate complex and/or sensitive information in a range of formats for varying audiences (e.g. staff, senior managers, clinicians) as well as external agencies
- Excellent oral and written communication skills - ability to communicate effectively at all levels using a range of medium, strong oral and written communication
- Well-developed interpersonal and effective communication skills which build good working relationships
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
