Job summary
We are recruiting for a CBS Specialty Team Manager who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards "great people, great place".
This role involves providing a high quality, comprehensive and effective management to the Centralised Booking Service, in order to facilitate an effective management of the Outpatient specialities of the organisation.
Main duties of the job
To deliver and raise awareness across IOWNHS of the NHS e-Referral service.
To ensure the smooth running of specialties within Centralised Booking Service on a daily basis in accordance with Trust protocols.
Manage HR functions for clerical staff within the department - supporting Administration Managers when appropriate.
Liaise with speciality Assistant Operational Managers / Operational Manager to highlight future demand / capacity issues.
To work flexibly to meet the needs of the service.
Provide managerial cover in the absence of the Assistant Operational Manager.
We are passionate about providing excellent CARE, which is why our values are Compassion, Accountable, Respect and Everyone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.
We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.
About us
The Isle of Wight NHS Trust is the only integrated acute, community, mental health and ambulance health care provider in England. We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Our 2020-2025 strategy sets out to ensure that we continue to be a provider of excellent and compassionate care. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.
Job description
Job responsibilities
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
Job description
Job responsibilities
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
Person Specification
Aptitudes
Essential
- Enthusiastic and self motivated
- Ability to self-manage and prioritise own workload effectively
- Exercise own judgement effectively when prioritizing work
- Use own initiative effectively in all situations
- Motivated with drive and commitment to deliver results
- Work can be unpredictable and so should be flexible in the way they work
Abilities
Essential
- Conscientious and motivated to improve service provision within remit of role
- Ability to receive and communicate complex information of a highly confidential and/or sensitive nature using discretion and integrity
- Able to work alone and as part of a Team
- Evidence of continued Personal Development
Communication Skills
Essential
- Excellent written, verbal, listening and presentation skills
- Excellent verbal and written skills including experience of taking minutes
Qualifications and role specfic knowledge
Essential
- A good standard of education to Degree Level or equivalent experience
- Demonstrate a working knowledge of working for Senior Management
- Demonstrate an understanding of internal systems and structures within the organisation.
- Experience of interpreting complex requirements.
- IT experience, including using all Microsoft Office Suite Programmes and experience of data entry systems
- High level understanding and working knowledge of the NHS e-Referral Service
- Excellent verbal and written communication Managerial / Leadership skills
- Ability to make administrative / procedural decisions and judgments
Person Specification
Aptitudes
Essential
- Enthusiastic and self motivated
- Ability to self-manage and prioritise own workload effectively
- Exercise own judgement effectively when prioritizing work
- Use own initiative effectively in all situations
- Motivated with drive and commitment to deliver results
- Work can be unpredictable and so should be flexible in the way they work
Abilities
Essential
- Conscientious and motivated to improve service provision within remit of role
- Ability to receive and communicate complex information of a highly confidential and/or sensitive nature using discretion and integrity
- Able to work alone and as part of a Team
- Evidence of continued Personal Development
Communication Skills
Essential
- Excellent written, verbal, listening and presentation skills
- Excellent verbal and written skills including experience of taking minutes
Qualifications and role specfic knowledge
Essential
- A good standard of education to Degree Level or equivalent experience
- Demonstrate a working knowledge of working for Senior Management
- Demonstrate an understanding of internal systems and structures within the organisation.
- Experience of interpreting complex requirements.
- IT experience, including using all Microsoft Office Suite Programmes and experience of data entry systems
- High level understanding and working knowledge of the NHS e-Referral Service
- Excellent verbal and written communication Managerial / Leadership skills
- Ability to make administrative / procedural decisions and judgments
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
