Job summary
An exciting opportunity has arisen for a Clinical Administrator to join our established administration team in the Adult Home Treatment Team based in Sheffield.
Our team prides itself on being a group of experienced, supportive, and motivated individuals, with the ability to motivate and influence others, suggest, and implement ideas to improve service performance and efficiency.
Main duties of the job
The successful candidate will provide a comprehensive Clinical Administration support service to our multi-disciplinary team of professionals. The primary function of the role will be the initial point of contact for service users, professionals and carers contacting for mental health support and guidance. This will then lead on to the associated administrative tasks relating to these calls, which will include taking clear factual notes for inputting onto the electronic patient record, therefore listening skills are of paramount importance for the role.
You should be enthusiastic about the challenges of working in a busy environment and can remain calm under pressure. Additionally, you will need to possess excellent communication skills, be motivated, able to work independently and as part of a multidisciplinary team, and able to work with other partnership agencies.
About us
At SHSC, we prioritise the well-being and safety of both our service users and employees. It is our policy and a condition of employment that all employees must join the DBS Update Service. This service carries an annual fee, which employees are responsible for paying up front. However, employees may claim this cost back through the Trust's Employee Expenses Reimbursement Policy. For those requiring a Basic DBS check, it is necessary to register for a DBS Online Account.
Job description
Job responsibilities
The successful candidate will provide a comprehensive Clinical Administration support service to our multi-disciplinary team of professionals. The primary function of the role will be the initial point of contact for service users, professionals and carers contacting for mental health support and guidance. This will then lead on to the associated administrative tasks relating to these calls, which will include taking clear factual notes for inputting onto the electronic patient record, therefore listening skills are of paramount importance for the role.
You should be enthusiastic about the challenges of working in a busy environment and can remain calm under pressure. Additionally, you will need to possess excellent communication skills, be motivated, able to work independently and as part of a multidisciplinary team, and able to work with other partnership agencies.
Job description
Job responsibilities
The successful candidate will provide a comprehensive Clinical Administration support service to our multi-disciplinary team of professionals. The primary function of the role will be the initial point of contact for service users, professionals and carers contacting for mental health support and guidance. This will then lead on to the associated administrative tasks relating to these calls, which will include taking clear factual notes for inputting onto the electronic patient record, therefore listening skills are of paramount importance for the role.
You should be enthusiastic about the challenges of working in a busy environment and can remain calm under pressure. Additionally, you will need to possess excellent communication skills, be motivated, able to work independently and as part of a multidisciplinary team, and able to work with other partnership agencies.
Person Specification
Knowledge
Essential
- Previous admin experience gained in a similar role
- Experience of managing and maintaining office systems
- Experience of working with a range of software including the standard Microsoft Office suite
Desirable
- Experience of working in an NHS/healthcare environment
- Previous experience of working with diverse and vulnerable populations
Qualifications
Essential
- BTEC or NVQ L3 in Business Admin or equivalent level of experience
- RSA 3 Word Processing / Typewriting or equivalent level of experience
- Good standard of education at GCSE level or higher
Desirable
- Knowledge of RiO or other healthcare related system
Skills
Essential
- Communication and interpersonal skills
- Wide range of admin skills including minute taking
- Ability to prioritise workload
- High level of accuracy and attention to detail
Desirable
- Ability to research/access information
Person Specification
Knowledge
Essential
- Previous admin experience gained in a similar role
- Experience of managing and maintaining office systems
- Experience of working with a range of software including the standard Microsoft Office suite
Desirable
- Experience of working in an NHS/healthcare environment
- Previous experience of working with diverse and vulnerable populations
Qualifications
Essential
- BTEC or NVQ L3 in Business Admin or equivalent level of experience
- RSA 3 Word Processing / Typewriting or equivalent level of experience
- Good standard of education at GCSE level or higher
Desirable
- Knowledge of RiO or other healthcare related system
Skills
Essential
- Communication and interpersonal skills
- Wide range of admin skills including minute taking
- Ability to prioritise workload
- High level of accuracy and attention to detail
Desirable
- Ability to research/access information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
