455 North London NHS Foundation Trust

Crisis Services Administrator - Camden & Islington

Information:

This job is now closed

Job summary

An opportunity has come up within our Community Crisis Services for a full -time Band 4 Administrator to support Crisis Teams, Crisis Houses, CSPA and the MH Intensive Day service in both Camden & Islington

Though the role will cover a mix of the above and so real flexibility is needed in this role as part of the Crisis Admin team across Camden & Islington

This will mean you will be required to workoffice based only from St Pancras, Daleham Gardens, Greenwood Centre or Highgate Mental Health Centre when needed.

If you require home working this is unlikely to fit your needs currently as all our teams are patient facing office based roles and we require admin to be present and part of our wider crisis service.

The successful candidate will work closely with multi-disciplinary teams in the division ensuring that efficient and effective administration support is given, including the collection and reporting of accurate data sets and usual admin tasks such as minute taking, ordering and delivery of stock/office supplies and any other task as appropriate

You must be experienced, dedicated, reliable, proactive, and a flexible individual who is assertive and take the initiative in anticipating the needs of their teams.

You should be able to work autonomously as well as part of a team. Along with being able to demonstrate good verbal and written communication skills

we are currently unable to offer visa sponsorship for this role.

Main duties of the job

Some of the core tasks :

  • To maintain and submit key performance data within strict timelines - Crisis data on RIO and caseload monitoring
  • Data entry on our Electronic Patient Records (EPR) system
  • To minute Business/Team Meetings and any other relevant meeting
  • To provide support with audits
  • Procurement
  • General administrative functions and office tasks such as minute taking and confidence with office 365 and Excel.

To be considered for this role you will be dynamic, positive, possess strong organisational and planning skills, and have the ability to effectively support clinical teams and managers within the division as required.

The roles requires someone who is multi-skilled, with intermediate to advanced Microsoft Office suite skill set (in particular Excel). Previous NHS experience in a mental health or social care environment would be highly regarded .

Data experience would be preferable and working with KPI's and dashboards

About us

The partnership betweenBarnet, Enfield and Haringey Mental Health NHS Trust (BEH)andCamden and Islington NHS Foundation Trust (C&I)is going from strength to strength since it was originally established in 2021 forming theNorth London Mental Health Partnership.

In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Enfield and Harringay Trust and Camden and Islington Trust. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Details

Date posted

08 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,944 to £34,937 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

455-CANDI-1244-A

Job locations

St Pancras Hospital (and various other sites)

4 St Pancras Hospital

London

NW1 0PE


Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details and requirements of this role.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details and requirements of this role.

Person Specification

Qualifications/Registration

Essential

  • Evidence of good general education
  • Formal computing and/or business administration qualifiation or equivalent experience
  • Interest in continuing professional development

Skills/Abilities

Essential

  • MS Office Software, to include Excel, Outlook and PowerPoint
  • Communication skills, both verbally and in writing
  • Ability to prioritise workload, able to work on own initiative and be proactive in problem solving
  • Able to work in a challenging environment
  • Diary management
  • Be able to respond flexibly to competing demands of the service

Experience

Essential

  • Experienced in the use of clinical databases to enter and retrieve information
  • Experience of working in an administrative role
  • Experience of servicing meetings

Desirable

  • Experience of working in the NHS
  • Understanding the needs of mental health service users
  • Experience of working in a multi-disciplinary team

Knowledge

Essential

  • An understanding of the Trusts Equal Opportunities policy, as well as HR policies and procedures
  • An understanding of relevant legislation, e.g Health & Safety, Data Protection, Confidentiality
Person Specification

Qualifications/Registration

Essential

  • Evidence of good general education
  • Formal computing and/or business administration qualifiation or equivalent experience
  • Interest in continuing professional development

Skills/Abilities

Essential

  • MS Office Software, to include Excel, Outlook and PowerPoint
  • Communication skills, both verbally and in writing
  • Ability to prioritise workload, able to work on own initiative and be proactive in problem solving
  • Able to work in a challenging environment
  • Diary management
  • Be able to respond flexibly to competing demands of the service

Experience

Essential

  • Experienced in the use of clinical databases to enter and retrieve information
  • Experience of working in an administrative role
  • Experience of servicing meetings

Desirable

  • Experience of working in the NHS
  • Understanding the needs of mental health service users
  • Experience of working in a multi-disciplinary team

Knowledge

Essential

  • An understanding of the Trusts Equal Opportunities policy, as well as HR policies and procedures
  • An understanding of relevant legislation, e.g Health & Safety, Data Protection, Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

455 North London NHS Foundation Trust

Address

St Pancras Hospital (and various other sites)

4 St Pancras Hospital

London

NW1 0PE


Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

455 North London NHS Foundation Trust

Address

St Pancras Hospital (and various other sites)

4 St Pancras Hospital

London

NW1 0PE


Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Admin Manager

Festus Ajala

Festus.Ajala@nhs.net

Details

Date posted

08 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,944 to £34,937 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

455-CANDI-1244-A

Job locations

St Pancras Hospital (and various other sites)

4 St Pancras Hospital

London

NW1 0PE


Supporting documents

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