North London NHS Foundation Trust

Health Care Assistant

The closing date is 02 July 2025

Job summary

The HCA role at this level, will be allocated and agreed via plans of care, assessed and evaluated by a registered nurse. They will implement, deliver care under the guidance of more experienced registered practitioners supported by a monitored process of on-going supervision and support.

This role will be expected to work with high levels of support and supervision, with adherence to agreed instruction, whilst being guided and supported within Trust procedures and policies. As part of the wider Team the post holder will be responsible for participating and assisting in the delivery of care/services to service users as part of a Mental Health Care Team, working under the direct supervision of a registered member of staff. This will involve being responsible for carrying out practical tasks, identified as part of the service user's care plan or care pathways. This vacancy may close early.

Main duties of the job

  • To work with, talk to and listen to service users and ensure any change in their condition is accurately and promptly communicated to the named nurse.
  • Accompany patients, including escorting sectioned patients, to various agencies, centre and other hospitals in the community and outside the Trust as required.
  • Take due consideration of the cultural, social and religious beliefs of patients, relatives and visitors and respect patients as individuals whose needs include social, spiritual, emotional and physical care.
  • Ensure that patients' nutritional support and personal care needs are met. This may include helping patients to get comfortable for meals, assisting with feeding where necessary and assisting with serving meals and assist with their personal care.
  • To assist trained staff to uphold a high standard of nursing care, including close and physical observations on patients, in accordance with practices and procedures.
  • Assist in the maintenance of a safe and pleasant physical environment for patients and staff.
  • Assist in the confidential safe keeping of patients nursing and medical records, including appropriate entries on RiO.
  • Ensure the safe keeping of patient's property and valuables in accordance with policies and procedures.
  • To develop and maintain appropriate relationships with patients, relatives and care.

About us

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.Our Five-Year Strategy:

1.We will provide consistently high-quality care closer to home

2.With our partners in North London and each borough we will ensure equity of outcome for all

3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

4. We will be more effective as an organisation by pioneering research, quality improvement and technology

Why NLFT?

We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.

We promote flexible working and support staff with a range of health and wellbeing initiatives.

NHS Discounts, generous annual leave and NHS pension scheme

Excellent internal staff network

The postholder will be aligned with our Values:

We Are Kind

We Are Respectful

We Work Together

We Keep Things Simple

We Empower

We Are Proudly Diverse

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Details

Date posted

27 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year Per annum inclusive of Outer London HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

455-NLFT-0208

Job locations

Chase Farm Hospital

127 The Ridgeway

ENFIELD

EN2 8JL


Job description

Job responsibilities

An exciting opportunity has arisen within Enfield Mental Health Inpatient Services, for a Health Care Assistant with a passion for delivering outstanding care to join a new inpatient ward on the Chase Farm Site, Cumbria Villa. We envisage to open on 1st October 2024, a 15 bedded mixed gender ward. Service Users with Low Intensity needs will be supported on a Step-Down Pathway from Acute/Crisis Inpatient admissions towards discharge.

The successful candidate will implement, deliver care under the guidance of more experienced registered practitioners, supported by a monitored process of on-going supervision and support.

This role will be expected to work with high levels of support and supervision, with adherence to agreed instruction, whilst being guided and supported within Trust procedures and policies. As part of the wider Team the post holder will be responsible for participating and assisting in the delivery of care/services to service users as part of a Mental Health Care Team, working under the direct supervision of a registered member of staff. This will involve being responsible for carrying out practical tasks, identified as part of the service user's care plan or care pathways.

Duties and Responsibilities:

Patients/Clients

1. To work with the named nurse in drawing up individual care plans, carrying out risk assessments and ensuring that these are regularly monitored.

2. To carry out and be responsible for specified aspects of a care plan as delegated by senior staff.

3. To assist the named nurse in the implementation and evaluation of individual care plans and the maintenance of progress reports.

4. To act for the named nurse in specific activities at their request and including attending care reviews and CPA meetings.

5. To encourage service users, either individually or in groups, to make full use of ward facilities and therapeutic activities in line with their care plans.

6. To work with, talk to, listen to service users, and ensure any change in their condition is accurately and promptly communicated to the named nurse.

7. Accompany patients, including escorting sectioned patients, to various agencies, centre and other hospitals in the community and outside the Trust as required.

8. Take due consideration of the cultural, social, and religious beliefs of patients, relatives and visitors and respect patients as individuals whose needs include social, spiritual, emotional and physical care.

9. Ensure that patients nutritional support needs are met. This may include helping patients to get comfortable for meals, assisting with feeding where necessary and assisting with serving meals.

10. Assist patients to manage their personal care needs.

11. To assist trained staff to uphold a high standard of nursing care, including close and physical observations on patients, in accordance with practices and procedures.

12. Assist in the maintenance of a safe and pleasant physical environment for patients and staff.

13. Actively participate in clinical reviews of patients at ward rounds, case conferences and nursing hand-over.

14. Assist in the confidential safe keeping of patients nursing and medical records, including appropriate entries on electronic records.

15. Ensure the safe keeping of patients property and valuables in accordance with policies and procedures.

16. To develop and maintain appropriate relationships with patients, relatives, and carers.

17. Requisition meals, stores and food supplies as requested by the Ward Manager.

Organisational

18. Work as member of a multi-disciplinary team.

19. Attend all formal and informal meetings as requested by the line manager.

20. Report any complaints or concerns to the manager as necessary and give verbal reports on any unusual or untoward incidents on the ward.

21. Maintain agreed standards of hygiene on the unit and apply infection control procedures.

22. To be aware of and apply work practices in line with health and safety requirements and Trust policies and procedures.

23. To maintain standards of professional behaviour and appearance.

24. To take part in the induction of new staff to the ward and the admission and discharge of patients.

Personal Development

23. All staff are required to be appraised by their line managers at least once a year at a personal development review meeting where progress made over the last year is discussed and agreed. Focus on the following years departmental and personal objectives will be identified, discussed and agreed. Where necessary, help and support will be provided, and development opportunities agreed in line with service provision and the knowledge and skills competency framework.

24. Attend mandatory training and other training programmes as requested by the nurse manager.

25. Attend training on and implement policies on the safe handling of food.

26. To actively participate on all aspects of quality and audit.

27. To undertake any other duties appropriate to the grade.

Job description

Job responsibilities

An exciting opportunity has arisen within Enfield Mental Health Inpatient Services, for a Health Care Assistant with a passion for delivering outstanding care to join a new inpatient ward on the Chase Farm Site, Cumbria Villa. We envisage to open on 1st October 2024, a 15 bedded mixed gender ward. Service Users with Low Intensity needs will be supported on a Step-Down Pathway from Acute/Crisis Inpatient admissions towards discharge.

The successful candidate will implement, deliver care under the guidance of more experienced registered practitioners, supported by a monitored process of on-going supervision and support.

This role will be expected to work with high levels of support and supervision, with adherence to agreed instruction, whilst being guided and supported within Trust procedures and policies. As part of the wider Team the post holder will be responsible for participating and assisting in the delivery of care/services to service users as part of a Mental Health Care Team, working under the direct supervision of a registered member of staff. This will involve being responsible for carrying out practical tasks, identified as part of the service user's care plan or care pathways.

Duties and Responsibilities:

Patients/Clients

1. To work with the named nurse in drawing up individual care plans, carrying out risk assessments and ensuring that these are regularly monitored.

2. To carry out and be responsible for specified aspects of a care plan as delegated by senior staff.

3. To assist the named nurse in the implementation and evaluation of individual care plans and the maintenance of progress reports.

4. To act for the named nurse in specific activities at their request and including attending care reviews and CPA meetings.

5. To encourage service users, either individually or in groups, to make full use of ward facilities and therapeutic activities in line with their care plans.

6. To work with, talk to, listen to service users, and ensure any change in their condition is accurately and promptly communicated to the named nurse.

7. Accompany patients, including escorting sectioned patients, to various agencies, centre and other hospitals in the community and outside the Trust as required.

8. Take due consideration of the cultural, social, and religious beliefs of patients, relatives and visitors and respect patients as individuals whose needs include social, spiritual, emotional and physical care.

9. Ensure that patients nutritional support needs are met. This may include helping patients to get comfortable for meals, assisting with feeding where necessary and assisting with serving meals.

10. Assist patients to manage their personal care needs.

11. To assist trained staff to uphold a high standard of nursing care, including close and physical observations on patients, in accordance with practices and procedures.

12. Assist in the maintenance of a safe and pleasant physical environment for patients and staff.

13. Actively participate in clinical reviews of patients at ward rounds, case conferences and nursing hand-over.

14. Assist in the confidential safe keeping of patients nursing and medical records, including appropriate entries on electronic records.

15. Ensure the safe keeping of patients property and valuables in accordance with policies and procedures.

16. To develop and maintain appropriate relationships with patients, relatives, and carers.

17. Requisition meals, stores and food supplies as requested by the Ward Manager.

Organisational

18. Work as member of a multi-disciplinary team.

19. Attend all formal and informal meetings as requested by the line manager.

20. Report any complaints or concerns to the manager as necessary and give verbal reports on any unusual or untoward incidents on the ward.

21. Maintain agreed standards of hygiene on the unit and apply infection control procedures.

22. To be aware of and apply work practices in line with health and safety requirements and Trust policies and procedures.

23. To maintain standards of professional behaviour and appearance.

24. To take part in the induction of new staff to the ward and the admission and discharge of patients.

Personal Development

23. All staff are required to be appraised by their line managers at least once a year at a personal development review meeting where progress made over the last year is discussed and agreed. Focus on the following years departmental and personal objectives will be identified, discussed and agreed. Where necessary, help and support will be provided, and development opportunities agreed in line with service provision and the knowledge and skills competency framework.

24. Attend mandatory training and other training programmes as requested by the nurse manager.

25. Attend training on and implement policies on the safe handling of food.

26. To actively participate on all aspects of quality and audit.

27. To undertake any other duties appropriate to the grade.

Person Specification

EDUCATION, QUALIFICATIONS & EXPERIENCE

Essential

  • NVQ Level 3
  • 2-3 years of experience of working with service users with mental health needs

Desirable

  • Completion of and attending training updates in Prevention and Management of Violence and Aggression

KNOWLEDGE

Essential

  • Awareness of the key principles of the MHA 1983 as they are applied to the role of the Nursing Assistant
  • Knowledge of appropriate Policies and Procedures.
  • Knowledge of mental health issues, treatments and the effects and uses of medications relevant to the role of the Nursing Assistant.

SKILLS AND PERSONAL QUALITIES

Essential

  • Able to demonstrate an understanding of the needs of individual service users, their relatives and carers
  • Effective listening skills
  • Willingness to work flexibly in response to changing situations on the ward.
  • Able to communicate effectively with colleagues, service users and relatives/carers verbally and in writing as required

Desirable

  • Previous use of RIO Electronic Patient Record
Person Specification

EDUCATION, QUALIFICATIONS & EXPERIENCE

Essential

  • NVQ Level 3
  • 2-3 years of experience of working with service users with mental health needs

Desirable

  • Completion of and attending training updates in Prevention and Management of Violence and Aggression

KNOWLEDGE

Essential

  • Awareness of the key principles of the MHA 1983 as they are applied to the role of the Nursing Assistant
  • Knowledge of appropriate Policies and Procedures.
  • Knowledge of mental health issues, treatments and the effects and uses of medications relevant to the role of the Nursing Assistant.

SKILLS AND PERSONAL QUALITIES

Essential

  • Able to demonstrate an understanding of the needs of individual service users, their relatives and carers
  • Effective listening skills
  • Willingness to work flexibly in response to changing situations on the ward.
  • Able to communicate effectively with colleagues, service users and relatives/carers verbally and in writing as required

Desirable

  • Previous use of RIO Electronic Patient Record

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North London NHS Foundation Trust

Address

Chase Farm Hospital

127 The Ridgeway

ENFIELD

EN2 8JL


Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North London NHS Foundation Trust

Address

Chase Farm Hospital

127 The Ridgeway

ENFIELD

EN2 8JL


Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Emmanuel Makota

emmanuel.makota2@nhs.net

02087024630

Details

Date posted

27 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year Per annum inclusive of Outer London HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

455-NLFT-0208

Job locations

Chase Farm Hospital

127 The Ridgeway

ENFIELD

EN2 8JL


Supporting documents

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