Job summary
We are looking to recruit an experienced care coordinator/key worker to work as a member of the multidisciplinary Community Core Locality Team. The role will require the post holder to:
To provide effective care and specialist advice for people with psychosis and complex mental health needs and their carers, in order to support their well-being and recovery. This includes depot administration and regular monitoring of mental state.
To liaise with other agencies in planning and assessing programmes of care
Provide formal, on-going clinical supervision and caseload management supervision to junior and less experienced community mental health staff, as directed.
To undertake duties designed to extend clinical and managerial expertise as delegated by the manager when required.
To complete full mental health assessments and complete Dialog+ as part of KPIs.
To produce holistic risk assessments
To regularly liaise with MDT and patients, including home visits, to ensure safety and wellbeing.
Main duties of the job
Main duties of the job
We have a duty of care towards our patients. We place them at the centre of the everything we do to ensure their safety and well-being. We treat with compassion, dignity and respect, embedding our trust values in everything we do. On a day to day basis, we take part in regular MDT meetings and morning safety huddles. We also promote clear communication with GPs, families and carers as well as local authority. We work together as a team, building a safe environment, where colleagues are respected and encouraged to take on an active role in MDT meetings.
About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
- We will provide consistently high-quality care closer to home.
- With our partners in North London and each borough we will ensure equity of outcome for all
- We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
- We will be more effective as an organisation by pioneering research, quality improvement and technology.
Why NLFT?
- We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
- We promote flexible working and support staff with a range of health and wellbeing initiatives.
- NHS Discounts, generous annual leave and NHS pension scheme
- Excellent internal staff network
The post holder will be aligned with our values:
- We Are Kind
- We Are Respectful
- We Work Together
- We Keep Things Simple
- We Empower
- We Are Proudly Diverse
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job description
Job responsibilities
To provide holistic care for service users with severe and enduring mental health problems as per Dialog plus/ care needs.
To support service users on their recovery pathway
Work collaboratively with our partners carers. relatives. and other social inclusion
Identify risk and manage risk appropriately in the best interest of the service users and others.
To discuss cases at the MDT for professional input and support
To signpost service users to appropriate services as part of recovery pathways
Job description
Job responsibilities
To provide holistic care for service users with severe and enduring mental health problems as per Dialog plus/ care needs.
To support service users on their recovery pathway
Work collaboratively with our partners carers. relatives. and other social inclusion
Identify risk and manage risk appropriately in the best interest of the service users and others.
To discuss cases at the MDT for professional input and support
To signpost service users to appropriate services as part of recovery pathways
Person Specification
Skills and Abilities
Essential
- A recognised professional qualification Nursing (RMN), Social Work, Occupational Therapy, or equivalent mental health qualification/registration.
- Experience working with adults with severe and enduring mental health conditions Including managing risk, working with complex presentations, and supporting individuals in the community.
- Ability to undertake comprehensive assessments Skilled in risk assessment, formulation, and care planning under CPA or equivalent frameworks.
- Strong risk management and clinical decision-making skills Able to identify, escalate, and manage risks effectively, including safeguarding adults and children
- Ability to manage a clinical caseload independently Prioritising workload, maintaining accurate documentation, and supporting service users with recovery-focused interventions.
- Effective communication and interpersonal skills Able to engage service users, carers, and work collaboratively with MDT colleagues, GPs, housing, crisis services, and partner agencies. Demonstrate ability to use initiative as appropriate.
- Proficiency with electronic clinical systems and record keeping Confident using systems such as RIO/EMIS and maintaining high-quality, timely clinical notes in line with governance standards.
- CriteriaAssessment methodEssential criteriaDesirable criteriaActions Skills and Abilities Application form and interview GuidanceScore A recognised professional qualification Nursing (RMN), Social Work, Occupational Therapy, or equivalent mental health qualification/registration.1 Experience working with adults with severe and enduring mental health conditions Including managing risk, working with complex presentations, and supporting individuals in the community.1 Ability to undertake comprehensive assessments Skilled in risk assessment, formulation, and care planning under CPA or equivalent frameworks.1 Strong risk management and clinical decision-making skills Able to identify, escalate, and manage risks effectively, including safeguarding adults and children1 Ability to manage a clinical caseload independently Prioritising workload, maintaining accurate documentation, and supporting service users with recovery-focused interventions.1 Effective communication and interpersonal skills Able to engage service users, carers, and work collaboratively with MDT colleagues, GPs, housing, crisis services, and partner agencies. Demonstrate ability to use initiative as appropriate.1 Proficiency with electronic clinical systems and record keeping Confident using systems such as RIO/EMIS and maintaining high-quality, timely clinical notes in line with governance standards.1 Knowledge of relevant legislation and policy frameworks Including the Mental Health Act, Mental Capacity Act, safeguarding responsibilities, CPA, and NICE guidance.
Desirable
- Experience working within Community Mental Health Teams (CMHTs) Demonstrates understanding of community pathways, MDT working, and managing complex caseloads in the community setting.
- Experience of teaching, training and/or mentoring.
- Ability to use clinical data and digital systems to support decision-making Confident using systems such as Rio/EMIS, producing caseload audits, tracking KPIs, analysing risk trends, and contributing to service improvement
- Training in evidence-based therapeutic interventions For example: CBT skills, DBT-informed practice, motivational interviewing, or family interventions to enhance care planning and recovery-focused work
Personal Qualities
Essential
- Good communication skills, both verbal and written. To be able to communicate in English both verbally and written.
- Ability to manage own stress and work in a stressful and unpredictable environment
Desirable
- Ability to communicate effectively, orally and in writing, highly technical, and clinically sensitive information to patients, their families, carers and other professional colleagues within a dynamic environment
Additional Role Requirements
Essential
- Ability to work flexibly across a fast-paced, multidisciplinary environment Including adapting to changing clinical priorities, participating in duty rota systems, and responding to urgent situations.
- Commitment to safeguarding and continuous professional development Maintaining up-to-date training, reflective practice, and compliance with Trust policies, governance standards, and legal frameworks
- Strong partnership-working skills with external agencies Able to liaise effectively with housing, social care, primary care, crisis services, voluntary sector providers, and inpatient teams to support holistic care.
Desirable
Person Specification
Skills and Abilities
Essential
- A recognised professional qualification Nursing (RMN), Social Work, Occupational Therapy, or equivalent mental health qualification/registration.
- Experience working with adults with severe and enduring mental health conditions Including managing risk, working with complex presentations, and supporting individuals in the community.
- Ability to undertake comprehensive assessments Skilled in risk assessment, formulation, and care planning under CPA or equivalent frameworks.
- Strong risk management and clinical decision-making skills Able to identify, escalate, and manage risks effectively, including safeguarding adults and children
- Ability to manage a clinical caseload independently Prioritising workload, maintaining accurate documentation, and supporting service users with recovery-focused interventions.
- Effective communication and interpersonal skills Able to engage service users, carers, and work collaboratively with MDT colleagues, GPs, housing, crisis services, and partner agencies. Demonstrate ability to use initiative as appropriate.
- Proficiency with electronic clinical systems and record keeping Confident using systems such as RIO/EMIS and maintaining high-quality, timely clinical notes in line with governance standards.
- CriteriaAssessment methodEssential criteriaDesirable criteriaActions Skills and Abilities Application form and interview GuidanceScore A recognised professional qualification Nursing (RMN), Social Work, Occupational Therapy, or equivalent mental health qualification/registration.1 Experience working with adults with severe and enduring mental health conditions Including managing risk, working with complex presentations, and supporting individuals in the community.1 Ability to undertake comprehensive assessments Skilled in risk assessment, formulation, and care planning under CPA or equivalent frameworks.1 Strong risk management and clinical decision-making skills Able to identify, escalate, and manage risks effectively, including safeguarding adults and children1 Ability to manage a clinical caseload independently Prioritising workload, maintaining accurate documentation, and supporting service users with recovery-focused interventions.1 Effective communication and interpersonal skills Able to engage service users, carers, and work collaboratively with MDT colleagues, GPs, housing, crisis services, and partner agencies. Demonstrate ability to use initiative as appropriate.1 Proficiency with electronic clinical systems and record keeping Confident using systems such as RIO/EMIS and maintaining high-quality, timely clinical notes in line with governance standards.1 Knowledge of relevant legislation and policy frameworks Including the Mental Health Act, Mental Capacity Act, safeguarding responsibilities, CPA, and NICE guidance.
Desirable
- Experience working within Community Mental Health Teams (CMHTs) Demonstrates understanding of community pathways, MDT working, and managing complex caseloads in the community setting.
- Experience of teaching, training and/or mentoring.
- Ability to use clinical data and digital systems to support decision-making Confident using systems such as Rio/EMIS, producing caseload audits, tracking KPIs, analysing risk trends, and contributing to service improvement
- Training in evidence-based therapeutic interventions For example: CBT skills, DBT-informed practice, motivational interviewing, or family interventions to enhance care planning and recovery-focused work
Personal Qualities
Essential
- Good communication skills, both verbal and written. To be able to communicate in English both verbally and written.
- Ability to manage own stress and work in a stressful and unpredictable environment
Desirable
- Ability to communicate effectively, orally and in writing, highly technical, and clinically sensitive information to patients, their families, carers and other professional colleagues within a dynamic environment
Additional Role Requirements
Essential
- Ability to work flexibly across a fast-paced, multidisciplinary environment Including adapting to changing clinical priorities, participating in duty rota systems, and responding to urgent situations.
- Commitment to safeguarding and continuous professional development Maintaining up-to-date training, reflective practice, and compliance with Trust policies, governance standards, and legal frameworks
- Strong partnership-working skills with external agencies Able to liaise effectively with housing, social care, primary care, crisis services, voluntary sector providers, and inpatient teams to support holistic care.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
