Crisis Hub Clinician
The closing date is 23 April 2026
Job summary
Job title: Crisis Hub ClinicianBand: 6Hours: 37.5 hrs/week (includes weekends, bank holidays and night shifts)Location: St Ann's Hospital (with Trust-wide duties and occasional travel)Closing date: [insert date]Reference: [insert reference]
Summary We are recruiting an experienced Band 6 clinician (Nurse, Occupational Therapist or Social Worker) to join the North London NHS Foundation Trust Crisis Hub -- a 24/7 telephone-based first point of contact for people in mental health crisis, their families and professional referrers. The postholder will deliver high-quality, evidence-based telephone triage, risk assessment and care planning to support safe outcomes and reduce unnecessary A&E attendance and inpatient admissions.
Main duties of the job
- Undertake specialist telephone triage and clinical risk assessment, providing timely and person-centred care and clear safety plans.
- Make informed decisions about referral and escalation pathways and coordinate with partner services.
- Maintain accurate patient records on RiO and meet KPI and audit requirements.
- Provide clinical leadership on shift, supervise junior staff, support induction and contribute to team learning and quality improvement.
- Participate in mandatory training, supervision and appraisal processes.
Rotation requirement (explicit)
- Postholders will periodically rotate into the Crisis Resolution and Home Treatment Team (CR&HTT) / crisis face-to-face services as part of the service staffing roster. These rotations will be supervised and supported by the CRHTT manager.
Person specification (high level)
- Current registration with relevant professional body (e.g., NMC for RMNs).
- Minimum 24 months post-registration experience and competence in acute and community risk assessment.
- Strong communication, leadership and decision-making skills; experience supervising staff and delivering training.
- Knowledge of Mental Health Act, Mental Capacity Act and CPA processes.
About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
- We will provide consistently high-quality care closer to home.
- With our partners in North London and each borough we will ensure equity of outcome for all
- We will offer great places to work, providing staff with supportive environment to deliver outstanding care
Why NLFT?
- We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
- We promote flexible working and support staff with a range of health and wellbeing initiatives.
- NHS Discounts, generous annual leave and NHS pension scheme
- Excellent internal staff network
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Details
Date posted
09 April 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£45,953 to £54,254 a year Per annum Including Outer London HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
455-NLFT-0513-A
Job locations
St Ann's Hospital
St Ann's Road
London
N15 3TH
Employer details
Employer name
North London NHS Foundation Trust
Address
St Ann's Hospital
St Ann's Road
London
N15 3TH
Employer's website
https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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