Job summary
This role is a fantastic opportunity to work within the Community Dental Service as a Referral Administration Co-ordinator. The Community Dental Service provides dental care to vulnerable patients. This role requires someone who has compassion and empathy. It is a varied role, which requires the ability to multi task and time manage appropriately. The role requires the successful applicant to be IT literate, ensuring that they can competently use excel.
Closing date 21st January 2024Shortlisting w/c 22nd January 2024Interviews 7th February 2024
Main duties of the job
To provide efficient and effective clerical and administration support in relation to patient referral and correspondence received in the dental service. The post-holder will be required to carry out a range of duties defined within the job role.
About us
Everything we do is underpinned by our core values: -
We Care - We act with respect and empathy, and always value difference
We Listen - We understand people's views and respond to their individual needs
We Deliver - We develop and provide excellent services and support our partners
We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :
Additional cost of living payments for bands 1 - 7
Advanced Fuel expenses payment
Increase mileage rates for > 3500
A wide range of health and wellbeing support packages
A range of internal and external development and learning opportunities
Plus many more.
We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.
BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.
Job description
Job responsibilities
Please read the attached Job description and person specification for further details about this role.
Job description
Job responsibilities
Please read the attached Job description and person specification for further details about this role.
Person Specification
Qualifications
Essential
- RSA 2 typing Word Processing or equivalent
- European Computer Driving Licence or equivalent
- Educated to GCSE standard English & Mathematics
Desirable
- RSA 3 Typing/Word processing or equivalent
- Business Administration Qualification
Skills
Essential
- Excellent computer skills with ability to use Microsoft office programmes, database & clinical systems
- Excellent written and oral communication skills
- Excellent telephone manner
- Able to deal with situations tactfully
- Good customer relationship skills
Essential
Essential
- Knowledge of secretarial or administrative procedures and systems, some of which are non-routine, and non-routine activities such as answering queries, progress chasing, task related problem solving, acquired through experience and training to Vocational Level 3 or equivalent'
Desirable
- Previous clerical experience within the NHS or related field.
Person Specification
Qualifications
Essential
- RSA 2 typing Word Processing or equivalent
- European Computer Driving Licence or equivalent
- Educated to GCSE standard English & Mathematics
Desirable
- RSA 3 Typing/Word processing or equivalent
- Business Administration Qualification
Skills
Essential
- Excellent computer skills with ability to use Microsoft office programmes, database & clinical systems
- Excellent written and oral communication skills
- Excellent telephone manner
- Able to deal with situations tactfully
- Good customer relationship skills
Essential
Essential
- Knowledge of secretarial or administrative procedures and systems, some of which are non-routine, and non-routine activities such as answering queries, progress chasing, task related problem solving, acquired through experience and training to Vocational Level 3 or equivalent'
Desirable
- Previous clerical experience within the NHS or related field.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
