Job summary
The post holder, leading a multi-disciplinary mental health care service, is responsible for ensuring that the staff operate to the requirements of the service operational policy and that safe, evidence based, effective, culturally competent care is delivered in a timely manner to service users.
They will have a leadership role in developing pathways of care and collaborative working to meet the mental health needs of service users.
The Discharge Hub is responsible for coordination of activity linked to patient flow at the Highgate West site. This management of flow includes a detailed oversight of admissions; 72 hour formulation meetings; Intended Discharge Dates; identification of barriers to discharge; Clinically Ready for Discharge cases and acute ward discharge performance. The direct team management comprises Discharge Coordinators, Senior Social Workers, and Network Navigators. The role will connect with related discharge resources including Senior Crisis Resolution Team In-Reach Nursing and Personality Disorder Liaison Nursing.
Main duties of the job
The post holder is expected to establish positive interpersonal relationships with other staff members. These relationships will include internal colleagues across the Hospital Division, across other divisions in NLFT, professional leaders, service users and carers.
There is a particular focus on driving cultural change through the Discharge Hub to amplify the voice of carers in care planning and to include VCS partners too.
External relationships are key; with local authority partners, GPs, Commissioners, accommodation pathway providers and all other services working together.
Social Worker posts within the Discharge Hub are funded by local authority partners and close working with London Borough of Camden and London Borough of Islington Heads of Mental Health Social Work is essential to ensuring statutory duties that enable effective discharge planning are delivered as expected.
The post holder will effectively lead on governance and evaluation within the service.
As an experienced leaderthe post holder will be expected to create an environment of continuous quality improvement and professional development.
The post holder will lead on ensuring that all team members are digitally competent and able to make good use of clinical dashboards that enable patient flow.
About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.Our Five-Year Strategy:
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We will provide consistently high-quality care closer to home.
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With our partners in North London and each borough we will ensure equity of outcome for all
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We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
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We will be more effective as an organisation by pioneering research, quality improvement and technology.
Why NLFT?
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We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
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We promote flexible working and support staff with a range of health and wellbeing initiatives.
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NHS Discounts, generous annual leave and NHS pension scheme
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Excellent internal staff network
The post holder will be aligned with our Values:
- We Are Kind
- We Are Respectful
- We Work Together
- We Keep Things Simple
- We Empower
- We Are Proudly Diverse
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job description
Job responsibilities
i) Act as a positive role model through the provision of effective management andleadership for the clinical areas of responsibility.
ii) To ensure that clinical standards and protocols are agreed and implementedeffectively, in line with local and national policies and targets.
iii) Working with the Teams to negotiate and adapt care to provide solutions to complex and unusual problems.
iv) To have detailed knowledge, understanding and experience of Mental HealthLaw, including the Mental Health Act 1983 (amended 2007), the Community Treatment legislation, the Mental Capacity Act (2005) and national guidance and frameworks relevant to practice.
v) To be aware of personal accountability and responsibility in respect of ensuring that cleanliness standards and practice is maintained in the clinical environment and that these are compliant with PLACE, The Hygiene Code, CQC requirements and Trust Infection Control protocols and procedures.
vi) Responsibilities for financial and physical resources e.g. budgetary responsibilities.
vii) To follow trust policy in promptly reporting all accidents and incidents. Undertaking investigations or delegating to appropriate others when called upon to do so.
viii) Responsibilities for human resources such as supervision or management of staff recruitment, appraisal, training and development,
viiii) Responsibilities for information resources and/or systems e.g. use of data systems, producing reports.
Job description
Job responsibilities
i) Act as a positive role model through the provision of effective management andleadership for the clinical areas of responsibility.
ii) To ensure that clinical standards and protocols are agreed and implementedeffectively, in line with local and national policies and targets.
iii) Working with the Teams to negotiate and adapt care to provide solutions to complex and unusual problems.
iv) To have detailed knowledge, understanding and experience of Mental HealthLaw, including the Mental Health Act 1983 (amended 2007), the Community Treatment legislation, the Mental Capacity Act (2005) and national guidance and frameworks relevant to practice.
v) To be aware of personal accountability and responsibility in respect of ensuring that cleanliness standards and practice is maintained in the clinical environment and that these are compliant with PLACE, The Hygiene Code, CQC requirements and Trust Infection Control protocols and procedures.
vi) Responsibilities for financial and physical resources e.g. budgetary responsibilities.
vii) To follow trust policy in promptly reporting all accidents and incidents. Undertaking investigations or delegating to appropriate others when called upon to do so.
viii) Responsibilities for human resources such as supervision or management of staff recruitment, appraisal, training and development,
viiii) Responsibilities for information resources and/or systems e.g. use of data systems, producing reports.
Person Specification
Qualifications
Essential
- Professional qualification or equivalent experience
- Educated to degree level
Desirable
- Relevant or ongoing relevant academic study
Skills/Abilities
Essential
- People Management Skills
- Ability to produce written reports and provide analysis of flow data
- Ability to establish systems to analyse performance activity and implement remedial actions
Desirable
Experience/Knowledge
Essential
- Substantial management experience in provision of care for people with SMI to an in-patient setting
- To have a sound understanding of the management of patient flow
- To have experience of using digital tools to track and manage performance
- Understand the role of carers in a MH context
Desirable
- Understanding of implementing and developing an integrated performance process
Personal Qualities
Essential
- Approachable and visible and open to learning
- Ability to work within teams and also manage own workload
- Development of oneself and those around you
Person Specification
Qualifications
Essential
- Professional qualification or equivalent experience
- Educated to degree level
Desirable
- Relevant or ongoing relevant academic study
Skills/Abilities
Essential
- People Management Skills
- Ability to produce written reports and provide analysis of flow data
- Ability to establish systems to analyse performance activity and implement remedial actions
Desirable
Experience/Knowledge
Essential
- Substantial management experience in provision of care for people with SMI to an in-patient setting
- To have a sound understanding of the management of patient flow
- To have experience of using digital tools to track and manage performance
- Understand the role of carers in a MH context
Desirable
- Understanding of implementing and developing an integrated performance process
Personal Qualities
Essential
- Approachable and visible and open to learning
- Ability to work within teams and also manage own workload
- Development of oneself and those around you
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
