Job summary
The CAMHs Single Point of Access is looking for a motivated and enthusiastic individual with administrative experience to join our busy and thriving clinic.
This role will oversee aspects of CAMHS Referrals, whilst also providing wider administrative support to the service. The candidate will need to have experience in a fast paced environment, alongside a caring and empathetic attitude given the nature of the work completed at CAMHS.
Based within a supportive administrative team, you will work closely with the admin manager and clinicians to support the day to day running of the service. You will be responsible for organising meetings, appointments, typing of agenda/minute keeping and general admin. You will be expected to routinely interact and contact families, requiring good communication skills.
Within the role you will be offered regular supervision, alongside joining a wider supportive service at an exciting time of transformation.
Main duties of the job
Your duties will encompass regular liaison regarding the keeping of the appointments, diary typing of letters and reports, taking and transcribing minutes at meetings as necessary, telephone liaison as necessary with external agencies and making appointments at the request of the service. You will assist in the maintenance of records, filing, faxing and photocopying and any duties essential to the comprehensive secretarial support service you will provide, and comply with other management requests.
Your dealings with matters relating to clients and staff is of a highly confidential nature and should not be divulged to another or discussed with other colleagues other than as necessary within the context of your role.
This vacancy may close early
About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.Our Five-Year Strategy:
1. We will provide consistently high-quality care closer to home.
2. With our partners in North London and each borough we will ensure equity of outcome for all
3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
4. We will be more effective as an organisation by pioneering research, quality improvement and technology.
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey, or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job description
Job responsibilities
Please kindly refer to the job description and person specification by clicking on the JD/PS attachment in the advert
Please note, this advert may close earlier if the maximum number of applications is met.
Job description
Job responsibilities
Please kindly refer to the job description and person specification by clicking on the JD/PS attachment in the advert
Please note, this advert may close earlier if the maximum number of applications is met.
Person Specification
Education and Qualifications
Essential
- NVQ3 or equivalent or relevant practical experience. (2)
Experience and Knowledge
Essential
- Managing busy workload and conflicting priorities. (2) Full range of administrative procedures, software programs. (2) Handling confidential and sensitive information in accordance with the (2) Data Protection Act (2) Knowledge relevant trust policies and procedures. (2)
Skills
Essential
- Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook (2) Good knowledge and proficiency of Trust systems to include, RIO, and e-Rostering. (2) Ability to plan, priorities and organise a number of activities and continually reprioritise to meet tight, conflicting and often changing deadlines. (2) Maintains confidentiality and observes Information Governance and Data Protection rules. (2)
Personal Qualities
Essential
- Excellent verbal and written communication. (2) Works without supervision, advice available from line manager when required. (2) Ability to work as part of a team. (2) importance of a positive "can do" attitude and a positive attitude to change (2)
Other Requirements
Essential
- Occasional exposure to distressing or emotional circumstances. (2)
Person Specification
Education and Qualifications
Essential
- NVQ3 or equivalent or relevant practical experience. (2)
Experience and Knowledge
Essential
- Managing busy workload and conflicting priorities. (2) Full range of administrative procedures, software programs. (2) Handling confidential and sensitive information in accordance with the (2) Data Protection Act (2) Knowledge relevant trust policies and procedures. (2)
Skills
Essential
- Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook (2) Good knowledge and proficiency of Trust systems to include, RIO, and e-Rostering. (2) Ability to plan, priorities and organise a number of activities and continually reprioritise to meet tight, conflicting and often changing deadlines. (2) Maintains confidentiality and observes Information Governance and Data Protection rules. (2)
Personal Qualities
Essential
- Excellent verbal and written communication. (2) Works without supervision, advice available from line manager when required. (2) Ability to work as part of a team. (2) importance of a positive "can do" attitude and a positive attitude to change (2)
Other Requirements
Essential
- Occasional exposure to distressing or emotional circumstances. (2)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
