North London NHS Foundation Trust

Clinical Support Worker - Camden Crisis Houses

This job is now closed

Job summary

The Camden Crisis Houses are currently based at two locations - Daleham Gardens in NW3 and St Pancras Hospital in NW1

Both are mixed sex 6 bedded crisis alternatives to admission to hospital based on a recovery model. We support those in crisis and those being stepped down from an inpatient admission to help adjust. We offer a 2 week stay typically. You will be part of an MDT providing comprehensive mental state monitoring, medication support, informal counselling or 1:1 support & group activities. We help with planning goals, need and support through dialogue+ and care plans.

Successful candidates will be expected to work a 7-day rota, as part of a 24/7 service, covering both sites. This will include night duties and unsocial hours and you must be flexible to working ALL types of shifts - short days, long days and nights, weekends and bank holidays.

Main duties of the job

The Clinical Support Worker will be responsible for participating and assisting in the delivery of care for service users in the crisis houses. This includes supporting carers, families and other professionals of those being cared for by the team during their care and stay in the house.

You will carry out a range of clinical support tasks, including direct patient interactions, risk assessment under supervision from senior staff, and delivering care interventions as identified as part of the service user's care plan.

You will work as part of the multidisciplinary team to provide excellent, compassionate and sensitive care to people and their social network.

You will need to be able to write clear clinical progress notes, participate in MDT and handovers, carry out 1:1 meetings, care plans and dialogue + with service users and their social network, support with signposting to other services, escalating risk to seniors and when needed emergency services, confident and able to carry out CPR and Breakaway as well as other mandatory training.

About us

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.Our Five-Year Strategy:

1. We will provide consistently high-quality care closer to home.

2. With our partners in North London and each borough we will ensure equity of outcome for all

3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

4. We will be more effective as an organisation by pioneering research, quality improvement and technology.

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington.

Date posted

03 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,039 to £31,088 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

455-NLFT-0117

Job locations

Daleham Gardens Crisis House & Rivers Crisis House

Daleham Gardens/ St Pancras Way

London

NW3 5BY

Job description

Job responsibilities

Please see job description for further details about job description and main responsibilities of role.

Job description

Job responsibilities

Please see job description for further details about job description and main responsibilities of role.

Person Specification

Education Qualifications

Essential

Experience in mental health preferably an acute setting within NHS
minimum of 5 GCSE A - E including maths and english

Desirable

Current Level 1 Safeguarding Children and Vulnerable Adults certificates.
Dialogue + training

Skills and ability

Essential

Sound verbal and written communication
Able to work on own initiative
Able to work as part of a team
Demonstrate well developed interpersonal skills.
Ability to maintain boundaries and form positive therapeutic relationships with service users and carers.
able to work a full spectrum of shifts - early, late, long day and nights over 24/7 rota

Experience

Essential

Currently working in a care delivery role in either mental health , acute or community setting
Previous experience of working in a Health or Social Care setting in a paid or voluntary position
Demonstrable adaptability to change
To be able to demonstrate awareness of a range of factors that contribute to mental ill health or addiction
Demonstrate awareness of the Mental Health Act and its implications/ Demonstrate awareness of Health and Social Care or Substance Abuse legislation relevant to role
Evidence of practical experience in delivering or participating in a range of recreational and social activities suited to the needs of a range of service users

Desirable

Demonstrate skills in undertaking a range of physically observation ie BP, Pulse, respiration rate, urinalysis

Person Specification

Education Qualifications

Essential

Experience in mental health preferably an acute setting within NHS
minimum of 5 GCSE A - E including maths and english

Desirable

Current Level 1 Safeguarding Children and Vulnerable Adults certificates.
Dialogue + training

Skills and ability

Essential

Sound verbal and written communication
Able to work on own initiative
Able to work as part of a team
Demonstrate well developed interpersonal skills.
Ability to maintain boundaries and form positive therapeutic relationships with service users and carers.
able to work a full spectrum of shifts - early, late, long day and nights over 24/7 rota

Experience

Essential

Currently working in a care delivery role in either mental health , acute or community setting
Previous experience of working in a Health or Social Care setting in a paid or voluntary position
Demonstrable adaptability to change
To be able to demonstrate awareness of a range of factors that contribute to mental ill health or addiction
Demonstrate awareness of the Mental Health Act and its implications/ Demonstrate awareness of Health and Social Care or Substance Abuse legislation relevant to role
Evidence of practical experience in delivering or participating in a range of recreational and social activities suited to the needs of a range of service users

Desirable

Demonstrate skills in undertaking a range of physically observation ie BP, Pulse, respiration rate, urinalysis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North London NHS Foundation Trust

Address

Daleham Gardens Crisis House & Rivers Crisis House

Daleham Gardens/ St Pancras Way

London

NW3 5BY

Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North London NHS Foundation Trust

Address

Daleham Gardens Crisis House & Rivers Crisis House

Daleham Gardens/ St Pancras Way

London

NW3 5BY

Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)