Job summary
Are you passionate about working collaboratively?
Do you strive to deliver a quality and positive customer experience?
If yes to the above, then this is a fantastic opportunity for you to access a career within our Mental Health Administration Team.
We are looking for highly motivated and well organised individuals to work as part of our team.
The Administrator role will provide an efficient, effective and high quality administrative support to health and social care professionals and service users / patients within the Adult Mental Health Sector.
The post holder will work under the supervision of the Admin Team Supervisor in line with an agreed work plan.
A comprehensive training package will be provided, to ensure our admin teams are multi-skilled; maximising our business development and to support career aspirations of individuals.
Closing- 6th July 2025
Shortlisting- 7th July 2026
Interview- TBC
Main duties of the job
The Service Administrator role will provide an efficient, effective, and high-quality administrative support to health and social care professionals and service users/patients within inpatients, community based district or districtwide team.
The Service Administrator will provide support for Medical Staffing and Clinical Teams.
Take a look at an insight into working in admin services:
https://youtu.be/Qq0pg4tGUQ0?si=rdaW6wZqu7kBRVdJ
About us
Everything we do is underpinned by our core values: -
We Care - We act with respect and empathy, and always value difference
We Listen - We understand people's views and respond to their individual needs
We Deliver - We develop and provide excellent services and support our partnersWe will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :
Increase mileage rates for > 3500
A wide range of health and wellbeing support packages
A range of internal and external development and learning opportunities
Plus many more.
We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.
BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.
The Trust reserves the right to close this position early if a significant number of applications are received
Job description
Job responsibilities
Please read the attached Job description and person specification for more details about this role.Right to Work in the UK
Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.
Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.
Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.
As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly
Job description
Job responsibilities
Please read the attached Job description and person specification for more details about this role.Right to Work in the UK
Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.
Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.
Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.
As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly
Person Specification
Qualifications
Essential
- Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or RSA II
- EDCL or equivalent
Desirable
- Business admin qualification
Experience
Essential
- Customer service experience (e.g. face to face, answering calls or correspondence)
- Administration/office experience (i.e. diary management, electronic filing systems, meeting preparation, note taking, inputting data, collating and presenting information)
- Providing administrative or secretarial support.
- Experience of organising competing demands and workloads.
- Experience of setting up and maintaining administrative systems and processes.
- Experience of working autonomously and proactively
Desirable
- Administration/office experience supporting senior management/clinical functions within the public sector
- Experience of audio typing/digital dictation
- Previous NHS experience
Knowledge
Essential
- Confidentiality and how to maintain this
- Information Governance
- Knowledge of office systems and processes
- Competent Microsoft Office software
Desirable
- Knowledge of Clinical processes (e.g. appointment booking, referral processing)
Skills
Essential
- Good interpersonal and communication skills
- Good organisational skills able to prioritise work effectively
- Able to deal with non-routine tasks in a busy environment
- High level of attention to detail and quality of work
Attitude / Approach
Essential
- To build rapport, engage and develop positive relationships.
- Positive, motivated and enthusiastic.
- Courteous and sensitive to others needs or feelings.
- Punctual and Professional.
- Flexible in approach to supporting colleagues and the service
- Be a role model, sharing best practice and knowledge with others
- Problem solution focussed attitude
- To take responsibility for self.
- Adaptable to change
Person Specification
Qualifications
Essential
- Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or RSA II
- EDCL or equivalent
Desirable
- Business admin qualification
Experience
Essential
- Customer service experience (e.g. face to face, answering calls or correspondence)
- Administration/office experience (i.e. diary management, electronic filing systems, meeting preparation, note taking, inputting data, collating and presenting information)
- Providing administrative or secretarial support.
- Experience of organising competing demands and workloads.
- Experience of setting up and maintaining administrative systems and processes.
- Experience of working autonomously and proactively
Desirable
- Administration/office experience supporting senior management/clinical functions within the public sector
- Experience of audio typing/digital dictation
- Previous NHS experience
Knowledge
Essential
- Confidentiality and how to maintain this
- Information Governance
- Knowledge of office systems and processes
- Competent Microsoft Office software
Desirable
- Knowledge of Clinical processes (e.g. appointment booking, referral processing)
Skills
Essential
- Good interpersonal and communication skills
- Good organisational skills able to prioritise work effectively
- Able to deal with non-routine tasks in a busy environment
- High level of attention to detail and quality of work
Attitude / Approach
Essential
- To build rapport, engage and develop positive relationships.
- Positive, motivated and enthusiastic.
- Courteous and sensitive to others needs or feelings.
- Punctual and Professional.
- Flexible in approach to supporting colleagues and the service
- Be a role model, sharing best practice and knowledge with others
- Problem solution focussed attitude
- To take responsibility for self.
- Adaptable to change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
