Job summary
We are inviting passionate and committed individuals with a background in administration to join our Trust's Staff Bank.
Working on Terms of Registration for BDCT Staff Bank offers a flexible, varied, and rewarding opportunity. It allows you to choose shifts that suit your schedule, giving you the perfect work-life balance. The roles are diverse, with the chance to engage in a variety of tasks, making every day different and interesting.
BDCT is known for its welcoming and friendly atmosphere, where you'll be part of a supportive team dedicated to delivering high-quality services. It's a great way to gain valuable experience while contributing to the vital work of the NHS.
We are currently recruiting to create a workforce that can be ready to accept either ad-hoc shifts, short term assignments or long-term commitments across our admin hubs, hospitals, health centres and working from home.
Successful applicants will join the BDCT Admin and Clerical Bank where there is the opportunity to pick up work in the near future.
This is an exciting time to join Bradford District Care NHS Foundation Trust and support the delivery of our vision to become a leading provider of integrated care for people of all ages who have mental health needs.
Closing Date - 31/01/25
Shortlisting - 03/02/25
Interview - TBC
Main duties of the job
Delivery of clerical support to a range of identified clinical services prioritising and managing own workload using the workflow management system to respond to work activities, customer queries, responding to correspondence. The administration assistant will provide support for:
Trust receptions and wards at designated community/hospital site.
General Administration support for defined community/hospital based clinical service.
The major job responsibilities for each area are defined below. The service will ensure teams are multi-skilled throughout each function to ensure that transferrable skills are gained to maximise business support and for career development. Employees will be able to transfer across areas to develop their skill base subject to vacancy availability within the administrative function.
About us
Right to Work in the UK
Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.
Regrettably, if the role is not eligible for sponsorship under the Trust's eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.
As a condition of continuous employment, it is essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including; but not limited to, visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately, and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.
Job description
Job responsibilities
Job responsibilities:
Data inputtingClinical administration within clinical record systems (e.g. appointment booking, record keeping, waiting list maintenance, adding referrals)Undertake planned and unplanned work activities as assignedGeneral office duties (e.g. letter typing, photocopying, filing, ordering, support with office stock control, scanning, post)Booking interpreters or booking transport.Using workflow management system to prioritise and complete assigned workloads.Book rooms across the Trust as requested through the booking system.Using Microsoft Office software as part of daily role.Using Trusts Intranet to support with role.Providing telephony service to Trust wide services and ensuring the calls are routed to the relevant service and department.Dealing with telephone and personal enquiries from members of the public and healthcare professionals, and provide non-clinical information and advice to patients and relatives within the boundaries of the role.Undertaking reception and front of house duties at designated sites.Using current e-technologies to improve efficient ways of communication.Arranging appointments, interpreters and booking of transport as and when requested by members of the clinical teams.Work flexibly to meet the needs of the services working hours to ensure the service is appropriately covered and supported.Participate in administration meetings and contribute to the building of effective team working.Share information, skills and experiences with colleagues.Listen and be open to views of others.Actively work to develop and maintain positive relationships.Work on own initiative referring problems to administrators, team supervisors or administration manager.Proactively participate in identifying problems, solutions & improvements.Prepare and participate in regular supervision.Ensuring attention to detail when inputting in to clinical and non-clinical systems.Complete all mandatory and service specific training to comply with all Trust policies, procedures and protocols.Pay due regard to materials and equipment.Carry out duties with due regard to the Trusts Equal Opportunity Policy.Seek advice and support from your line manager whenever necessary.Undertaking additional duties in line with role banding and level of competence and act as an ambassador for administration services displaying exemplary role model behaviours.Completion of own timesheet recording and expenses in line with policy.Monitoring and management of local stocks and stationary.
Job description
Job responsibilities
Job responsibilities:
Data inputtingClinical administration within clinical record systems (e.g. appointment booking, record keeping, waiting list maintenance, adding referrals)Undertake planned and unplanned work activities as assignedGeneral office duties (e.g. letter typing, photocopying, filing, ordering, support with office stock control, scanning, post)Booking interpreters or booking transport.Using workflow management system to prioritise and complete assigned workloads.Book rooms across the Trust as requested through the booking system.Using Microsoft Office software as part of daily role.Using Trusts Intranet to support with role.Providing telephony service to Trust wide services and ensuring the calls are routed to the relevant service and department.Dealing with telephone and personal enquiries from members of the public and healthcare professionals, and provide non-clinical information and advice to patients and relatives within the boundaries of the role.Undertaking reception and front of house duties at designated sites.Using current e-technologies to improve efficient ways of communication.Arranging appointments, interpreters and booking of transport as and when requested by members of the clinical teams.Work flexibly to meet the needs of the services working hours to ensure the service is appropriately covered and supported.Participate in administration meetings and contribute to the building of effective team working.Share information, skills and experiences with colleagues.Listen and be open to views of others.Actively work to develop and maintain positive relationships.Work on own initiative referring problems to administrators, team supervisors or administration manager.Proactively participate in identifying problems, solutions & improvements.Prepare and participate in regular supervision.Ensuring attention to detail when inputting in to clinical and non-clinical systems.Complete all mandatory and service specific training to comply with all Trust policies, procedures and protocols.Pay due regard to materials and equipment.Carry out duties with due regard to the Trusts Equal Opportunity Policy.Seek advice and support from your line manager whenever necessary.Undertaking additional duties in line with role banding and level of competence and act as an ambassador for administration services displaying exemplary role model behaviours.Completion of own timesheet recording and expenses in line with policy.Monitoring and management of local stocks and stationary.
Person Specification
Qualifications
Essential
- Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or RSA II)
- EDCL or equivalent
Desirable
- Business admin qualification
Experience
Essential
- Customer service experience (e.g. face to face, answering calls or correspondence)
- Administration/office experience (i.e. diary management, electronic filing systems, meeting preparation, note taking, inputting data, collating and presenting information)
- Providing administrative or secretarial support.
- Experience of organising competing demands and workloads.
- Experience of setting up and maintaining administrative systems and processes.
- Experience of working autonomously and proactively
Desirable
- Administration/office experience supporting senior management/clinical functions within the public sector.
- Experience of audio typing/digital dictation (e.g. BigHand)
- Previous NHS experience
- Workflow management experience (e.g. job allocation)
Person Specification
Qualifications
Essential
- Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or RSA II)
- EDCL or equivalent
Desirable
- Business admin qualification
Experience
Essential
- Customer service experience (e.g. face to face, answering calls or correspondence)
- Administration/office experience (i.e. diary management, electronic filing systems, meeting preparation, note taking, inputting data, collating and presenting information)
- Providing administrative or secretarial support.
- Experience of organising competing demands and workloads.
- Experience of setting up and maintaining administrative systems and processes.
- Experience of working autonomously and proactively
Desirable
- Administration/office experience supporting senior management/clinical functions within the public sector.
- Experience of audio typing/digital dictation (e.g. BigHand)
- Previous NHS experience
- Workflow management experience (e.g. job allocation)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
