Job summary
People who use our services are from diverse backgrounds with a wide rangeof needs which may include mental health, learning disabilities or dementia.As a support worker you will be working closely with individuals, enabling themto live their lives and with support from a Multi-Disciplinary team of nurses,occupational therapists, psychologists, social workers and doctors.We will offer induction and training which will give you the skills to feelconfident in your role.
Main duties of the job
- Build and maintain safe and effective relationships
- Support people to identify their hopes and goals to improvetheir quality of life
- Support individuals to contribute to collaborativecare/support/recovery plans
- Support the named nurse to develop collaborative care plans andimplement them using initiative.
- Communicate effectively with a wide range of people using a rangeof methods
- Contribute to monitoring, observing and engaging with individuals,communicating outcomes and conclusions with the rest of the team
- Gain an understanding of a person's experiences in relation to theirmental health, learning disability and/or dementia
- Understand a person's coping strategies and strengths and supportpeople to use these at times of distress
- Contribute to reflective practice and encourage compassion andunderstanding
- Be able to recognise risk and alert significant others andthe team to respond as needed
- Undertake a range of practical tasks in support of theTeam and individual needs.
- Follow principles of diffusion and de-escalation and where physicalinterventions or restraint are required, to approach in line withapproved techniques considering the safety and dignity of theindividual throughout.
- To feel confident to report untoward incidents and areasof concern
- To document any relevant information in an electronic record
- Contribute to individual reviews and team meetings
About us
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Job description
Job responsibilities
For further information please refer to the Job Description and Person Specification attached to this vacancy.
Job description
Job responsibilities
For further information please refer to the Job Description and Person Specification attached to this vacancy.
Person Specification
Knowledge
Essential
- Good knowledge and understanding of mental health problems, learning disabilities and/or dementia
- Ability to build and sustain positive therapeutic relationships
- Ability and willingness to reflect on work practice and be open to constructive feedback
- Able to organise and plan and prioritise own work activities
- Ability to work independently and as part of a team
- Ability to empower others
- Effective communication and listening skills
- Have the practical skills to provide support with daily living activities
- Demonstrate an understanding of Person Centred Approaches and Value
- Understand impact of stigma and discrimination
- Value diversity
Desirable
- Understanding and practical knowledge of recovery
- Knowledge of the local area
- Computer literacy
- Ability to speak and or read other languages
Qualifications
Essential
- Maths and English GCSE or equivalent (e.g. functional skills; ENIC)
- Vocational qualification in health and social care (e.g. care certificate; level 2/3 diploma)
- Willingness to attend training and development opportunities
Experience
Essential
- Experience of working with people with mental illness, learning disability and/or dementia
Desirable
- Experience of mentoring or supervising colleague
Other
Essential
- Flexible and adaptable to changing needs
- A genuine passion and interest in working with people with complex mental health problems, learning disabilities and/or dementia
- Willingness to share own skills and interests
- Willingness to develop the skills necessary to mentor/supervise level 2 healthcare support worker apprentices you are working alongside
- Willingness to take on the role of care certificate assessor and support Band 2 colleagues to complete the care certificate. (training will be provided).
Desirable
- To supervise Band 2 support workers
Person Specification
Knowledge
Essential
- Good knowledge and understanding of mental health problems, learning disabilities and/or dementia
- Ability to build and sustain positive therapeutic relationships
- Ability and willingness to reflect on work practice and be open to constructive feedback
- Able to organise and plan and prioritise own work activities
- Ability to work independently and as part of a team
- Ability to empower others
- Effective communication and listening skills
- Have the practical skills to provide support with daily living activities
- Demonstrate an understanding of Person Centred Approaches and Value
- Understand impact of stigma and discrimination
- Value diversity
Desirable
- Understanding and practical knowledge of recovery
- Knowledge of the local area
- Computer literacy
- Ability to speak and or read other languages
Qualifications
Essential
- Maths and English GCSE or equivalent (e.g. functional skills; ENIC)
- Vocational qualification in health and social care (e.g. care certificate; level 2/3 diploma)
- Willingness to attend training and development opportunities
Experience
Essential
- Experience of working with people with mental illness, learning disability and/or dementia
Desirable
- Experience of mentoring or supervising colleague
Other
Essential
- Flexible and adaptable to changing needs
- A genuine passion and interest in working with people with complex mental health problems, learning disabilities and/or dementia
- Willingness to share own skills and interests
- Willingness to develop the skills necessary to mentor/supervise level 2 healthcare support worker apprentices you are working alongside
- Willingness to take on the role of care certificate assessor and support Band 2 colleagues to complete the care certificate. (training will be provided).
Desirable
- To supervise Band 2 support workers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
