Job summary
Are you a strong project manager with a good understanding of the technology that underpins Service Delivery?
Do you have what it takes to help shape a newly developing PM function with direction from the CDIO?
Are you looking for a role that will support your journey to become a heavyweight in the digital projects space?
We're looking for someone who is technically strong but has the essential soft skills needed to bring colleagues through change successfully, be assertive about timeframes, ensuring that projects remain on track and on budget and that governance is followed and communication is clear, regular and well planned.
The Digital Team is seeking to establish a number of different change agents primarily providing support to the EPR deployment program but also across the Trust as we modernise and standardise key infrastructure.
The Trust has chosen the Rio Electronic Patient Record (EPR) to support its workforce in the provision of care to the communities of Sheffield and this will be deployed across the majority of Trust clinical services.
This will be supported by a core group of change agents constitute from project managers and business architects and supported by the Senior Digital Project Manager Change Manager. These agents of change will become the main operational drivers to ensure that that clinical teams and IT teams fully understand locally expressed requirements across all areas of the Digital portfolio.
Main duties of the job
- To provide support for the ongoing development of RiO
- To monitor and report issues identified and raise issues affecting the Trust or patient journey to the senior management Team via the Digital Assurance Group
- Contribute to the identification and analysis of stakeholders and support the development of the stakeholder plan, participating in its ongoing review and updating as required
- Support the identification and prioritisation of desired programme benefits
- Capture current state and develop future state process flows, for administrative, operational, or clinical processes with the stakeholders, identifying areas for improvement through technology or process change
- To identify training needs and drive the development of appropriate training with the Digital team training lead
- Identify appropriate / additional training requirements for staff and liaise with the Digital team to develop appropriate methods of training to support the change
- To develop and review existing SOP's (Standard Operating Procedures) to support process standardisation across clinical and corporate teams
- Develop a deep understanding of core systems functionality including RiO
- Adapt and identify new policy and procedures as well as revision of old policies
- Identify and create where changes are required to applications and processes to ensure that they are fit for purpose
- Ability to identify, analyse and understand the upstream and downstream impacts of system or operational changes
About us
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us. What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Sheffield Health and Social Care NHS Foundation Trust is a major employer and provider of services. Our Service Users, Carers and Staff are central, and our Values are important, to the delivery of high-quality care.
We actively seek out individuals who share these values:
- Working together for service users
- Respect and kindness
- Everyone counts.
- Commitment to quality
- Improving lives
Job description
Job responsibilities
The responsibilities of the Senior Business Architect are to:
- To support the Digital functions with the introduction of changes.
- To guide and support users in the review of current and future state processes in a timely manner in accordance with project timelines.
- Identify and highlight gaps in functionality based on agreed future practice to the Digital Assurance Group
- Identify areas of clinical risk and escalate as necessary.
- Support the clear and timely communication of key project messages to end users
- To ensure that the workforce have appropriate opportunities to make changes/amendments and feedback affecting them.
- Take responsibility for identifying changes in practice affecting current policies and procedures and make amendments to existing policies.
- To highlight and document changes in policy and identify amendments existing policies.
- To work collaboratively with the workforce to support with all required change activities within areas of responsibility.
- Attend and represent the Digital function at meetings as necessary.
- Participate and support the EPR project and team with the introduction of changes.
- To Attend and contribute to user steering meetings as required or provide appropriate representation.
- To identify and implement quick wins to encourage and motivate the workforce.
Job description
Job responsibilities
The responsibilities of the Senior Business Architect are to:
- To support the Digital functions with the introduction of changes.
- To guide and support users in the review of current and future state processes in a timely manner in accordance with project timelines.
- Identify and highlight gaps in functionality based on agreed future practice to the Digital Assurance Group
- Identify areas of clinical risk and escalate as necessary.
- Support the clear and timely communication of key project messages to end users
- To ensure that the workforce have appropriate opportunities to make changes/amendments and feedback affecting them.
- Take responsibility for identifying changes in practice affecting current policies and procedures and make amendments to existing policies.
- To highlight and document changes in policy and identify amendments existing policies.
- To work collaboratively with the workforce to support with all required change activities within areas of responsibility.
- Attend and represent the Digital function at meetings as necessary.
- Participate and support the EPR project and team with the introduction of changes.
- To Attend and contribute to user steering meetings as required or provide appropriate representation.
- To identify and implement quick wins to encourage and motivate the workforce.
Person Specification
Knowledge & Skills
Essential
- Good communication skills, both written (complex report writing) and spoken, including formal presentation / facilitation skills
- Proficient in the use of Microsoft products in particular Word, Excel, PowerPoint (desktop and online), Teams, SharePoint (or similar technologies)
- Ability to set out conclusions and recommendations clearly and concisely in a range of styles to reflect the needs of the audience.
- Ability to present effectively to large groups including senior staff
- Confidently facilitate workshops, generating enthusiasm and support from participants
- Ability to create a clear project plan and prioritise workloads and resource them in response to changing demands and requirements.
Desirable
- Knowledge of Agile project management methodologies
Training and Qualifications
Essential
- Educated to degree level or equivalent experience
- Evidence of significant continuing professional development
- Project management qualification or equivalent experience
Experience
Essential
- Knowledge of project management in the design, development and implementation of change management
- Knowledge of organisational change andor frameworks or processes that can embed continuous improvement
- Significant experience of working in an autonomous way, working within defined parameters to meet defined objectives and make rational decisions
- Experience of providing specialist service change and modernisation advice to a range of professionals and in various environments.
- Experience of working in a change environment with multiple stakeholders, across organisational boundaries and securing their engagement
- Experience of influencing staff at all levels to ensure project objectives are owned by all members of the teams including users and stakeholders.
- Experience of working across organisational boundaries and multiple services
- Evidence of successful delivery of financial and/or quality benefits within agreed timescales
Desirable
- Evidence of the ability to persuade teams to take on new ways of working and to consistently challenge the status quo
- Experience of developing, monitoring and managing budgets
Person Specification
Knowledge & Skills
Essential
- Good communication skills, both written (complex report writing) and spoken, including formal presentation / facilitation skills
- Proficient in the use of Microsoft products in particular Word, Excel, PowerPoint (desktop and online), Teams, SharePoint (or similar technologies)
- Ability to set out conclusions and recommendations clearly and concisely in a range of styles to reflect the needs of the audience.
- Ability to present effectively to large groups including senior staff
- Confidently facilitate workshops, generating enthusiasm and support from participants
- Ability to create a clear project plan and prioritise workloads and resource them in response to changing demands and requirements.
Desirable
- Knowledge of Agile project management methodologies
Training and Qualifications
Essential
- Educated to degree level or equivalent experience
- Evidence of significant continuing professional development
- Project management qualification or equivalent experience
Experience
Essential
- Knowledge of project management in the design, development and implementation of change management
- Knowledge of organisational change andor frameworks or processes that can embed continuous improvement
- Significant experience of working in an autonomous way, working within defined parameters to meet defined objectives and make rational decisions
- Experience of providing specialist service change and modernisation advice to a range of professionals and in various environments.
- Experience of working in a change environment with multiple stakeholders, across organisational boundaries and securing their engagement
- Experience of influencing staff at all levels to ensure project objectives are owned by all members of the teams including users and stakeholders.
- Experience of working across organisational boundaries and multiple services
- Evidence of successful delivery of financial and/or quality benefits within agreed timescales
Desirable
- Evidence of the ability to persuade teams to take on new ways of working and to consistently challenge the status quo
- Experience of developing, monitoring and managing budgets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
