Job summary
Do you like working as a team? Are you passionate about supporting people's Mental Health?
An exciting opportunity has arisen to join our Community Services teams as an Administrator for an individual who is keen to develop their skills. We are looking to recruit an experienced administrator to join the Barnet Core Community Teams, supporting people with Mental Health issues over 18 years of age and within the Barnet catchment areas and provides specialist assessment and pharmacological treatment. Your duties will include supporting patients and their relatives who are under the community mental health teams as well as providing comprehensive administrative support to the multidisciplinary team of doctors, nurses, support workers and other professionals involved in patient care.
Main duties of the job
The post holder will provide an efficient and professional service ensuring quality service to all users, their families and professionals contacting the teams. The post holder will also be required to cover other services within Springwell Centre to provide support during absence of other administrators.
The perfect candidate will have a flexible approach in providing administration support to the multi-disciplinary teams working with a client group with mental health problems. There will be client and carer telephone contact and, face-to-face contact on daily basis therefore, good communication skills are essential. You should have good organisational skills and have experience of dealing with members of the public. You will need to have good communication and interpersonal skills and have the ability to use your own initiative.
About us
BEHMHT is a multiple award-winning, combined mental health (MH) and community Trust providing local, regional and national healthcare services. We are one of the largest employers in North/NW London delivering a range of mental health and community services to a population of over one million. In Barnet, we provide a full range of child and adult community health services, which over the last few years has been integrating with its mental health services to provide better and more holistic care.
The partnership between Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) and Camden and Islington NHS Foundation Trust (C&I) is going from strength to strength since it was originally established in 2021 forming the North London Mental Health Partnership.Why choose to join the Partnership?o We believe that by working together, our two Trusts can achieve more for the residents of North Central London and our patients than we can by working apart.o Deliver the best care using the most up-to-date practice in supporting those with MH illnesses.o Transforming and creating a positive environment for our service users, staff and visitors.o Creating and working together to become a great place to work for all our staff.o We offer flexible working, a wide range of health and wellbeing initiatives, NHS Pension and so much more.o Generous Annual Leave Allowanceo NHS Discounts in a large variety of retail stores and services.o Excellent internal staff network support groups.
Job description
Job responsibilities
Duties you will be responsible for include;
- Ensuring the smooth & safe management of our patient care.
- Attend meetings, taking team minutes, editing, and issuing reports
- Maintain effective filing systems and decant service user notes in line with Medical Records policy and procedure.
- Scanning and uploading paperwork on the electronic system.
- To provide a high quality administrative, clerical and reception service for patients and their carers who access the Trust services.
- The post holder will encompass regular telephone liaison with external agencies.
- You will be required to use your initiative in all aspects of secretarial and clerical work to efficiently prioritise work and meet deadlines, as the service requires.
Further duties can be found on the job description and person specification.
Job description
Job responsibilities
Duties you will be responsible for include;
- Ensuring the smooth & safe management of our patient care.
- Attend meetings, taking team minutes, editing, and issuing reports
- Maintain effective filing systems and decant service user notes in line with Medical Records policy and procedure.
- Scanning and uploading paperwork on the electronic system.
- To provide a high quality administrative, clerical and reception service for patients and their carers who access the Trust services.
- The post holder will encompass regular telephone liaison with external agencies.
- You will be required to use your initiative in all aspects of secretarial and clerical work to efficiently prioritise work and meet deadlines, as the service requires.
Further duties can be found on the job description and person specification.
Person Specification
Qualifications / Registrations
Essential
- NVQ Level 3 / AS and A level or equivalent relevant practical experience / qualifications
Desirable
- NHS experience
- NHS Mental Health experience
Skills/ Abilities
Essential
- Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook
- Keyboard skills to ensure accuracy, speed, and optimum use of functions
- Excellent verbal and written communication
- Works without supervision (advice available from Line Manager when required)
- Team working and Interpersonal skills
Desirable
- Minute taking skills
- Good knowledge and proficiency of Trust systems to include RIO, and other digital systems
- Ability to use own initiative and deal with ad hoc requests and queries
Experience / Knowledge
Essential
- Full range of administrative procedures and software programs
- Managing busy workload and conflicting priorities
Desirable
Personal Qualitites
Essential
- A "can do" attitude and a positive attitude to change
- Understanding of trust values and vision
Other Requirements
Essential
- Be aware of occasional exposure to distressing or emotional circumstances
- Be prepared to travel between sites and cover other teams / services within the Division
Person Specification
Qualifications / Registrations
Essential
- NVQ Level 3 / AS and A level or equivalent relevant practical experience / qualifications
Desirable
- NHS experience
- NHS Mental Health experience
Skills/ Abilities
Essential
- Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook
- Keyboard skills to ensure accuracy, speed, and optimum use of functions
- Excellent verbal and written communication
- Works without supervision (advice available from Line Manager when required)
- Team working and Interpersonal skills
Desirable
- Minute taking skills
- Good knowledge and proficiency of Trust systems to include RIO, and other digital systems
- Ability to use own initiative and deal with ad hoc requests and queries
Experience / Knowledge
Essential
- Full range of administrative procedures and software programs
- Managing busy workload and conflicting priorities
Desirable
Personal Qualitites
Essential
- A "can do" attitude and a positive attitude to change
- Understanding of trust values and vision
Other Requirements
Essential
- Be aware of occasional exposure to distressing or emotional circumstances
- Be prepared to travel between sites and cover other teams / services within the Division
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
