Job summary
We are looking to recruit an enthusiastic and proactive Facilities Manager to join our friendly team at Sheffield Health & Social Care NHS Foundation Trust.
The post holder will support the Head of Facilities and Health & Safety to effectively manage and to take the lead and operational responsibility for the timely provision of high quality and affordable facilities management services to service users, staff, and the public.
We are recruiting for 37.5 hours per week but this will need to be flexible, at times, to ensure appropriate support is provided where required.
This is a fantastic opportunity for an individual with good communication skills to join dedicated team who are passionate about supporting others.
If you would like more information or to arrange a visit, please contact us
Main duties of the job
As a member of the Estates and Facilities Directorate the post holder will be required to contribute to the business plans and strategic direction and oversee the delivery of excellent customer and servicer user centre services including:
- Delivery of efficient and effective value for money services to meet the requirements of the SHSC strategic objectives.
- Provide positive leadership and strategic direction to a large and diverse multidisciplinary workforce (direct and indirect) providing wide ranging services to service users, colleagues, and customers.
- Develop a positive team culture focusing on improving key metrics including upholding and demonstrating the Trust values, health and Safety, Risk Management and Collaborative Trust-wide working arrangements.
- Provide subject matter expertise as delegated subject lead on a specified core FM discipline (e.g., Catering, Domestic, Transport, Reception and Car Park Management), ensuring estates wide compliance with NHSE and local policy and standards and all associated legislation, delivered through a standardised and consistent model of service provision.
- Offering a "Best in Class" Facilities service, ensuring satisfaction is delivered to all patients and staff.
- To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the Trust.
About us
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Job description
Job responsibilities
Communication and Relationships
-
- Provide and receive information electronically, verbally or in writing which may be of a confidential or sensitive nature and ensure that this is communicated properly within the organisation.
- Liaise and maintain effective levels of communication within the team/service/directorate team(s).
- Contribute to meetings, as required.
- Work in partnership with all Trust colleagues; maintaining effective communication that benefits service users and staff wellbeing.
- Required to communicate and discuss contractual issues with suppliers and customers.
- Work closely with the Head of Facilities and Health & Safety to ensure effective financial control is applied across all Facilities Services
- Excellent Communication skills are required to provide and receive complex and/ or sensitive information where there may be a hostile environment and barriers to understanding. Being persuasive, motivational, and to be good at negotiating.
- To promote good relations through a process of communicative management, ensuring adequate consultative mechanisms exist for all disciplines
- The post holder is responsible for disseminating information to staff and colleagues relating to service or practise changes which may be met with hostility and requires good communication skills.
- The post holder is required to implement change in services to improve service user care this requires sensitivity, tact, and persuasive skills.
- The post holder is expected to challenge staff about behaviour and performance as necessary, whilst providing support and supervision to staff.
- The post holder is responsible for managing disciplinary and grievance related issues requiring sensitivity, tact, and negotiation skills.
- Must be able to demonstrate the English language proficiency level required for this post.
Job description
Job responsibilities
Communication and Relationships
-
- Provide and receive information electronically, verbally or in writing which may be of a confidential or sensitive nature and ensure that this is communicated properly within the organisation.
- Liaise and maintain effective levels of communication within the team/service/directorate team(s).
- Contribute to meetings, as required.
- Work in partnership with all Trust colleagues; maintaining effective communication that benefits service users and staff wellbeing.
- Required to communicate and discuss contractual issues with suppliers and customers.
- Work closely with the Head of Facilities and Health & Safety to ensure effective financial control is applied across all Facilities Services
- Excellent Communication skills are required to provide and receive complex and/ or sensitive information where there may be a hostile environment and barriers to understanding. Being persuasive, motivational, and to be good at negotiating.
- To promote good relations through a process of communicative management, ensuring adequate consultative mechanisms exist for all disciplines
- The post holder is responsible for disseminating information to staff and colleagues relating to service or practise changes which may be met with hostility and requires good communication skills.
- The post holder is required to implement change in services to improve service user care this requires sensitivity, tact, and persuasive skills.
- The post holder is expected to challenge staff about behaviour and performance as necessary, whilst providing support and supervision to staff.
- The post holder is responsible for managing disciplinary and grievance related issues requiring sensitivity, tact, and negotiation skills.
- Must be able to demonstrate the English language proficiency level required for this post.
Person Specification
Other
Essential
- Ability to work flexibly
- Ability to travel between sites
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Skills and Abilities
Essential
- Ability to deliver agreed objectives against budgets and time constraints.
- Ability to communicate effectively at all levels (internally & externally). Including service users and their advocates.
- Ability to Manage budgets and understands financial systems.
- Well-developed planning and organisational skills.
- Effective leadership skills.
- Influencing, involvement and facilitation skills.
- Ability to develop short- and long-term business plans.
- Must be able to demonstrate the English language proficiency level required for this post.
Desirable
- Ability to negotiate successfully with consultants, contractors, external agencies etc.
- Analytical and judgmental skills illustrating the ability to analyse and interpret information.
Training and Qualifications
Essential
- Formal recognised qualification, HND/HNC or equivalent level or acquired management knowledge/experience gained in a healthcare or similar environment.
- Professional support services knowledge to degree equivalent plus further management experience or training.
- IT literate.
Desirable
- Membership of a Professional body.
- IOSH or NEBOSH certificate in Health & Safety Practice.
- Knowledge of or experience in coaching and mentoring practices and tools.
- Knowledge of or experience in Quality improvement tools, techniques, and methods.
Experience and Knowledge
Essential
- Demonstrable experience operating and managing facilities services operations.
- Experience within a large-scale Facilities Management Organisation or of managing/leading large team(s) within a Facilities Management Environment.
- Experience in ensuring compliance within a facilities management setting.
- Proven track record of managing resources within agreed budget.
- Experience and knowledge of recruitment and selection process.
- Good understanding of business planning and effective resource management.
- Knowledge and understanding of the impact of change and best practice in change management.
- Knowledge of a range of facilities management work procedures.
- Knowledge of, and experience of implementing Legislative process e.g., National Cleaning Specifications, HACCP, BICs Regulations.
Desirable
- Experience of developing relationships with external organisations.
- Knowledge of PLACE.
- Understanding of NHS Premises Assurance Model (PAM).
- Experience of monitoring Key Performance Indicators across Soft Services
- Experience of implementing change.
Personal Attributes
Essential
- Enthusiastic, conscientious, flexible, able to perform under pressure.
- Lateral thinker, positive, 'can do' attitude, takes the initiative, assertive, articulate, energetic, organised, open-minded.
- Able to judge & prioritise, result orientated and self-motivated.
- Problem solving approach
- Team player and builder.
- Learning agility and commitment to self-development.
Person Specification
Other
Essential
- Ability to work flexibly
- Ability to travel between sites
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Skills and Abilities
Essential
- Ability to deliver agreed objectives against budgets and time constraints.
- Ability to communicate effectively at all levels (internally & externally). Including service users and their advocates.
- Ability to Manage budgets and understands financial systems.
- Well-developed planning and organisational skills.
- Effective leadership skills.
- Influencing, involvement and facilitation skills.
- Ability to develop short- and long-term business plans.
- Must be able to demonstrate the English language proficiency level required for this post.
Desirable
- Ability to negotiate successfully with consultants, contractors, external agencies etc.
- Analytical and judgmental skills illustrating the ability to analyse and interpret information.
Training and Qualifications
Essential
- Formal recognised qualification, HND/HNC or equivalent level or acquired management knowledge/experience gained in a healthcare or similar environment.
- Professional support services knowledge to degree equivalent plus further management experience or training.
- IT literate.
Desirable
- Membership of a Professional body.
- IOSH or NEBOSH certificate in Health & Safety Practice.
- Knowledge of or experience in coaching and mentoring practices and tools.
- Knowledge of or experience in Quality improvement tools, techniques, and methods.
Experience and Knowledge
Essential
- Demonstrable experience operating and managing facilities services operations.
- Experience within a large-scale Facilities Management Organisation or of managing/leading large team(s) within a Facilities Management Environment.
- Experience in ensuring compliance within a facilities management setting.
- Proven track record of managing resources within agreed budget.
- Experience and knowledge of recruitment and selection process.
- Good understanding of business planning and effective resource management.
- Knowledge and understanding of the impact of change and best practice in change management.
- Knowledge of a range of facilities management work procedures.
- Knowledge of, and experience of implementing Legislative process e.g., National Cleaning Specifications, HACCP, BICs Regulations.
Desirable
- Experience of developing relationships with external organisations.
- Knowledge of PLACE.
- Understanding of NHS Premises Assurance Model (PAM).
- Experience of monitoring Key Performance Indicators across Soft Services
- Experience of implementing change.
Personal Attributes
Essential
- Enthusiastic, conscientious, flexible, able to perform under pressure.
- Lateral thinker, positive, 'can do' attitude, takes the initiative, assertive, articulate, energetic, organised, open-minded.
- Able to judge & prioritise, result orientated and self-motivated.
- Problem solving approach
- Team player and builder.
- Learning agility and commitment to self-development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
