North London NHS Foundation Trust

Patient Safety Manager

The closing date is 28 July 2025

Job summary

The Patient Safety Manager is a crucial role in supporting services to achieve effective quality governance by embedding effective incident management and review processes into practice, supporting clinical teams and services with qualityimprovement in quality and patient safety, ensuring robust structures are in place for good practice to be shared and learning to take place proactively across teams in order to continue to build and embed the foundations of a strong patient safety culture across the organisation.

Main duties of the job

To drive improvements in the quality and safety of services for our patients and service users, drawing on information and learning from incident reviews, positive practice, networks and nationally published reports.

Please refer to the job description and person specification by clicking on the JD/PS attachment in the advert.

About us

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:

  1. We will provide consistently high-quality care closer to home.
  2. With our partners in North London and each borough we will ensure equity of outcome for all
  3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
  4. We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT?

  • We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
  • We promote flexible working and support staff with a range of health and wellbeing initiatives.
  • NHS Discounts, generous annual leave and NHS pension scheme
  • Excellent internal staff network

The post holder will be aligned with our values:

  • We Are Kind
  • We Are Respectful
  • We Work Together
  • We Keep Things Simple
  • We Empower
  • We Are Proudly Diverse

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£53,751 to £60,651 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

455-NLFT-0244

Job locations

St Ann's Hospital

St Ann's Road

London

N15 3TH


Job description

Job responsibilities

Main responsibilities of the post include to:

  • Review patient safety incidents and ensure adequate management by clinical teams
  • Facilitate Patient Safety Incident Reviews
  • Facilitate After Action Reviews
  • Facilitate incident review training
  • Deliver training in quality and safety for clinical staff.
  • Attend Divisional governance meetings for patient safety matters, and incident review meetings
  • Provide timely information reports
  • Identify themes across patient safety incidents
  • Support the Legal Services Team in the management of cases for review by HM Coroner

Job description

Job responsibilities

Main responsibilities of the post include to:

  • Review patient safety incidents and ensure adequate management by clinical teams
  • Facilitate Patient Safety Incident Reviews
  • Facilitate After Action Reviews
  • Facilitate incident review training
  • Deliver training in quality and safety for clinical staff.
  • Attend Divisional governance meetings for patient safety matters, and incident review meetings
  • Provide timely information reports
  • Identify themes across patient safety incidents
  • Support the Legal Services Team in the management of cases for review by HM Coroner

Person Specification

Education and Qualification

Essential

  • Graduate and/or professional qualification
  • Relevant level of experience.
  • Training in Systems Engineering Initiative for Patient Safety (SEIPS), PSIRF or serious incident reviews

Desirable

  • Evidence of relevant Continuous Professional Development (CPD)

Experience

Essential

  • High level of experience of handling patient safety, quality and clinical governance matters.
  • Proven good experience of incident management in the NHS and use of local risk management systems.
  • Demonstrates good level of experience in facilitating or undertaking incident reviews
  • Proven experience of report writing, presentations, group facilitation and note taking.
  • Evidence of managing change.

Desirable

  • Previous NHS experience.

Skills and abilities

Essential

  • Proven investigative and analytical skills, methodological with good attention to detail
  • Computer skills through frequent use of: Microsoft Office - Excel, Word, Power Point, local risk management systems
  • Demonstrates evidence of highly developed interpersonal skills
  • Ability to develop successful working relationships with clinicians and staff at all level
Person Specification

Education and Qualification

Essential

  • Graduate and/or professional qualification
  • Relevant level of experience.
  • Training in Systems Engineering Initiative for Patient Safety (SEIPS), PSIRF or serious incident reviews

Desirable

  • Evidence of relevant Continuous Professional Development (CPD)

Experience

Essential

  • High level of experience of handling patient safety, quality and clinical governance matters.
  • Proven good experience of incident management in the NHS and use of local risk management systems.
  • Demonstrates good level of experience in facilitating or undertaking incident reviews
  • Proven experience of report writing, presentations, group facilitation and note taking.
  • Evidence of managing change.

Desirable

  • Previous NHS experience.

Skills and abilities

Essential

  • Proven investigative and analytical skills, methodological with good attention to detail
  • Computer skills through frequent use of: Microsoft Office - Excel, Word, Power Point, local risk management systems
  • Demonstrates evidence of highly developed interpersonal skills
  • Ability to develop successful working relationships with clinicians and staff at all level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North London NHS Foundation Trust

Address

St Ann's Hospital

St Ann's Road

London

N15 3TH


Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North London NHS Foundation Trust

Address

St Ann's Hospital

St Ann's Road

London

N15 3TH


Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assoc Director of Patient Safety & Legal Services

Shila Mumin

shila.mumin@nhs.net

07392191578

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£53,751 to £60,651 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

455-NLFT-0244

Job locations

St Ann's Hospital

St Ann's Road

London

N15 3TH


Supporting documents

Privacy notice

North London NHS Foundation Trust 's privacy notice (opens in a new tab)