Service Manager
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Job summary
Internal Only
The acute division has an opportunity for an experienced and dynamic Service Manager .
If you thrive on a challenge and have demonstrable experience in previous operational management roles and are passionate to drive performance to reform elective care for patients, we welcome your application.
We are looking for a highly motivated individual who has the leadership experience to engage, encourage and support the existing team to drive pathway innovations and high-quality patient care relating to:
- Cancer waiting time standards
- Referral to treatment
- Improving health inequalities, patient experience and outcomes
- Timely access to diagnostic testing
- Improving productivity using digital enablers and data
Main duties of the job
The post holder will:
- Work collaboratively with clinical leads and a wide range of colleagues from all disciplines to ensure that services are efficiently and effectively run within the division, this will be achieved through excellent human resource knowledge, financial and performance delivery.
- Leadership of change management to achieve improvement in process and patient outcomes.
- Responsible for business planning and monitoring demand for services and ensuring that the trust achieves its key performance objectives.
- The post holder will also ensure that patients are managed in line with Trust policies and national standards for booking.
- Take a proactive approach for the oversight and prevention of cancer breaches,
- Identify capacity and pathway issues and consistently develop plans to improve performance working alongside relevant managers and clinical teams.
- Continue to deliver GIRFT/HIOW aligned pathway developments
About us
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. There is a regional airport at Southampton, with flights to many European destinations as well as UK mainland cities. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Our 2020-2025 strategy sets out the plan to ensure that we continue to be a provider of excellent and compassionate care that benefits all our community. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.
Details
Date posted
26 February 2025
Pay scheme
Agenda for change
Band
Band 7
Salary
£46,148 to £52,809 a year pro rata, per annum
Contract
Permanent
Working pattern
Full-time
Reference number
470-24-0101-PL
Job locations
St Marys Hospital
Parkhurst Road
Newport, Isle of Wight
PO30 5TG
Employer details
Employer name
Isle of Wight NHS Trust
Address
St Marys Hospital
Parkhurst Road
Newport, Isle of Wight
PO30 5TG
Employer's website
https://www.iow.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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