Sheffield Health Partnership University NHS Foundation Trust

Health Care Assistant

The closing date is 14 December 2025

Job summary

People who use our services are from diverse backgrounds with a wide range of needs which may include mental health, learning disabilities or dementia.

As a support worker you will be working closely with individuals, enabling them to live their lives and with support from a Multi-Disciplinary team of nurses, occupational therapists, psychologists, social workers and doctors.

We will offer induction and training which will give you the skills to feel confident in your role.

Sheffield Health Partnership University NHS Foundation Trust is currently unable to provide sponsorship for this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a visa which allows you to work in the UK, you are welcome to apply for this role however it is important to note that SHSC will be unable to offer sponsorship after your visa expires. You must also have at least 12 months on your visa at the start of your employment for training and operational reasons.

Please be advised this post has a cap and once reached will close automatically

Main duties of the job

Key elements of the role include:

Build and maintain safe and effective therapeutic relationships with individuals.
Support people to identify their own hopes and goals, and contribute to collaborative care/support/recovery plans.
Support the named nurse to develop collaborative care plans and implement them creatively using own initiative.
Communicate effectively with a wide range of people using a range of preferred methods.
Monitor, observe and engage with people, communicating outcomes and conclusions with the rest of the team.
Gain an understanding of a person's experiences in relation to their mental health, learning disability and/or dementia.
Understand a person's coping strategies and strengths and support them to use these at times of distress or difficulty.
Contribute to reflective practice and encourage compassion and understanding.
Be able to recognise increasing risk and alert colleagues to respond as needed.
Undertake a range of practical tasks and duties in support of the team and individual needs.
Follow principles of diffusion and de-escalation and where physical interventions are required, to approach in line with approved techniques considering the safety and dignity of the individual throughout.
Be able to report untoward incidents and areas of concern as soon as they arise.
Document any relevant information following relevant policy and legislation.
Contribute to individual reviews and team meetings.
Aspire to instill hope and optimism.

About us

Here at Team SHPU we offer a range of opportunities for personal and professional development, training and learning both within our organisation and with local and higher education providers.

These include leadership training, coaching, mentoring and other specific opportunities whenever they arise.

We have a range of options on offer to support the physical and mental health and wellbeing of our colleagues. Some of the staff wellbeing support we offer includes mindfulness sessions, confidential counselling, mentoring and a free fast-track physiotherapy service.

We have our own Flexible Staffing, Bank team allowing staff to book additional shifts on other wards and units.

There are social opportunities to get involved in with your colleagues across the Trust. We have a selection of network groups you can join and activities going on which you can get involved in.

As part of the wider NHS family, in addition to the generous annual leave which increases with long service and one of the best pension schemes in the world, we have access to money saving discount schemes including the Blue light card and NHS Discounts, as well as the cycle to work scheme and many more offers.

Date posted

02 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per Annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

457-25-7622572-B

Job locations

Michael Carlisle Centre / The Longley Centre

75 Osborne Rd, Nether Edge / Norwood Grange Drive

Sheffield

S11 9BF

Job description

Job responsibilities

Band 3 Health Care Support Workers

Job purpose: Under the direction of the qualified member of staff, to provide appropriate levels of care and support as outlined in the relevant care plan. Will regularly work under guidance but without the direct supervision of a qualified staff.

Responsible to: Ward Manager.

Minimum Qualifications and Requirements for this post:

Achieved a grade 4 (formally grade C) or above in Maths and English this can include Functional skills Level 2.

Have fully completed the Cavendish Care Certificate .

Can demonstrate two years experience of working as a Health Care Support Worker.

Principle duties:

To implement identified plans of care for assigned patients under the direction/supervision of a qualified staff to meet the needs of the individuals identified care needs.

To report actions and/or observations on patient care or behaviour to a qualified nurse so that a thorough evaluation of care can take place.

To report untoward occurrences immediately to a qualified nurse so that a reassessment of care needs can be undertaken.

To undertake general duties assigned by a qualified nurse so that high standards of service delivery can be maintained.

In conjunction with the patients to plan appropriate menus, and assist with purchasing and catering to the extent that this is required by the ability of the individual patient.

To be able to demonstrate the approach needed to involve individual patients in activities and explain the reasons for this.

To develop a group activity relevant to the area with patients and monitor and evaluate its effectiveness. This will be under the guidance of qualified staff but not directly supervised. The post holder will produce written aims and objectives of their chosen group activity prior to the commencement of the group and provide regular updates and evaluation reports to the ward manager and/or supervisor.

The post holder will be responsible for documenting details of the patients participation in the care plan.

To involve patients in a wide range of appropriate activities using local facilities where available.

To involve the patients as much as possible in day to day decision making, bearing in mind the principles of advocacy and self-advocacy.

To enable the patient to maintain contact with friends and relatives by encouraging visits and assisting with letter writing. Experience has shown that staff who have low expressed emotion engage more effectively with clients.

To accompany the patient on outings and other arranged visits.

All employees are expected to observe the Trusts policies relating to risk

Management, in particular staff should: -

Be aware of the principles of risk management
Adopt appropriate practice to reduce risk to themselves and others

There is an expectation that the postholder will undergo regular supervision and annual appraisal.

All employees are expected to observe the trusts Equal Opportunities Policy in their behaviour to the public and fellow employees.

In fulfilling these tasks the potholder will be expected to be familiar with the local policies and procedures especially in respect of Health and Safety, Confidentiality and Fire.

This job profile is presented in general terms and is not an exhaustive list of responsibilities. The post holder will be expected to regularly review this with their line manager.

Other Duties

The main focus of the role is to respond to and satisfy the above requirements and needs. If in addition to this it is considered appropriate, other projects may be undertaken by the post-holder consistent with the Band of the post

You should be comfortable in the use of computer technology, have basic keyboard skills and have the ability to use email.