KPO administrator

Job summary

Post: Kaizen Promotion Office (KPO) Administrator, Full time/permanent

Salary: Agenda for Change Band 3

Bradford District Care NHS Foundation Trust

Responsible to: KPO lead

Accountable to: KPO Manager

Do you have what it takes to work in improvement? To work accurately, creatively and collaboratively with a team at the heart of driving continuous improvement across the district.

Keep reading then, because this job could be the right one for you...

The Kaizen Promotion Office (KPO) at Bradford District Care NHS Foundation Trust supports the Trusts continuous improvement work, also called The Care Trust Way.

The team provides a high quality service offer for all teams and services across the Trust and external partners to support quality improvement work following the internationally recognised method of Lean Continuous Improvement. In practice this means we are a very busy department! Supporting colleagues across the organisation as well as system based programmes.

Does this still sound interesting?

Main duties of the job

We need a keen and motivated administrator to support that workflow, diary management and to accurately track hundreds of candidates undertaking QI training, to support the team to problem solve and to have good verbal and written customer service skills to help us consistently improve the KPO experience for our customers. Additionally you will be responsible for the management of our social media engagement and communications.

Being central to the team in terms of co-ordination, your duties will cover diary management, data input and tracking of staff going through our QI training, support for the planning for QI events and other admin duties such as ordering. We are a forward thinking team and have embraced digital so absolutely essential the right candidate has good skills on Microsoft programmes such as Word, Excel, Powerpoint, we also use Sharepoint and Teams daily.

The KPO team is going through a period of growth, which means this is a brilliant time to invest in your own personal development and improvement.

We pride ourselves on our flexibility and focus on wellbeing and personal development, ensuring service delivery whilst maintaining a work-life balance.

Closing date: 4/3/2024

Shortlisting: 5/3/2024

Interviews: 18/3/2024

Informal enquiries in confidence to:

Claire Reed, KPO Manager Tel: 07805 615297

Email: Claire.reed@bdct.nhs.uk

About us

Everything we do is underpinned by our core values: -

We Care- We act with respect and empathy, and always value difference

We Listen- We understand people's views and respond to their individual needs

We Deliver- We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :

Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

Employer details

Employer name

Bradford District Care NHS Foundation Trust

Address

New Mill

Victoria Road

Saltaire

BD18 3LD

Employer's website

https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)

---

Employer details

Employer name

Bradford District Care NHS Foundation Trust

Address

New Mill

Victoria Road

Saltaire

BD18 3LD

Employer's website

https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)

---