Job summary
Internal Only
We are recruiting for a General Manager in Urgent & Emergency Care who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards "great people, great place".
Position is a Fixed Term Contract/Secondment until March 2025.
Main duties of the job
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
We are passionate about providing excellent CARE, which is why our values are Compassion, Accountable, Respect and Everyone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.
We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.
Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today.
About us
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Our 2020-2025 strategy sets out to ensure that we continue to be a provider of excellent and compassionate care. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.
Job description
Job responsibilities
Working in a team with Clinical Leads and the Head of Nursing, the post holder has responsibility for delivering financial and operational performance of services within Urgent and Emergency Care (UEC) including ownership of key performance standards and measures for their services. Service specific aims, objectives and KPIs will be detailed in each post holders personal appraisal.
The post holder is responsible for the operational management of all services across Urgent and Emergency Care (UEC) including:Emergency Department (ED)Urgent Treatment Centre (UTC)Acute MedicineAcute Assessment Unit (AAU)Same Day Emergency Care (SDEC)
Job description
Job responsibilities
Working in a team with Clinical Leads and the Head of Nursing, the post holder has responsibility for delivering financial and operational performance of services within Urgent and Emergency Care (UEC) including ownership of key performance standards and measures for their services. Service specific aims, objectives and KPIs will be detailed in each post holders personal appraisal.
The post holder is responsible for the operational management of all services across Urgent and Emergency Care (UEC) including:Emergency Department (ED)Urgent Treatment Centre (UTC)Acute MedicineAcute Assessment Unit (AAU)Same Day Emergency Care (SDEC)
Person Specification
Qualifications
Essential
- Post graduate management qualification or equivalent demonstrable management experience.
- Project Management or significant experience managing complex projects and programmes.
- People management policies and practices.
- Experience of working in a variety of settings across the health economy, with recent experience of working at a senior level within the healthcare environment.
- Track record of leading change or taking a key role in service improvements within a clinical setting, leading to demonstrable improvements in experience for patients.
- Seeing and monitoring quality standards and outcome measures.
- Understanding of patient experience methodologies and implementation.
- Evidence of leading and developing organisation teams.
- Proven successful experience of leading clinical teams and professional agendas.
- Experience of effective demand and capacity management in a clinical service including recovery of core standards.
- Experience of clinical workforce planning, recruitment and development at significant scale.
Physical Skills
Essential
- Standard keyboard skills.
Aptitudes
Essential
- Effective management of resources.
- Well-developed organisational skills with the ability to meet deliver results.
- Understands financial drivers and manages finances effectively.
Abilities
Essential
- Proven ability to be able to manage within given resources.
- The ability to dynamically reprioritise work in a high pressure environment.
Communication Skills
Essential
- Acts within the overall interest of the Trust.
- Communicates and collaborates effectively with other leaders in the Trust.
- Engages Group Executives and Trust Leadership Teams (TLT) members as appropriate.
- Effectively engages with other stakeholders.
Person Specification
Qualifications
Essential
- Post graduate management qualification or equivalent demonstrable management experience.
- Project Management or significant experience managing complex projects and programmes.
- People management policies and practices.
- Experience of working in a variety of settings across the health economy, with recent experience of working at a senior level within the healthcare environment.
- Track record of leading change or taking a key role in service improvements within a clinical setting, leading to demonstrable improvements in experience for patients.
- Seeing and monitoring quality standards and outcome measures.
- Understanding of patient experience methodologies and implementation.
- Evidence of leading and developing organisation teams.
- Proven successful experience of leading clinical teams and professional agendas.
- Experience of effective demand and capacity management in a clinical service including recovery of core standards.
- Experience of clinical workforce planning, recruitment and development at significant scale.
Physical Skills
Essential
- Standard keyboard skills.
Aptitudes
Essential
- Effective management of resources.
- Well-developed organisational skills with the ability to meet deliver results.
- Understands financial drivers and manages finances effectively.
Abilities
Essential
- Proven ability to be able to manage within given resources.
- The ability to dynamically reprioritise work in a high pressure environment.
Communication Skills
Essential
- Acts within the overall interest of the Trust.
- Communicates and collaborates effectively with other leaders in the Trust.
- Engages Group Executives and Trust Leadership Teams (TLT) members as appropriate.
- Effectively engages with other stakeholders.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
