Job summary
An opportunity has arisen for a Permanent Band 3 Payroll Clerk
As a Payroll Clerk you will be responsible for contributing, along with other team members for providing a high quality, customer focused payroll service with the main job purpose of responding to and resolving routine queries from managers, employees, clients and third parties.
To actively contribute to the wider payroll and pensions team by working in collaboration and keeping sound and up to date knowledge of departmental practices.
The ability to work to deadlines and prioritise an ad-hoc workload is also key to this role. This is a full-time role working Monday to Friday
Closing date: 1st December 2024
Shortlisting date: w/c 2nd December 2024
Interviews: TBC
Main duties of the job
- Complete data input and control processes in ESR, including manual data entry because of query resolution and /or cover for wider team.
- Where necessary, take corrective action on historic absence records to ensure appropriate treatment in human resources policy and accurate payment of occupational and statutory sick pay
- Provide information to enable staff to plan personal finances by advising in writing, of dates when earnings will change due adjustments to occupational and statutory sick pay, maternity or paternity pay entitlement
- Identify overpayment situations and initiate agreed overpayment and recovery processes, referring to colleagues for support where needed.
- Communicate with customers politely and with empathy, especially when dealing with managers and members of staff in sensitive and emotive situations
- Consistently demonstrate high standards of customer care, supported by proactive and positive communication
- Record all queries, information and advice provided to support seamless continuity of customer service and the identification of trends for future improvement action
- Develop and maintain a working knowledge of all statutory regulations relating to pay, pensions, tax and NI etc.
- Develop and maintain a working knowledge of the ESR solution and links with modules outside core payroll (e.g. recruitment, OLM, self service, time and attendance, expenses)
About us
Everything we do is underpinned by our core values: -
We Care - We act with respect and empathy, and always value difference
We Listen - We understand people's views and respond to their individual needs
We Deliver - We develop and provide excellent services and support our partners
We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :
Increase mileage rates for > 3500
A wide range of health and wellbeing support packages
A range of internal and external development and learning opportunities
Plus many more.
We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.
BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.
The Trust reserves the right to close this position early if a significant number of applications are received.
Job description
Job responsibilities
Please read the attached Job description and person specification for more details about this role.
Right to Work in the UK
Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.
Job description
Job responsibilities
Please read the attached Job description and person specification for more details about this role.
Right to Work in the UK
Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.
Person Specification
Experience
Essential
- Familiarity with office environments.
- Familiarity with using Service Desk/Help Desk systems.
- Query resolution/Problem solving.
- Ability to work to strict deadlines.
Desirable
- Relevant experience within an HR or Payroll or Customer Service environment.
- Prior experience using the ESR or other Oracle-based HR and Payroll Systems
Qualifcations
Essential
- GCSE qualifications including Mathematics and English
Person Specification
Experience
Essential
- Familiarity with office environments.
- Familiarity with using Service Desk/Help Desk systems.
- Query resolution/Problem solving.
- Ability to work to strict deadlines.
Desirable
- Relevant experience within an HR or Payroll or Customer Service environment.
- Prior experience using the ESR or other Oracle-based HR and Payroll Systems
Qualifcations
Essential
- GCSE qualifications including Mathematics and English
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
