0-19 Team Manager

Job description

Job responsibilities

Provide all staff with appropriate leadership, support and training to undertake their jobs satisfactorily.

Undertake agreed countrywide leadership and support, develop and implement any specific projects for example, new service developments, productivity improvement work

Ensure that all staff within the team are supported to use information systems for data collection, that deadlines are met for submitting data and that data is analysed to help allocate work and maximise productivity

Carry out all duties to the highest possible standard. To engage in regular supervision I line with trust policy.

1. Demonstrate the ability to reconcile conflicting interests which may arise
2. Influence decisions regarding service delivery through leading meetings
3. The post holder will use well developed change management, communication and resilience skills to effect change within the team, understanding the complexities of change whilst also being able to deliver change
4. Use sophisticated communication skills to impart difficult or unwelcome news primarily to staff, for example, disciplinary, performance and grievance matters
5. To develop and maintain effective working relationships with clinical colleagues within the service, division and Trust
6. Develop and maintain positive working relationships with key stakeholders and partners to support integration of services across Bedfordshire
7. Ensure clients and their carers/families are aware of the standards they would expect from the service
8. Communicate effectively with commissioners
9. Analyse and provide reports and decipher information from data and communicate this information to the Service Manager and Quality and Service Improvement Lead.

Authorised signatory

Authorisation of resources utilising current procurement systems

1. Responsibility for day-to-day management of the 0-19 team including management of HR processes where necessary, for example, grievance, disciplinary, performance management, appraisal, appointing panel member at recruitment, reviewing work performance and progress, work allocation and supporting resilience and wellbeing.
2. Support the Service Manager in the workforce planning process
3. Ensure that the recruitment, retention, motivation, and development of staff are key leadership priorities Manage and record sickness absence in
4. accordance with the Trust Sickness and Wellbeing Policy and report accurately to inform Trust workforce information systems
5. Ensure human resource initiatives, such as improving working lives diversity and safe employment are implemented and embedded, as well as seeking to develop new ways of working to improve service delivery and patient care
6. Meet the Trust target rate for mandatory training compliance in the locality
7. Ensure all staff within the service receives an appropriate annual appraisal, which will include key objectives and a personal development plan to enhance team and individual performance Maintain own professional development and requirement to take part in appraisal and KSF process if appropriate and
8. meet the Trust target rate for appraisal compliance in the locality
9. Effectively schedule annual leave and study leave, ensuring the availability of cover at all times and that bank/agency cover is kept to a minimum
10. Provide appropriate leadership to direct reports who line manage others to ensure they have sufficient skills and support to carry out their role effectively.

1. Support the Clinical Services Manager in facilitating a research and development culture that enables staff to take a critical and innovative approach to practice, undertaking regular R&D activity as appropriate Evaluate the care given to assess the quality of the provision through the implementation of
2. audit As agreed with the Quality and Service Improvement Lead and Service Manager regularly engage in clinical audit to inform service performance as well as support service improvement.

1. Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act and GDPR
2. Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
3. The post holder must adhere to the Trust risk assessment and risk management processes
4. The post holder must adhere to Trust policies and procedures
5. It is a condition of your employment that you are currently registered with NMC, and it is your responsibility to maintain your professional registration.
6. Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust.
7. The post holder must participate in clinical and safeguarding audits as required
8. Participate in clinical supervision on a regular basis
9. The post holder is required to participate in relevant emergency preparedness process for their team.
10. The post holder will be required to support the team to maintain safe professional boundaries

Safeguarding people responsibility

Safeguarding children and adults at risk of abuse or neglect is a collective responsibility.

There is an expectation that all staff develop and maintain their role relevant safeguarding people competencies and comply with local safeguarding partnerships practice. Alongside this employee who are registrants are reminded of their professional duty of care.

Safeguarding means protecting a citizens health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care.

Those most in need of protection include: o Children and young people o Adults at risk, such as those receiving care in their own home, people with physical, sensory, and mental impairments, and those with learning disabilities. The post holder must at all times carry out their duties with regard to Cambridgeshire Community Services NHS Trust Workforce Diversity and Inclusion Policy.

To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.

All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.

This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust. This post is subject to the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975 and as such it will be necessary for a submission for Disclosure and Barring Service to be made to check for any previous criminal convictions. Cambridgeshire Community Services NHS Trust is committed to the fair treatment of its staff, potential staff, or users in line with its equal opportunities policy and policy statement on the recruitment of ex-offenders

Person Specification

Qualifications

Essential

• Management degree or SCPHN
• Evidence of continuous professional development
• Post graduate level business/management qualification at diploma level or able to demonstrate equivalent experience

Desirable

• Evidence of post-qualification development

Skills and Knowledge

Essential

• Leadership, coaching and management skills
• Excellent interpersonal skills and the ability to communicate complex information to diverse groups
• Ability to analyse and assimilate information in order to make decisions
• Well-developed report writing skills
• Standard keyboard skills and ability to communicate through IT using packages such as Word, Outlook, Excel and PowerPoint

Desirable

• Experience in undertaking research and development

Experience

Essential

• Significant experience of managing a team to include team performance, quality, recruitment and staffing issues
• Change management and demonstrating successful change outcomes
• Influencing, persuading and negotiating with senior internal and external stakeholders
• Experience of working with a wide range of partners and stakeholders

Desirable

• Supporting and advising complex areas of service provision, for example safeguarding

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cambridgeshire Community Services NHS Trust

Address

Biggleswade Hospital

Biggleswade

SG180EL

Employer's website

https://www.cambscommunityservices.nhs.uk/careers (Opens in a new tab)