Job summary
STEP is a service that provides a range of recovery and preventative focussed psycho-educational programmes. These are facilitated in a blended approach via either a classroom or online settings.
We constantly strive to improve the service we provide clients, and we are seeking to recruit an experienced Recovery Worker/Facilitator with Lived Experience to join our supportive, enthusiastic, and energetic team. This role is a new opportunity within the team for a highly motivated and enthusiastic individual with lived experience of receiving care from mental health services to join our team.
You will understand the needs and difficulties of people with mental health issues and an experience of working with this client group.
The purpose of this role is to draw upon lived experience to enhance the approaches offered to service users to support their personal recovery by helping them identify their strengths, values and aspirations. You will need to understand the needs and difficulties of people with mental health issues and have experience of working with this client group. Have experience in the use of psychological strategies: active listening, problem solving/coping strategies and self-management, self-help and self-care in the building and maintaining safe and effective relationships.
We will support your learning as a peer support worker and access an ImROC training programme to develop skills to equip you for a career in peer support.
Main duties of the job
The aim of the service is to work to build resilience and help individuals to develop positive coping strategies in their lives enabling them to manage their mental health and prevent the need for longer term support.
To use your lived experience and understanding of mental health problems in the following areas
To co-facilitate psycho- educational courses.
Present healthy coping strategies, self-management tools and discuss the concepts of acceptance and self-compassion.
Work in co-production with clients and colleagues, to emphasise recovery, social inclusion, vocational rehabilitation and promote good physical health and mental health wellbeing.
Develop creative and flexible ways of working including strong links and partnerships with local providers for the benefit of clients.
Empower and involve clients in the understanding of their own recovery and in the delivery of this and the wider service provision.
Create/support opportunities for clients and relevant others to volunteer within the service, as an initial step towards independence, wherever appropriate.
To mentor volunteers
Use creative ways of engagement, forming professional working relationships, and to support positive discharge for clients.
Provide educational and supportive input to carers and relatives if deemed appropriate.
Provide accurate, legible, and complete information consistent with legal and organisational requirements as appropriate.
About us
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
The STEP team is open, welcoming and encouraging. We work hard to ensure we provide a quality service.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Job description
Job responsibilities
To draw upon your lived experience to enhance the approaches offered to service users to support their recovery.
To facilitate psycho- educational courses in a blended approach classroom and online.
To be involved in the development, planning and review of psycho-educational courses.
To meet with potential client both face to face or online and discuss the reason for their referral, discuss the course referred for and relevance to them. Agree a joint enrolment plan relevant to the needs of the client.
To identify, record and effectively manage risk issues, including communicating with all key stakeholders, and taking the appropriate action in times of crisis and emergency, to ensure the safety of the clients and all concerned.
To ensure all notes, activity and outcomes are recorded accurately in a reasonable working timescale on the appropriate systems.
To work collaboratively with other members of the teams and clinical colleagues across services to build and maintain effective working relationships and to develop courses.
To assist in the audit and evaluation of groups
To receive regular management supervision, and participate in the appraisal process, and the production of own PDR.To receive clinical supervision, when appropriate to individual practice, and by agreement of line manager.
To undertake training as required by the service, or as an individual development need, agreed through the supervision process.
To undertake risk assessment for any work undertaken where appropriate, with particular reference to lone working policies and environmental risk.
To undertake any other duties that may be allocated by the service managers, within the scope of the post, and in line with the service specification.
To work within, and promote Trust Policies and procedures
Job description
Job responsibilities
To draw upon your lived experience to enhance the approaches offered to service users to support their recovery.
To facilitate psycho- educational courses in a blended approach classroom and online.
To be involved in the development, planning and review of psycho-educational courses.
To meet with potential client both face to face or online and discuss the reason for their referral, discuss the course referred for and relevance to them. Agree a joint enrolment plan relevant to the needs of the client.
To identify, record and effectively manage risk issues, including communicating with all key stakeholders, and taking the appropriate action in times of crisis and emergency, to ensure the safety of the clients and all concerned.
To ensure all notes, activity and outcomes are recorded accurately in a reasonable working timescale on the appropriate systems.
To work collaboratively with other members of the teams and clinical colleagues across services to build and maintain effective working relationships and to develop courses.
To assist in the audit and evaluation of groups
To receive regular management supervision, and participate in the appraisal process, and the production of own PDR.To receive clinical supervision, when appropriate to individual practice, and by agreement of line manager.
To undertake training as required by the service, or as an individual development need, agreed through the supervision process.
To undertake risk assessment for any work undertaken where appropriate, with particular reference to lone working policies and environmental risk.
To undertake any other duties that may be allocated by the service managers, within the scope of the post, and in line with the service specification.
To work within, and promote Trust Policies and procedures
Person Specification
Knowledge and skills
Essential
- Knowledge of mental health and associated difficulties, including primary and secondary health & social care in relation to recovery principles and practice. Knowledge of the philosophy and principles of co-production and service user and carer led recovery initiatives.
- Awareness of the impact of stigma and discrimination and knowledge of trauma-informed care.
- Excellent communication, interpersonal, verbal and written skills.
- Ability to: odraw upon your lived experience to enhance the approaches offered to service users to support their recovery. ocontribute to the collaborative planning and review of Recovery Goals with service users and team members. owork closely with colleagues as part of the team supporting a service user with their recovery. oenable and coach others. owork with a diverse group of people either in groups or individually. oprovide recovery approaches which are supervised by colleagues in the team. ohelping service users engage with and build connections and a sense of belonging to their local communities and meaningful activities. oto work as part of the team supporting the families or carers of the service user osupport service users to build their understanding and coping skills and autonomy on a one to one basis and in therapeutic groups. oto co-produce and deliver training. oto assist in the audit and evaluation of services provided.
- Good IT skills, including some knowledge of and skills in the use of Microsoft Office software programs, e.g. Word, Outlook, PowerPoint Excellent problem solving and organisational skills.
Training and Qualifications
Essential
- oEducated to GCSE level in Maths and English Language, or equivalent. oA willingness to undertake any further training as required
Experience
Essential
- oLived experience of managing a mental health difficulty specific to the service. oDirect experience of using mental health or voluntary services and ability to use this experience positively in the role and be willing and able to share one's own personal recovery to help others. oPersonal experience of recovery and being in a supportive and enabling role. oExperience of being with people who use mental health services and some experience of supporting them with their recovery.
Desirable
- oExperience of providing training and / or group work. oExperience of working in the health or voluntary sector and/ or partnership working. oExperience of working in a community facing role. oExperience of working in a team or a group environment. oWide range of life experiences to bring an enabling and positive view of opportunities for others.
Other
Essential
- oAbility to work flexibly to meet the needs of the role, and to cope with changing situations, needs and demands and a varying timetable of work. oAbility to develop and maintain safe and effective therapeutic recovery relationships. oCommitment to recovery philosophy and values.
- oCommitment to recovery philosophy and values. oWilling to travel within a geographical area in a timely and effective manner. oGenuine passion for working with people who experience mental health conditions specific to the service oAbility to work on own imitative as well as part of a team.
Person Specification
Knowledge and skills
Essential
- Knowledge of mental health and associated difficulties, including primary and secondary health & social care in relation to recovery principles and practice. Knowledge of the philosophy and principles of co-production and service user and carer led recovery initiatives.
- Awareness of the impact of stigma and discrimination and knowledge of trauma-informed care.
- Excellent communication, interpersonal, verbal and written skills.
- Ability to: odraw upon your lived experience to enhance the approaches offered to service users to support their recovery. ocontribute to the collaborative planning and review of Recovery Goals with service users and team members. owork closely with colleagues as part of the team supporting a service user with their recovery. oenable and coach others. owork with a diverse group of people either in groups or individually. oprovide recovery approaches which are supervised by colleagues in the team. ohelping service users engage with and build connections and a sense of belonging to their local communities and meaningful activities. oto work as part of the team supporting the families or carers of the service user osupport service users to build their understanding and coping skills and autonomy on a one to one basis and in therapeutic groups. oto co-produce and deliver training. oto assist in the audit and evaluation of services provided.
- Good IT skills, including some knowledge of and skills in the use of Microsoft Office software programs, e.g. Word, Outlook, PowerPoint Excellent problem solving and organisational skills.
Training and Qualifications
Essential
- oEducated to GCSE level in Maths and English Language, or equivalent. oA willingness to undertake any further training as required
Experience
Essential
- oLived experience of managing a mental health difficulty specific to the service. oDirect experience of using mental health or voluntary services and ability to use this experience positively in the role and be willing and able to share one's own personal recovery to help others. oPersonal experience of recovery and being in a supportive and enabling role. oExperience of being with people who use mental health services and some experience of supporting them with their recovery.
Desirable
- oExperience of providing training and / or group work. oExperience of working in the health or voluntary sector and/ or partnership working. oExperience of working in a community facing role. oExperience of working in a team or a group environment. oWide range of life experiences to bring an enabling and positive view of opportunities for others.
Other
Essential
- oAbility to work flexibly to meet the needs of the role, and to cope with changing situations, needs and demands and a varying timetable of work. oAbility to develop and maintain safe and effective therapeutic recovery relationships. oCommitment to recovery philosophy and values.
- oCommitment to recovery philosophy and values. oWilling to travel within a geographical area in a timely and effective manner. oGenuine passion for working with people who experience mental health conditions specific to the service oAbility to work on own imitative as well as part of a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
