Human Resources Receptionist

Isle of Wight NHS Trust

This job is now closed

Job summary

INTERNAL IOW/PHU APPLICANTS ONLY

Band:2Salary: £23,615 per annumHours: 37.5Locations: St Mary's Hospital, Isle of Wight NHS Trust/ Building 4000, Lakeside, North Harbour, Cosham, Portsmouth, PO6 3ENContract Type: Permanent

Would you like to be the first point of contact for the Human Resources (HR) Department? Would you like a varied role where no two days are the same and to work in a fast-paced environment? If you have answered yes, then please apply!

We have two vacancies, one at Portsmouth Hospitals University NHS Trust (PHU) based at Lakeside, North Harbour, and one at Isle of Wight (IWT) NHS Trust based at St Mary's.

The receptionist role is very important as you will give the first impression someone receives at our department, whether face to face, on the telephone, or over an email. You will need excellent communication skills to interact with a diverse range of people to ensure we provide the best customer service to internal and external stakeholders. The role will require someone who is friendly whilst professional and can work calmly in an organised, methodical manner.

You will receive full training in this role and will be fully supported with regular supervision and performance appraisal. Training and progression is encouraged to provide you with the skills to achieve the full potential in your career.

Main duties of the job

Main responsibilities

To provide a reliable, comprehensive reception service for the Human Resources (HR) department (and shared service at Lakeside) in person, on the telephone and via email.
To keep a log of all correspondence and queries that come into the HR department.
To receive, sort and distribute mail and deliveries for the HR department.
To organise and log maintenance issues.
Undertake photocopying, laminating and scanning support.
Ensure there are sufficient stationery supplies and ordering of stationery as required.
Scanning and filing on the electronic HR filing system and ensuring work is completed in a timely and accurate manner.
Provide admin support to the Office Manager and HR teams as required.
Undertake verification of identification and right to work documentation checks when appropriate.
Co-ordinate the Work Experience placement process.
Organise meetings for HR department, booking rooms and ensuring equipment is available.
Make travel arrangements for HR staff attending work events off-island.
Generate proof of employment letters using standard templates.
Print staff id badges following policy and procedure.

About us

Our vision for Single Corporate ServicesIsle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.

This vacancy is part of the Single Corporate Services Division.

Why are we changing the way we deliver Corporate Services?Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.

For further information, please read the attached document outlining the vision for our single corporate services.

Here at HR Department we have our own HR Working Group and HR Social Planning Committee as every voice does matter and we want to make our department the best place to work. Our number one priority, alongside caring for our patients, is our staff.

Date posted

03 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata, per annum

Contract

Permanent

Working pattern

Full-time

Reference number

470-24-0056-COR

Job locations

Queen Alexandra Hospital

Building 4000, Lakeside, North Harbour

Cosham, Portsmouth

PO6 3EN

Job description

Job responsibilities

For further information please see enclosed Job descriptions.

Please note, this position has also been advertised on the Portsmouth Hospitals University Trusts jobs page. If you are interested in this position and wish to apply, there is no requirement for you to submit two separate applications. Please confirm which location you would like to be considered for IWT or PHU, this can be included in the 'Message to Hiring Manager' on the first page of the application form.

Please note your application may be transferred to the Portsmouth Hospitals University NHS Trust Applicant Tracking System (ATS) if you are selected for an interview.

Job description

Job responsibilities

For further information please see enclosed Job descriptions.

Please note your application may be transferred to the Portsmouth Hospitals University NHS Trust Applicant Tracking System (ATS) if you are selected for an interview.

Person Specification

Qualifications & Knowledge

Essential

GCSE's (or equivalent) - English Language.
Working in a customer services environment.
Ability to multi task and able to work accurately under pressure within timeframes

Person Specification

Qualifications & Knowledge

Essential

GCSE's (or equivalent) - English Language.
Working in a customer services environment.
Ability to multi task and able to work accurately under pressure within timeframes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information