Sheffield Health Partnership University NHS Foundation Trust

Receptionist

The closing date is 30 October 2025

Job summary

The Sheffield Adult Autism Neurodevelopmental Service is based at Lyndhurst Road.(SAANS) which provides assessment ,diagnosis and multi-disciplinary interventions with an Autistic Spectrum Disorder(ASD) (including disorders formerly known as Asperger's Syndrome) and associated neurodevelopmental disorders including Attention Deficit Hyperactivity Disorder (ADHD) SAANS also provides a national assessment and diagnostic service as well as follow-up appointments and counselling subject to funding by the clients local Clinical Commissioning Group

Main duties of the job

The Receptionist role will work as part of a team of administrators to provide an efficient and friendly service to all patients and visitors attending the base. We are looking for an experienced receptionist or administrator to perform all allocated administration tasks required to meet the needs of the service and to contribute to the smooth running of the office by providing effective administrative support for the SAANs Service. The candidate should posses' good organisational skills and be able to ensure the professional image of the department and Trust is maintained at all times. Flexibility and the ability to work well under pressure are also essential.

About us

We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.

What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.

It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of

If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.

We are all very proud of the difference we make to people's lives every day and if that's something that you'd like to be part of we'd love to have you with us.

Sheffield Health & Social Care Foundation Trust is currently unable to provide sponsorship for this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a visa which allows you to work in the UK, you are welcome to apply for this role however it is important to note that SHSC will be unable to offer sponsorship after your visa expires. You must also have at least 12 months on your visa at the start of your employment for training and operational reasons.

Details

Date posted

23 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

457-25-7536223

Job locations

Sheffield Adult Autism Neurodelopmental Service

Lyndhurst Road

Sheffield

S11 9BJ


Job description

Job responsibilities

  • Undertake reception duties as appropriate, including dealing with the public over the telephone and face to face.
  • To maintain patients records and appointments to a high degree of confidentiality.
  • To clearly communicate orally with members of the public where there may be barriers of understanding.
  • To undertake typing and produce documents as appropriate, using PC based word processing, spreadsheets, and data-based packages.
  • To undertake general office duties including filing, document control, document scanning and photocopying.
  • To process all incoming and outgoing mail including emails.
  • To process booking courses and workshops offered by the service.
  • To provide administration support for courses and workshops, collating materials and preparing registers.
  • To provide relief cover for other members of the administration team as appropriate.
  • Maintain accurate level of all stationery and stock.
  • To facilitate room bookings for clinicians and staff as required.
  • Assist in the closure of the building on behalf of all teams.

Job description

Job responsibilities

  • Undertake reception duties as appropriate, including dealing with the public over the telephone and face to face.
  • To maintain patients records and appointments to a high degree of confidentiality.
  • To clearly communicate orally with members of the public where there may be barriers of understanding.
  • To undertake typing and produce documents as appropriate, using PC based word processing, spreadsheets, and data-based packages.
  • To undertake general office duties including filing, document control, document scanning and photocopying.
  • To process all incoming and outgoing mail including emails.
  • To process booking courses and workshops offered by the service.
  • To provide administration support for courses and workshops, collating materials and preparing registers.
  • To provide relief cover for other members of the administration team as appropriate.
  • Maintain accurate level of all stationery and stock.
  • To facilitate room bookings for clinicians and staff as required.
  • Assist in the closure of the building on behalf of all teams.

Person Specification

Grades

Essential

  • Grades

Desirable

  • Admin courses

Practical Exercise

Essential

  • Empathy/compassion

Desirable

  • Understanding of clients with ASD/ADHD

NHS

Essential

  • NHS Experience

Desirable

  • Administration

Practical test

Essential

  • Communication

Desirable

  • Knowledge of service
Person Specification

Grades

Essential

  • Grades

Desirable

  • Admin courses

Practical Exercise

Essential

  • Empathy/compassion

Desirable

  • Understanding of clients with ASD/ADHD

NHS

Essential

  • NHS Experience

Desirable

  • Administration

Practical test

Essential

  • Communication

Desirable

  • Knowledge of service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sheffield Health Partnership University NHS Foundation Trust

Address

Sheffield Adult Autism Neurodelopmental Service

Lyndhurst Road

Sheffield

S11 9BJ


Employer's website

https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sheffield Health Partnership University NHS Foundation Trust

Address

Sheffield Adult Autism Neurodelopmental Service

Lyndhurst Road

Sheffield

S11 9BJ


Employer's website

https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Manager

Donna Prescott

donna.prescott@shsc.nhs.uk

01142716964

Details

Date posted

23 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

457-25-7536223

Job locations

Sheffield Adult Autism Neurodelopmental Service

Lyndhurst Road

Sheffield

S11 9BJ


Supporting documents

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